What users are saying about
Top Rated
452 Ratings
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Top Rated
456 Ratings
Top Rated
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Deputy

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Top Rated
456 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Calendly is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
  • Deputy is rated higher in 1 area: Usability

Likelihood to Recommend

9.1

Calendly

91%
70 Ratings
8.6

Deputy

86%
408 Ratings

Likelihood to Renew

10.0

Calendly

100%
1 Rating
9.2

Deputy

92%
32 Ratings

Usability

8.1

Calendly

81%
3 Ratings
8.6

Deputy

86%
404 Ratings

Availability

Calendly

N/A
0 Ratings
9.4

Deputy

94%
5 Ratings

Performance

Calendly

N/A
0 Ratings
9.0

Deputy

90%
5 Ratings

Support Rating

8.9

Calendly

89%
65 Ratings
8.5

Deputy

85%
23 Ratings

In-Person Training

Calendly

N/A
0 Ratings
10.0

Deputy

100%
1 Rating

Online Training

Calendly

N/A
0 Ratings
10.0

Deputy

100%
2 Ratings

Implementation Rating

Calendly

N/A
0 Ratings
8.7

Deputy

87%
398 Ratings

Configurability

Calendly

N/A
0 Ratings
7.8

Deputy

78%
6 Ratings

Ease of integration

Calendly

N/A
0 Ratings
6.4

Deputy

64%
3 Ratings

Product Scalability

Calendly

N/A
0 Ratings
9.2

Deputy

92%
5 Ratings

Vendor post-sale

Calendly

N/A
0 Ratings
8.8

Deputy

88%
5 Ratings

Vendor pre-sale

Calendly

N/A
0 Ratings
8.6

Deputy

86%
5 Ratings

Likelihood to Recommend

Calendly

Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.
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Deputy

[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Pros

Calendly

  • Automation - With Calendly, everything is automated. I do not need to be informed before a meeting is scheduled with me, neither do I need to put calls across or send emails to cancel appointments. Calendly simply does the running around for me.
  • Reminders - In a business environment, it’s so easy for one to forget scheduled activity. However, Calendly ensures this doesn’t happen with me . Thanks to its notification reminders, which ensures I am always abreast with what I need to do next.
  • Re-scheduling - Calendly makes it so easy for myself or the other party to cancel scheduled appointments and postpone to a more convenient date.
  • No calls or emails needed by either party.
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Deputy

  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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Cons

Calendly

  • I mentioned collaborative events. You can only set this up for people who are all users inside your account. So even if I have a partner who uses Calendly under his own company account, I don't think I can make a shared event with him.
  • Also mentioned already, this isn't a con of the product but a user issue: If you make openings, people will book. So you HAVE TO be disciplined and get everything on your calendar or someone will slip in a booking when you were planning to go to lunch, etc.
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Deputy

  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Pricing Details

Calendly

Starting Price

$8 per month

Editions & Modules

Calendly editions and modules pricing
EditionModules
Premium$8.001
Pro$12.002
EnterpriseContact Sales3
Basic04

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. none
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Deputy

Starting Price

$0 per user

Editions & Modules

Deputy editions and modules pricing
EditionModules
Scheduling Only2.51
Scheduling, Time and Attendance4.52
EnterpriseCustom pricing for enterprise clients3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Likelihood to Renew

Calendly

I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
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Deputy

The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Usability

Calendly

I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
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Deputy

Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Reliability and Availability

Calendly

No answers on this topic

Deputy

We have never had a problem with deputy being unavailable
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Performance

Calendly

No answers on this topic

Deputy

Everything is quick and easy
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Support Rating

Calendly

I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
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Deputy

Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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In-Person Training

Calendly

No answers on this topic

Deputy

It was super easy and quick
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Online Training

Calendly

No answers on this topic

Deputy

Did a great job of getting us up to speed with their online documentation.
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Implementation Rating

Calendly

No answers on this topic

Deputy

It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Alternatives Considered

Calendly

Square Appointments I like it as well it just doesn't have the robust ability that Calendly does. Personally, if there were an ability to do that, Square Appointments could give Calendly a run for their money for their own customers. I don't see how they could move the compete with customers that aren't theirs. Not only do I personally use Calendly but I see it all the time in my business email. It is literally few seconds to schedule. When I see Calendly, I am relieved immediately. That is how easy it is to understand their platform.
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Deputy

For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Scalability

Calendly

No answers on this topic

Deputy

We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Return on Investment

Calendly

  • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
  • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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Deputy

  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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Screenshots

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