What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 6 reviews and ratings
Zoho Analytics
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Top Rated
236 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 236 reviews and ratings
Feature Set Ratings
BI Standard Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A

8.2
Zoho Analytics
82%
Zoho Analytics ranks higher in 2/2 features
Zoho Analytics ranks higher in 2/2 features
Pixel Perfect reports
N/A
0 Ratings

8.0
80%
70 Ratings
Customizable dashboards
N/A
0 Ratings

8.3
83%
91 Ratings
Ad-hoc Reporting
Keen, a Chargify company
Feature Set Not Supported
N/A

7.9
Zoho Analytics
79%
Zoho Analytics ranks higher in 3/3 features
Zoho Analytics ranks higher in 3/3 features
Drill-down analysis
N/A
0 Ratings

7.8
78%
89 Ratings
Formatting capabilities
N/A
0 Ratings

7.8
78%
93 Ratings
Report sharing and collaboration
N/A
0 Ratings

8.2
82%
94 Ratings
Report Output and Scheduling
Keen, a Chargify company
Feature Set Not Supported
N/A

8.4
Zoho Analytics
84%
Zoho Analytics ranks higher in 3/3 features
Zoho Analytics ranks higher in 3/3 features
Publish to Web
N/A
0 Ratings

8.4
84%
72 Ratings
Publish to PDF
N/A
0 Ratings

8.5
85%
86 Ratings
Report Delivery Scheduling
N/A
0 Ratings

8.5
85%
74 Ratings
Data Discovery and Visualization
Keen, a Chargify company
Feature Set Not Supported
N/A

7.8
Zoho Analytics
78%
Zoho Analytics ranks higher in 3/3 features
Zoho Analytics ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
N/A
0 Ratings

7.8
78%
38 Ratings
Location Analytics / Geographic Visualization
N/A
0 Ratings

7.9
79%
36 Ratings
Predictive Analytics
N/A
0 Ratings

7.6
76%
31 Ratings
Access Control and Security
Keen, a Chargify company
Feature Set Not Supported
N/A

8.4
Zoho Analytics
84%
Zoho Analytics ranks higher in 4/4 features
Zoho Analytics ranks higher in 4/4 features
Multi-User Support (named login)
N/A
0 Ratings

8.5
85%
86 Ratings
Role-Based Security Model
N/A
0 Ratings

8.5
85%
34 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
N/A
0 Ratings

8.4
84%
81 Ratings
Single Sign-On (SSO)
N/A
0 Ratings

8.4
84%
35 Ratings
Mobile Capabilities
Keen, a Chargify company
Feature Set Not Supported
N/A

7.9
Zoho Analytics
79%
Zoho Analytics ranks higher in 3/3 features
Zoho Analytics ranks higher in 3/3 features
Responsive Design for Web Access
N/A
0 Ratings

8.0
80%
38 Ratings
Mobile Application
N/A
0 Ratings

7.8
78%
75 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
N/A
0 Ratings

7.6
76%
54 Ratings
Application Program Interfaces (APIs) / Embedding
Keen, a Chargify company
Feature Set Not Supported
N/A

8.3
Zoho Analytics
83%
Zoho Analytics ranks higher in 2/2 features
Zoho Analytics ranks higher in 2/2 features
REST API
N/A
0 Ratings

8.2
82%
27 Ratings
iFrames
N/A
0 Ratings

8.4
84%
25 Ratings
Attribute Ratings
- Zoho Analytics is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.9
Keen, a Chargify company
69%
3 Ratings

8.2
Zoho Analytics
82%
95 Ratings
Likelihood to Renew
Keen, a Chargify company
N/A
0 Ratings

6.5
Zoho Analytics
65%
4 Ratings
Usability
Keen, a Chargify company
N/A
0 Ratings

7.9
Zoho Analytics
79%
39 Ratings
Support Rating
Keen, a Chargify company
N/A
0 Ratings

6.3
Zoho Analytics
63%
17 Ratings
Product Scalability
Keen, a Chargify company
N/A
0 Ratings

8.2
Zoho Analytics
82%
25 Ratings
Likelihood to Recommend
Keen, a Chargify company
To run more visual, analytical models, it is great. Leave the statistics to your other programs.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesZoho Analytics
Zoho Analytics is well suited to create quick reports and dashboards for daily use, share with your team, or when you need to give a professional look at that presentation. With the data imported into Zoho Analytics, you can create dynamic charts to get quick insights and put them all together in a presentation or dashboard.
Gerente de Operações
MUVMarketing & Advertising, 11-50 employees
Pros
Keen, a Chargify company
- It has been great for configuring and representing data trends for our own company as well as our clients.
- It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
- The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.

Verified User
Employee in Professional Services
Environmental Services Company, 1-10 employeesZoho Analytics
- Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
- Reasonable assortment of chart types.
- Usable design surface, especially for a fully web based system.
- Reasonably intuitive organization of content types.
- Nice handling of aggregation functions.

Verified User
Director in Other
Higher Education Company, 501-1000 employeesCons
Keen, a Chargify company
- Cost is a little much for something we could do in house, given, it would take us much longer
- Would be better to be more compatible with other analytical software
- Could improve on code editing capabilities
Graduate Research Assistant
Western Kentucky UniversityHigher Education, 1001-5000 employees
Zoho Analytics
- Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
- It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
- Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.

Verified User
Administrative Assistant in Finance and Accounting
Utilities Company, 1-10 employeesPricing Details
Keen, a Chargify company
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Keen, a Chargify company Editions & Modules
—
Additional Pricing Details
—Zoho Analytics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$50 per month
Zoho Analytics Editions & Modules
On-premise Edition
Professional | $301 |
---|
- per user per month billed annually
SaaS Edition
Basic | $301 |
---|---|
Standard | $602 |
Premium | $1453 |
Enterprise | $5754 |
- 0.5M rows, 2 users
- 1M rows, 5 users
- 5M rows, 15 users
- 50M rows, 50 users
Additional Pricing Details
There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.Likelihood to Renew
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Zoho Analytics
Zoho Analytics 6.5
Based on 4 answers
We have to renew because Salesforce is forever going to be a dog to do the job it is intended for. I don't want to use 3rd party anything for Salesforce, but unbeknownst to us at the item of Salesforce purchase, that's the business model

Verified User
Director in Information Technology
Consumer Services Company, 51-200 employeesUsability
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Zoho Analytics
Zoho Analytics 7.9
Based on 39 answers
I feel 8 rating represents the good and clean UI they have. Segregation of reports , dashboards and views is great. The feature to auto generate analytical report using Zoho’s smart AI was an excellent feature.
However, I deducted 2 points because I feel the still lack some dashboard elements, some features like adding extra filter to KPI widgets, use of window function in query table could make the Zoho Analytics an awesome choice.
Business Intelligence Analyst
Defynance (RedPerit LLC)Financial Services, 11-50 employees
Support Rating
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Zoho Analytics
Zoho Analytics 6.3
Based on 17 answers
The support team has been fantastic! I've worked mainly with the same customer support rep and her knowledge of Zoho Analytics and willingness to assist me has been superb. The Zoho Analytics support team get an A+ rating from me

Verified User
Consultant in Professional Services
Renewables & Environment Company, 1-10 employeesAlternatives Considered
Keen, a Chargify company
They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.

Verified User
Employee in Research & Development
Higher Education Company, 5001-10,000 employeesZoho Analytics
Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.
Digital Instructor
Upper EducationEducation Management, 11-50 employees
Scalability
Keen, a Chargify company
No score
No answers yet
No answers on this topic
Zoho Analytics
Zoho Analytics 8.2
Based on 25 answers
Extremely easy to replicate reports, and duplicate dashboards to ensure time savings and efficiency by replicating similar tables. The integrations allow for multiple third-party sources to sync with the software and allow for interactions that visualize the data. The data is stored in the cloud and has millions of rows of storage available to grow and evolve as needed.
Business Development Manager
Renu Energy SolutionsRenewables & Environment, 51-200 employees
Return on Investment
Keen, a Chargify company
No answers on this topic
Zoho Analytics
- The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis.
- It helped with analyzing data directly from the CRM and imported historical data at the same time.
Senior Product UX/UI Designer-Developer
Harvest Software Solutions, LLCInformation Technology & Services, 51-200 employees