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Top Rated
236 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Zoho Analytics

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Top Rated
236 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    BI Standard Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.2

    Zoho Analytics

    82%
    Zoho Analytics ranks higher in 2/2 features

    Pixel Perfect reports

    N/A
    0 Ratings
    8.0
    80%
    70 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    8.3
    83%
    91 Ratings

    Ad-hoc Reporting

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    7.9

    Zoho Analytics

    79%
    Zoho Analytics ranks higher in 3/3 features

    Drill-down analysis

    N/A
    0 Ratings
    7.8
    78%
    89 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    7.8
    78%
    93 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    8.2
    82%
    94 Ratings

    Report Output and Scheduling

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.4

    Zoho Analytics

    84%
    Zoho Analytics ranks higher in 3/3 features

    Publish to Web

    N/A
    0 Ratings
    8.4
    84%
    72 Ratings

    Publish to PDF

    N/A
    0 Ratings
    8.5
    85%
    86 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    8.5
    85%
    74 Ratings

    Data Discovery and Visualization

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    7.8

    Zoho Analytics

    78%
    Zoho Analytics ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    7.8
    78%
    38 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    7.9
    79%
    36 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    7.6
    76%
    31 Ratings

    Access Control and Security

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.4

    Zoho Analytics

    84%
    Zoho Analytics ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    8.5
    85%
    86 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    8.4
    84%
    81 Ratings

    Single Sign-On (SSO)

    N/A
    0 Ratings
    8.4
    84%
    35 Ratings

    Mobile Capabilities

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    7.9

    Zoho Analytics

    79%
    Zoho Analytics ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    8.0
    80%
    38 Ratings

    Mobile Application

    N/A
    0 Ratings
    7.8
    78%
    75 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    7.6
    76%
    54 Ratings

    Application Program Interfaces (APIs) / Embedding

    Keen, a Chargify company

    Feature Set Not Supported
    N/A
    8.3

    Zoho Analytics

    83%
    Zoho Analytics ranks higher in 2/2 features

    REST API

    N/A
    0 Ratings
    8.2
    82%
    27 Ratings

    iFrames

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    Attribute Ratings

    • Zoho Analytics is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.9

    Keen, a Chargify company

    69%
    3 Ratings
    8.2

    Zoho Analytics

    82%
    95 Ratings

    Likelihood to Renew

    Keen, a Chargify company

    N/A
    0 Ratings
    6.5

    Zoho Analytics

    65%
    4 Ratings

    Usability

    Keen, a Chargify company

    N/A
    0 Ratings
    7.9

    Zoho Analytics

    79%
    39 Ratings

    Support Rating

    Keen, a Chargify company

    N/A
    0 Ratings
    6.3

    Zoho Analytics

    63%
    17 Ratings

    Product Scalability

    Keen, a Chargify company

    N/A
    0 Ratings
    8.2

    Zoho Analytics

    82%
    25 Ratings

    Likelihood to Recommend

    Keen, a Chargify company

    To run more visual, analytical models, it is great. Leave the statistics to your other programs.
    Anonymous | TrustRadius Reviewer

    Zoho Analytics

    Zoho Analytics is well suited to create quick reports and dashboards for daily use, share with your team, or when you need to give a professional look at that presentation. With the data imported into Zoho Analytics, you can create dynamic charts to get quick insights and put them all together in a presentation or dashboard.
    Rafael Grandizoli | TrustRadius Reviewer

    Pros

    Keen, a Chargify company

    • It has been great for configuring and representing data trends for our own company as well as our clients.
    • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
    • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
    Anonymous | TrustRadius Reviewer

    Zoho Analytics

    • Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
    • Reasonable assortment of chart types.
    • Usable design surface, especially for a fully web based system.
    • Reasonably intuitive organization of content types.
    • Nice handling of aggregation functions.
    Anonymous | TrustRadius Reviewer

    Cons

    Keen, a Chargify company

    • Cost is a little much for something we could do in house, given, it would take us much longer
    • Would be better to be more compatible with other analytical software
    • Could improve on code editing capabilities
    Shelby Bowden | TrustRadius Reviewer

    Zoho Analytics

    • Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
    • It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
    • Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Keen, a Chargify company

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Keen, a Chargify company Editions & Modules

    Additional Pricing Details

    Zoho Analytics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $50 per month

    Zoho Analytics Editions & Modules

    On-premise Edition
    Professional$301
    1. per user per month billed annually
    SaaS Edition
    Basic$301
    Standard$602
    Premium$1453
    Enterprise$5754
    1. 0.5M rows, 2 users
    2. 1M rows, 5 users
    3. 5M rows, 15 users
    4. 50M rows, 50 users
    Additional Pricing Details
    There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

    Likelihood to Renew

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Zoho Analytics

    Zoho Analytics 6.5
    Based on 4 answers
    We have to renew because Salesforce is forever going to be a dog to do the job it is intended for. I don't want to use 3rd party anything for Salesforce, but unbeknownst to us at the item of Salesforce purchase, that's the business model
    Anonymous | TrustRadius Reviewer

    Usability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Zoho Analytics

    Zoho Analytics 7.9
    Based on 39 answers
    I feel 8 rating represents the good and clean UI they have. Segregation of reports , dashboards and views is great. The feature to auto generate analytical report using Zoho’s smart AI was an excellent feature.
    However, I deducted 2 points because I feel the still lack some dashboard elements, some features like adding extra filter to KPI widgets, use of window function in query table could make the Zoho Analytics an awesome choice.
    Aakash Sheth (LSSGB) | TrustRadius Reviewer

    Support Rating

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Zoho Analytics

    Zoho Analytics 6.3
    Based on 17 answers
    The support team has been fantastic! I've worked mainly with the same customer support rep and her knowledge of Zoho Analytics and willingness to assist me has been superb. The Zoho Analytics support team get an A+ rating from me
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Keen, a Chargify company

    They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
    Anonymous | TrustRadius Reviewer

    Zoho Analytics

    Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.
    Ramin Sultanov | TrustRadius Reviewer

    Scalability

    Keen, a Chargify company

    No score
    No answers yet
    No answers on this topic

    Zoho Analytics

    Zoho Analytics 8.2
    Based on 25 answers
    Extremely easy to replicate reports, and duplicate dashboards to ensure time savings and efficiency by replicating similar tables. The integrations allow for multiple third-party sources to sync with the software and allow for interactions that visualize the data. The data is stored in the cloud and has millions of rows of storage available to grow and evolve as needed.
    John Sheldon II | TrustRadius Reviewer

    Return on Investment

    Keen, a Chargify company

    No answers on this topic

    Zoho Analytics

    • The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis.
    • It helped with analyzing data directly from the CRM and imported historical data at the same time.
    Lonela Marinela | TrustRadius Reviewer

    Screenshots

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