CenterPoint Payroll vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterPoint Payroll
Score 10.0 out of 10
N/A
Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.N/A
QuickBooks Online
Score 8.0 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Pricing
CenterPoint PayrollQuickBooks Online
Editions & Modules
No answers on this topic
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
Offerings
Pricing Offerings
CenterPoint PayrollQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CenterPoint PayrollQuickBooks Online
Top Pros
Top Cons
Features
CenterPoint PayrollQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CenterPoint Payroll
10.0
1 Ratings
20% above category average
QuickBooks Online
3.2
78 Ratings
77% below category average
Pay calculation10.01 Ratings4.369 Ratings
Benefit plan administration10.01 Ratings3.932 Ratings
Direct deposit files10.01 Ratings4.865 Ratings
Salary revision and increment management10.01 Ratings1.544 Ratings
Reimbursement management10.01 Ratings1.346 Ratings
Customization
Comparison of Customization features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
2.5
68 Ratings
93% below category average
API for custom integration00 Ratings1.354 Ratings
Plug-ins00 Ratings3.857 Ratings
Security
Comparison of Security features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
3.7
108 Ratings
72% below category average
Single sign-on capability00 Ratings2.981 Ratings
Role-based user permissions00 Ratings4.5102 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
5.2
132 Ratings
35% below category average
Dashboards00 Ratings4.6124 Ratings
Standard reports00 Ratings5.2128 Ratings
Custom reports00 Ratings5.9116 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
3.7
143 Ratings
64% below category average
Accounts payable00 Ratings5.5122 Ratings
Accounts receivable00 Ratings6.0131 Ratings
Cash management00 Ratings6.4120 Ratings
Bank reconciliation00 Ratings6.3137 Ratings
Expense management00 Ratings5.6123 Ratings
Time tracking00 Ratings1.656 Ratings
Fixed asset management00 Ratings5.253 Ratings
Multi-currency support00 Ratings1.423 Ratings
Multi-division support00 Ratings1.442 Ratings
Regulations compliance00 Ratings1.638 Ratings
Electronic tax filing00 Ratings5.266 Ratings
Self-service portal00 Ratings2.466 Ratings
Global Financial Support00 Ratings1.316 Ratings
Primary and Secondary Ledgers00 Ratings3.535 Ratings
Intercompany Accounting00 Ratings4.929 Ratings
Localizations00 Ratings4.021 Ratings
Journals and Reconciliations00 Ratings5.174 Ratings
Enterprise Accounting00 Ratings1.725 Ratings
Configurable Accounting00 Ratings1.938 Ratings
Centralized Rules Framework00 Ratings2.924 Ratings
Standardized Processes00 Ratings3.848 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
1.2
47 Ratings
139% below category average
Inventory tracking00 Ratings1.245 Ratings
Automatic reordering00 Ratings1.122 Ratings
Location management00 Ratings1.321 Ratings
Manufacturing module00 Ratings1.317 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
QuickBooks Online
3.8
86 Ratings
60% below category average
Pricing00 Ratings4.855 Ratings
Order entry00 Ratings4.853 Ratings
Credit card processing00 Ratings2.263 Ratings
Cost of goods sold00 Ratings3.868 Ratings
Order Orchestration00 Ratings4.721 Ratings
End-to-end order visibility00 Ratings4.720 Ratings
Order exception Resolution00 Ratings1.218 Ratings
Best Alternatives
CenterPoint PayrollQuickBooks Online
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CenterPoint PayrollQuickBooks Online
Likelihood to Recommend
10.0
(1 ratings)
4.2
(161 ratings)
Likelihood to Renew
-
(0 ratings)
2.5
(24 ratings)
Usability
-
(0 ratings)
4.0
(76 ratings)
Availability
-
(0 ratings)
2.0
(5 ratings)
Performance
-
(0 ratings)
1.0
(4 ratings)
Support Rating
10.0
(1 ratings)
2.1
(68 ratings)
Implementation Rating
-
(0 ratings)
3.0
(6 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.4
(2 ratings)
Product Scalability
-
(0 ratings)
1.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(2 ratings)
User Testimonials
CenterPoint PayrollQuickBooks Online
Likelihood to Recommend
Red Wing Software
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
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Intuit
It seems Intuit is more interested in generating revenue than taking care of their customers. After only 28 (working) days using it, I've had to call for Help 23 times, and, in my experience, only spoken to 2 people who had an understanding of basic accounting practices and the ramifications of some of their suggested fixes on the General Ledger.
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Pros
Red Wing Software
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
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Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
Red Wing Software
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
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Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
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Likelihood to Renew
Red Wing Software
No answers on this topic
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Usability
Red Wing Software
No answers on this topic
Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
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Reliability and Availability
Red Wing Software
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
Red Wing Software
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
Red Wing Software
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Implementation Rating
Red Wing Software
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Red Wing Software
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
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Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Scalability
Red Wing Software
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Red Wing Software
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
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Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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