What users are saying about
49 Ratings
39 Ratings
49 Ratings
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Score 6.8 out of 100
39 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • CATS Applicant Tracking System ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.1

CATS ATS

81%
3.4

SmartSearch ATS

34%
CATS Applicant Tracking System ranks higher in 13/15 features

Job Requisition Management

9.5
95%
17 Ratings
3.1
31%
17 Ratings

Company Website Posting

9.5
95%
17 Ratings
3.1
31%
17 Ratings

Publish to Social Media

8.5
85%
17 Ratings
1.1
11%
13 Ratings

Job Search Site Posting

10.0
100%
17 Ratings
1.1
11%
17 Ratings

Customized Application Form

9.5
95%
18 Ratings
8.9
89%
16 Ratings

Resume Management

8.0
80%
19 Ratings
1.2
12%
17 Ratings

Duplicate Candidate Prevention

4.5
45%
18 Ratings
9.9
99%
16 Ratings

Candidate Search

6.0
60%
19 Ratings
3.1
31%
17 Ratings

Applicant Tracking

7.5
75%
19 Ratings
3.1
31%
17 Ratings

Collaboration

8.5
85%
12 Ratings
1.1
11%
15 Ratings

Task Creation and Delegation

8.5
85%
15 Ratings
1.1
11%
14 Ratings

Email Templates

9.5
95%
19 Ratings
1.2
12%
16 Ratings

User Permissions

8.5
85%
17 Ratings
1.1
11%
16 Ratings

Notifications and Alerts

9.5
95%
17 Ratings
4.8
48%
13 Ratings

Reporting

4.5
45%
18 Ratings
7.9
79%
16 Ratings

Attribute Ratings

  • CATS Applicant Tracking System is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating
  • SmartSearch ATS is rated higher in 3 areas: Usability, Availability, Support Rating

Likelihood to Recommend

8.0

CATS ATS

80%
28 Ratings
6.0

SmartSearch ATS

60%
31 Ratings

Likelihood to Renew

8.4

CATS ATS

84%
10 Ratings
3.0

SmartSearch ATS

30%
18 Ratings

Usability

2.7

CATS ATS

27%
1 Rating
8.1

SmartSearch ATS

81%
10 Ratings

Availability

9.1

CATS ATS

91%
4 Ratings
10.0

SmartSearch ATS

100%
4 Ratings

Performance

5.9

CATS ATS

59%
4 Ratings

SmartSearch ATS

N/A
0 Ratings

Support Rating

4.5

CATS ATS

45%
2 Ratings
7.4

SmartSearch ATS

74%
11 Ratings

Implementation Rating

9.1

CATS ATS

91%
2 Ratings
6.0

SmartSearch ATS

60%
7 Ratings

Likelihood to Recommend

CATS ATS

It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.
Anonymous | TrustRadius Reviewer

SmartSearch ATS

I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
EJ Meier | TrustRadius Reviewer

Pros

CATS ATS

  • Simple to implement, SaaS based tool that needs no in-house IT support or resources
  • Customizable reports, labels, fields, applications
  • Affordable
  • No long term contract, month-to-month with ability to cancel anytime
  • Data backups are simple
  • Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically
Randall Kooistra | TrustRadius Reviewer

SmartSearch ATS

  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
David Stafford | TrustRadius Reviewer

Cons

CATS ATS

  • I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options.
  • Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc.
Anonymous | TrustRadius Reviewer

SmartSearch ATS

  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
Anonymous | TrustRadius Reviewer

Pricing Details

CATS ATS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$69 per month

CATS ATS Editions & Modules

Edition
Monthly Pro Plan$991
Annual Pro Plan$691
  1. per user, per month
Additional Pricing Details
Please visit the CATS pricing page to compare plans and features

SmartSearch ATS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SmartSearch ATS Editions & Modules

Additional Pricing Details

Likelihood to Renew

CATS ATS

CATS ATS 8.4
Based on 10 answers
Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Caitlin Hostetter | TrustRadius Reviewer

SmartSearch ATS

SmartSearch ATS 3.0
Based on 18 answers
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Bill Humbert | TrustRadius Reviewer

Usability

CATS ATS

CATS ATS 2.7
Based on 1 answer
not recruiter friendly. workflow is not good
Anonymous | TrustRadius Reviewer

SmartSearch ATS

SmartSearch ATS 8.1
Based on 10 answers
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Rachel Hamilton Probst | TrustRadius Reviewer

Reliability and Availability

CATS ATS

CATS ATS 9.1
Based on 4 answers
No answer on this topic is available.

SmartSearch ATS

SmartSearch ATS 10.0
Based on 4 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert | TrustRadius Reviewer

Support Rating

CATS ATS

CATS ATS 4.5
Based on 2 answers
I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Bill Branstetter | TrustRadius Reviewer

SmartSearch ATS

SmartSearch ATS 7.4
Based on 11 answers
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Debbie Personette | TrustRadius Reviewer

Implementation Rating

CATS ATS

CATS ATS 9.1
Based on 2 answers
This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Randall Kooistra | TrustRadius Reviewer

SmartSearch ATS

SmartSearch ATS 6.0
Based on 7 answers
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CATS ATS

We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs
with the public.
Megan Carty | TrustRadius Reviewer

SmartSearch ATS

Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Anonymous | TrustRadius Reviewer

Return on Investment

CATS ATS

  • We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically.
  • Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not).
Dave Murry | TrustRadius Reviewer

SmartSearch ATS

  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
Travis Medley | TrustRadius Reviewer

Screenshots

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