Detective vs. Salesforce Inbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Detective
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helps salespeople to find high quality prospects, identify their pains and initiatives, and suggests relevant first touch messaging. Its precision targeting aims to displace a spray-and-pray approach to sales.N/A
Salesforce Inbox
Score 7.4 out of 10
N/A
Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…
$25
per month per user
Pricing
DetectiveSalesforce Inbox
Editions & Modules
No answers on this topic
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
Offerings
Pricing Offerings
DetectiveSalesforce Inbox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DetectiveSalesforce Inbox
Top Pros
Top Cons
Features
DetectiveSalesforce Inbox
Prospecting
Comparison of Prospecting features of Product A and Product B
Detective
3.0
1 Ratings
86% below category average
Salesforce Inbox
-
Ratings
Load time/data access3.01 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Detective
9.0
1 Ratings
18% above category average
Salesforce Inbox
-
Ratings
Contact information9.01 Ratings00 Ratings
Company information9.01 Ratings00 Ratings
Best Alternatives
DetectiveSalesforce Inbox
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Mailtrack
Mailtrack
Score 8.1 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
Mailtrack
Mailtrack
Score 8.1 out of 10
Enterprises
D&B Hoovers
D&B Hoovers
Score 8.8 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DetectiveSalesforce Inbox
Likelihood to Recommend
7.0
(1 ratings)
9.7
(5 ratings)
User Testimonials
DetectiveSalesforce Inbox
Likelihood to Recommend
charlieapp.com
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
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Salesforce
When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
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Pros
charlieapp.com
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
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Salesforce
  • Excellent response time.
  • Extensive notifications for all parties.
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Cons
charlieapp.com
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
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Salesforce
  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
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Alternatives Considered
charlieapp.com
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
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Salesforce
While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
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Return on Investment
charlieapp.com
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
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Salesforce
  • Time is money! This makes it much faster for me to contact more prospects.
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ScreenShots