DialedIn vs. Nextiva Contact Center
DialedIn vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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DialedIn | N/A | DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
DialedIn | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DialedIn | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DialedIn | Nextiva Contact Center | |
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Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Dialpad Ai Sales Center Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DialedIn | Nextiva Contact Center | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
DialedIn | Nextiva Contact Center | |
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Likelihood to Recommend | ChaseData | Nextiva |
Pros | ChaseData | Nextiva |
Cons | ChaseData | Nextiva |
Likelihood to Renew | ChaseData No answers on this topic | Nextiva |
Support Rating | ChaseData No answers on this topic | Nextiva |
Alternatives Considered | ChaseData | Nextiva |
Return on Investment | ChaseData | Nextiva |
ScreenShots |