What users are saying about
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Top Rated
92 Ratings

Chartbeat

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Top Rated
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
28 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Testing and Experimentation

    Chartbeat

    Feature Set Not Supported
    N/A
    8.3

    Webtrends Optimize

    83%
    Webtrends Optimize ranks higher in 19/19 features

    a/b experiment testing

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Split URL testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Multivariate testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Multi-page/funnel testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Cross-browser testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Mobile app testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test significance

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Advanced code editor

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Page surveys

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Visitor recordings

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Preview mode

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test duration calculator

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiment scheduler

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiment workflow and approval

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Dynamic experiment activation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Client-side tests

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Server-side tests

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Mutually exclusive tests

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Audience Segmentation & Targeting

    Chartbeat

    Feature Set Not Supported
    N/A
    8.2

    Webtrends Optimize

    82%
    Webtrends Optimize ranks higher in 4/4 features

    Standard visitor segmentation

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Behavioral visitor segmentation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Traffic allocation control

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Website personalization

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Results and Analysis

    Chartbeat

    Feature Set Not Supported
    N/A
    8.1

    Webtrends Optimize

    81%
    Webtrends Optimize ranks higher in 9/9 features

    Click analytics

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Scroll maps

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Form fill analysis

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Conversion tracking

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Goal tracking

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test reporting

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Results segmentation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    CSV export

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiments results dashboard

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Attribute Ratings

    • Chartbeat is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
    • Webtrends Optimize is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.1

    Chartbeat

    91%
    54 Ratings
    7.4

    Webtrends Optimize

    74%
    17 Ratings

    Likelihood to Renew

    10.0

    Chartbeat

    100%
    5 Ratings
    5.3

    Webtrends Optimize

    53%
    5 Ratings

    Usability

    8.7

    Chartbeat

    87%
    45 Ratings
    7.0

    Webtrends Optimize

    70%
    2 Ratings

    Availability

    Chartbeat

    N/A
    0 Ratings
    10.0

    Webtrends Optimize

    100%
    2 Ratings

    Performance

    Chartbeat

    N/A
    0 Ratings
    10.0

    Webtrends Optimize

    100%
    2 Ratings

    Support Rating

    8.0

    Chartbeat

    80%
    11 Ratings
    9.1

    Webtrends Optimize

    91%
    4 Ratings

    Online Training

    Chartbeat

    N/A
    0 Ratings
    6.0

    Webtrends Optimize

    60%
    1 Rating

    Implementation Rating

    Chartbeat

    N/A
    0 Ratings
    7.0

    Webtrends Optimize

    70%
    2 Ratings

    Likelihood to Recommend

    Chartbeat

    If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
    Kaley Roshitsh | TrustRadius Reviewer

    Webtrends Optimize

    Webtrends optimize is a marketing solution aimed squarely at transactional and eCom based websites. I would only recommend a colleague to engage with the solution once the marketing dept is at a point where their website is fully optimized in regards to SEO and all the other fundamentals in order to truly build upon what Webtrends can offer. This shows you an easier way of measuring your ROI and the money you will invest with the tool-moving forward.
    Anonymous | TrustRadius Reviewer

    Pros

    Chartbeat

    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Anonymous | TrustRadius Reviewer

    Webtrends Optimize

    • Intuitive test set-up makes for a low learning curve.
    • Ability to create custom data tables which enable exporting of visitor level data for more in-depth analysis outside of the Webtrends Optimize platform.
    • Visual Editor WYSIWYG interface enables non-technical users to easily execute basic tests.
    Michael O'Connor | TrustRadius Reviewer

    Cons

    Chartbeat

    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Anonymous | TrustRadius Reviewer

    Webtrends Optimize

    • The cost is a factor. When you're trying to save money, particularly as a startup (a lot of our clients are up-and-comers) it has to be seen as an investment...but the cost to implement the system is fairly large.
    • There's a bit of a steep learning curve, you can't just dive into the program.
    • It's not impossible but it's not as easy as snapping your fingers to easily implement the program cross-platform.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Chartbeat

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Webtrends Optimize

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Chartbeat

    Chartbeat 10.0
    Based on 5 answers
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Anonymous | TrustRadius Reviewer

    Webtrends Optimize

    Webtrends Optimize 5.3
    Based on 5 answers
    Difficulty was getting business units to take the time and spend the money to test, and then implement, best options.
    David Reynolds-Gooch | TrustRadius Reviewer

    Usability

    Chartbeat

    Chartbeat 8.7
    Based on 45 answers
    It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed
    Anonymous | TrustRadius Reviewer

    Webtrends Optimize

    Webtrends Optimize 7.0
    Based on 2 answers
    Set up of basic tests that do not use segmentation or targeting is an intuitive experience that can be learned quickly by new users. However, as the need for segmentation and other more advanced capabilities arise, the experience begins to degrade.
    Michael O'Connor | TrustRadius Reviewer

    Reliability and Availability

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 10.0
    Based on 2 answers
    zero complaints. I'm not aware of it ever failing.
    Anonymous | TrustRadius Reviewer

    Performance

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 10.0
    Based on 2 answers
    Zero complaints. It seemed to do its job quickly and accurately.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Chartbeat

    Chartbeat 8.0
    Based on 11 answers
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Graeme Brown | TrustRadius Reviewer

    Webtrends Optimize

    Webtrends Optimize 9.1
    Based on 4 answers
    The support from the team at Webtrends Optimize is unparalleled. There is always someone to consult should there be any issues.
    Freddie Wilkinson | TrustRadius Reviewer

    Online Training

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 6.0
    Based on 1 answer
    Online training was ok. Because every test is a custom test, there's only so much that can be covered in a generic lesson.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Chartbeat

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 7.0
    Based on 2 answers
    Implementation was pretty straightforward
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Chartbeat

    Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
    Kurt Gessler | TrustRadius Reviewer

    Webtrends Optimize

    Webtrends Optimize can be used for much more complex tests, allows better conversion tracking and data collection. Visual Website Optimizer (VWO) is suitable for smaller, simple projects. Webtrends Optimize comes with an excellent consultancy that could save you a lot of time and resources
    Magdalena Petrova | TrustRadius Reviewer

    Return on Investment

    Chartbeat

    • I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
    • Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.
    Anonymous | TrustRadius Reviewer

    Webtrends Optimize

    • So far we haven't seen an ROI that we can accurately measure due to only running a couple of tests that haven't resulted in direct, site wide changes. However, we have learnt a lot about how to set up the right processes and documentation.
    Chris Sharman | TrustRadius Reviewer

    Screenshots

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