What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
172 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Zoho Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Keen, a Chargify company

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Zoho Analytics

If you're looking at having powerful dashboards, [Zoho Analytics (formerly Zoho Reports)] is the way to go. It is very easy to use and can create quite sophisticated reports given the ease and speed of us. Capability to obtain aggregated stats without programming is really good.
Lonela Marinela | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Keen, a Chargify company
Zoho Analytics
8.1
Pixel Perfect reports
Keen, a Chargify company
Zoho Analytics
8.3
Customizable dashboards
Keen, a Chargify company
Zoho Analytics
7.9

Ad-hoc Reporting

Keen, a Chargify company
Zoho Analytics
7.9
Drill-down analysis
Keen, a Chargify company
Zoho Analytics
8.0
Formatting capabilities
Keen, a Chargify company
Zoho Analytics
7.8
Report sharing and collaboration
Keen, a Chargify company
Zoho Analytics
8.0

Report Output and Scheduling

Keen, a Chargify company
Zoho Analytics
8.0
Publish to Web
Keen, a Chargify company
Zoho Analytics
7.9
Publish to PDF
Keen, a Chargify company
Zoho Analytics
8.5
Report Delivery Scheduling
Keen, a Chargify company
Zoho Analytics
7.5

Data Discovery and Visualization

Keen, a Chargify company
Zoho Analytics
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Keen, a Chargify company
Zoho Analytics
8.3
Location Analytics / Geographic Visualization
Keen, a Chargify company
Zoho Analytics
8.2
Predictive Analytics
Keen, a Chargify company
Zoho Analytics
8.0

Access Control and Security

Keen, a Chargify company
Zoho Analytics
8.0
Multi-User Support (named login)
Keen, a Chargify company
Zoho Analytics
8.0
Role-Based Security Model
Keen, a Chargify company
Zoho Analytics
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Keen, a Chargify company
Zoho Analytics
8.0
Single Sign-On (SSO)
Keen, a Chargify company
Zoho Analytics
8.0

Mobile Capabilities

Keen, a Chargify company
Zoho Analytics
8.1
Responsive Design for Web Access
Keen, a Chargify company
Zoho Analytics
8.0
Dedicated iOS Application
Keen, a Chargify company
Zoho Analytics
8.0
Dedicated Android Application
Keen, a Chargify company
Zoho Analytics
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Keen, a Chargify company
Zoho Analytics
8.0

Application Program Interfaces (APIs) / Embedding

Keen, a Chargify company
Zoho Analytics
8.4
REST API
Keen, a Chargify company
Zoho Analytics
8.3
iFrames
Keen, a Chargify company
Zoho Analytics
8.5

Pros

Keen, a Chargify company

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
  • Reasonable assortment of chart types.
  • Usable design surface, especially for a fully web based system.
  • Reasonably intuitive organization of content types.
  • Nice handling of aggregation functions.
Anonymous | TrustRadius Reviewer

Cons

Keen, a Chargify company

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Zoho Analytics

  • Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
  • It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
  • Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
Anonymous | TrustRadius Reviewer

Usability

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 8.2
Based on 17 answers
Zoho Analytics in its general functionality is a perfect program, which issues timely reports, after conducting an extensive business data evaluation. Also, the simplicity of Zoho Analytics is a form of attraction, not forgetting that some of the analytical programs even requires some coding, which is not the case with the program
John Abdul | TrustRadius Reviewer

Support Rating

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 7.4
Based on 18 answers
The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
Rachel Walters | TrustRadius Reviewer

Alternatives Considered

Keen, a Chargify company

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Zoho Analytics

Zoho [Analytics (formerly Zoho Reports)] is a simple and clean tool to use to provide reports that can understand and interpret your data. This allows us to easily establish goals and because it is so easy to use I prefer Zoho vs other providers. There is not a tool out there that is easier or more simple to use at such a great price as well.
Anonymous | TrustRadius Reviewer

Return on Investment

Keen, a Chargify company

No answers on this topic

Zoho Analytics

  • Despite the high monthly cost, there has still been positive ROI because it has helped us save time and not have to spend all the time creating the data and charts from scratch for our reports.
  • Have not had as much success with another BI application, so definitely a positive ROI.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Keen, a Chargify company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keen, a Chargify company Editions & Modules

Additional Pricing Details

Zoho Analytics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Analytics Editions & Modules

On-premise Edition
Professional$301
  1. per user per month billed annually
SaaS Edition
Basic$301
Standard$602
Premium$1453
Enterprise$5754
  1. 0.5M rows, 2 users
  2. 1M rows, 5 users
  3. 5M rows, 15 users
  4. 50M rows, 50 users
Additional Pricing Details
There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Rating Summary

Likelihood to Recommend

Keen, a Chargify company
6.9
Zoho Analytics
8.6

Usability

Keen, a Chargify company
Zoho Analytics
8.2

Support Rating

Keen, a Chargify company
Zoho Analytics
7.4

Add comparison