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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CentralReach

    Score6.3 out of 10
    N/ACentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A

    MyChart

    Score7.7 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
    Pricing
    CentralReachMyChart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentralReachMyChart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CentralReachMyChart
    Considered Both Products
    CentralReach
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    CentralReachMyChart
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (6 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CentralReachMyChart
    Likelihood to Recommend
    CentralReach
    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Incentivized
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    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
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    Pros
    CentralReach
    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Incentivized
    Read full review
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    Cons
    CentralReach
    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Incentivized
    Read full review
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
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    Support Rating
    CentralReach
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Incentivized
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    Epic
    No answers on this topic
    Alternatives Considered
    CentralReach
    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Incentivized
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    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
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    Return on Investment
    CentralReach
    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Incentivized
    Read full review
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
    ScreenShots