What users are saying about
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Top Rated
128 Ratings
11 Ratings
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Score 6.7 out of 100

VanillaSoft

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Top Rated
128 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

CallidusCloud CPQ

CallidusCloud CPQ has taken us from sharing Excel spreadsheets to having real-time, up to date data for our field-sales force and distributors.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

VanillaSoft is well suited for any marketing operations or sales operations team looking for a tool to help them efficiently reach prospects and engage with them through a streamlined method. This can be a great way to manage that engagement, measure it, and keep track of various aspects of prospects.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

CallidusCloud CPQ
8.3
VanillaSoft
Quote sharing/sending
CallidusCloud CPQ
9.0
VanillaSoft
Product configuration
CallidusCloud CPQ
9.0
VanillaSoft
Configuration options
CallidusCloud CPQ
7.0
VanillaSoft
Pricing rules
CallidusCloud CPQ
9.0
VanillaSoft
Price adjustment
CallidusCloud CPQ
9.0
VanillaSoft
Purchase history and open contracts
CallidusCloud CPQ
9.0
VanillaSoft
Guided selling/Sales portal
CallidusCloud CPQ
7.0
VanillaSoft
CPQ reporting & analytics
CallidusCloud CPQ
9.0
VanillaSoft
CPQ-CRM integration
CallidusCloud CPQ
7.0
VanillaSoft
Attachments to quotes
CallidusCloud CPQ
8.0
VanillaSoft
Order capturing
CallidusCloud CPQ
8.0
VanillaSoft

Pros

CallidusCloud CPQ

  • Consistency among all users - They all get the same data and info so there is no confusion if they have the latest version of a spreadsheet
  • The cloud based service frees up server space for us and we never have to worry about uploading the latest version of the CallidusCloud CPQ software.
  • It is fairly easy to train new Admins to manage our content, which is important for these high-turnover times for personnel.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

  • Our employees love it - very user friendly, easy to grasp, very little down time to learn it. They feel very confident immediately.
  • Great technical support - I can get solutions to customer problems that make our company look more responsive to our clients. Our clients appreciate our solving their problems immediately.
  • Because of the real time analytics - we can address immediate issues with marketing campaigns to make our client's personnel look great to their superiors.
  • Because of all the functionality - we can provide a turnkey approach from a small company with big company capabilities.
Valie Robbins | TrustRadius Reviewer

Cons

CallidusCloud CPQ

  • Initial setup of CallidusCloud CPQ could be quicker, but that might have been an issue with the project manager we had and not the software
  • Choose an integration partner that has done a CallidusCloud CPQ implementation before as the success of your launch depends on it.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

  • It really needs an "undo" button. I can't tell you how many times I was typing notes etc and hit a wrong button and all was gone so I had to start over.
  • This may be the way we have it set up....we have term codes which are how the callers terminate a call they were on. They finish the call, then type notes in the notepad section of what happened, then they terminate the call. But there are times that I need to go onto a record and just leave a note but don't need to terminate it as anything. If there is a way to do that, it would make my life a lot easier.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.4
Based on 3 answers
We have no reason not to renew. Vanilla Soft has been the best CRM (for us) that we have ever used. The value is great, we love the system, and it's easy to get assistance from Vanilla Soft team when needed. Our team is so used to the calling and admin functions there is no desire to change.
Anonymous | TrustRadius Reviewer

Usability

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.4
Based on 3 answers
The entire system is setup so perfectly. It makes training callers much quicker, and admin tools are so easy to navigate when you get use to using it. Also, if there is ever something I cannot figure out, I can get support from Vanilla Soft very quickly to resolve and get my task accomplished.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.4
Based on 3 answers
It is very rare that we have system issues. Maybe a handful of times over the years, we had to contact support about being unable to access. It was always a quick response from the Vanilla Soft team, and they would clearly explain the issue and usually give time frame on fixing, or have it fixed immediately.
Anonymous | TrustRadius Reviewer

Performance

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.4
Based on 3 answers
I work on all aspects for Vanilla Soft for our company. The pages overall do load very quickly. Reports are amazing, I can get quick report, customized reports, and anything I may need to present to client in very little time. It has made my job so much simpler. As far as I know, integration goes smoothly as well
Anonymous | TrustRadius Reviewer

Support Rating

CallidusCloud CPQ

CallidusCloud CPQ 7.0
Based on 2 answers
We had a hiccup at the beginning but it could have been related to the fact we had a project manager leave mid-project and we have to get the new one up to speed and that took time away from our implementation timeline.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

VanillaSoft 9.0
Based on 6 answers
Response time was acceptable for the relatively few problems any of our users may have encountered. Fortunately, such occasions were rare.
Alvin Fayman | TrustRadius Reviewer

In-Person Training

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.2
Based on 2 answers
It was very helpful and informative. The learning of the tool is something anyone can do, as the setup is so well thought out.
Anonymous | TrustRadius Reviewer

Online Training

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.0
Based on 1 answer
It was very thorough. Vanilla Soft team did not rush us. They explained the various functions clearly and were open to any and all questions we had as we began to learn the system. Also, once training completed, if we encountered anything we could not figure out, the support team was fantastic in helping us out.
Anonymous | TrustRadius Reviewer

Implementation Rating

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.6
Based on 5 answers
Our implementation was very easy.
Janet Kennedy | TrustRadius Reviewer

Alternatives Considered

CallidusCloud CPQ

We felt after our review of all potential vendors that CallidusCloud CPQ would give us the best results. The flexibility and short time needed to bring new users up to speed are great.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

VanillaSoft stacks up against Microsoft Power BI very well by allowing the data visualization in a more effective way, Power BI has positioned itself as one of the more robust and intuitive tools for business intelligence and data presentation. VanillaSoft and Microsoft Power BI are a great bundle for the report and analytics team.
Bryan Sabillon | TrustRadius Reviewer

Scalability

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

VanillaSoft

VanillaSoft 9.2
Based on 2 answers
Vanilla soft has been great. The flexibility of the system is wonderful. The scalable software options are impressive as well. I would strongly support Vanilla Soft's capabilities in this area. You really can do just about anything to get the setup and or integrations you may desire for your company needs
Anonymous | TrustRadius Reviewer

Return on Investment

CallidusCloud CPQ

  • CallidusCloud CPQ has reduced our time to launch new product lines and to get the information out to our reps and salesforce quickly
  • It has reduced the need for mass s-mails that nobody reads. They get pinged and go to the portal and access the info they need.
Richard Peterson | TrustRadius Reviewer

VanillaSoft

  • This product has increased and enhanced our company’s productivity and at the same time maintained the quality as well.
  • It has proven to be a time saver because now a lot of our time is saved that we always intend to wisely utilize somewhere else.
Mallory Robinson | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

CallidusCloud CPQ Editions & Modules

Additional Pricing Details

VanillaSoft

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

VanillaSoft Editions & Modules

Edition
VanillaSoft Pro$801
  1. user
Additional Pricing Details
VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS

Rating Summary

Likelihood to Recommend

CallidusCloud CPQ
6.0
VanillaSoft
8.7

Likelihood to Renew

CallidusCloud CPQ
VanillaSoft
9.4

Usability

CallidusCloud CPQ
VanillaSoft
9.4

Reliability and Availability

CallidusCloud CPQ
VanillaSoft
9.4

Performance

CallidusCloud CPQ
VanillaSoft
9.4

Support Rating

CallidusCloud CPQ
7.0
VanillaSoft
9.0

In-Person Training

CallidusCloud CPQ
VanillaSoft
9.2

Online Training

CallidusCloud CPQ
VanillaSoft
9.0

Implementation Rating

CallidusCloud CPQ
VanillaSoft
9.6

Scalability

CallidusCloud CPQ
VanillaSoft
9.2

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