What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 2 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
- TelebuHub ranks higher in 2 feature sets: Contact Center Software, Workforce Optimization (WFO)
Contact Center Software
7.6
ChaseData Call Center Software
76%
9.4
TelebuHub
94%
TelebuHub ranks higher in 13/13 features
TelebuHub ranks higher in 13/13 features
Agent dashboard
8.0
80%
2 Ratings
10.0
100%
3 Ratings
Validate callers
8.0
80%
2 Ratings
9.4
94%
3 Ratings
Outbound response
8.0
80%
2 Ratings
9.4
94%
3 Ratings
Call forwarding
7.0
70%
1 Rating
9.7
97%
3 Ratings
Click-to-call (CTC)
7.0
70%
1 Rating
9.4
94%
3 Ratings
Warm transfer
7.0
70%
1 Rating
8.7
87%
3 Ratings
Predictive dialing
8.0
80%
2 Ratings
9.0
90%
3 Ratings
Call scripts
7.0
70%
1 Rating
9.4
94%
3 Ratings
Call tracking
8.0
80%
2 Ratings
9.4
94%
3 Ratings
Interactive voice response
N/A
0 Ratings
10.0
100%
3 Ratings
REST APIs
N/A
0 Ratings
9.1
91%
3 Ratings
Multichannel integration
N/A
0 Ratings
9.1
91%
3 Ratings
CRM software integration
N/A
0 Ratings
9.6
96%
3 Ratings
Workforce Optimization (WFO)
7.9
ChaseData Call Center Software
79%
9.3
TelebuHub
93%
TelebuHub ranks higher in 8/9 features
TelebuHub ranks higher in 8/9 features
Inbound call routing
7.0
70%
1 Rating
9.6
96%
3 Ratings
Omnichannel inbound routing
7.0
70%
1 Rating
N/A
0 Ratings
Recording
8.0
80%
2 Ratings
9.4
94%
3 Ratings
Quality management
7.0
70%
1 Rating
9.1
91%
3 Ratings
Call analytics
9.0
90%
2 Ratings
9.6
96%
3 Ratings
Historical reporting
9.0
90%
2 Ratings
10.0
100%
3 Ratings
Live reporting
8.0
80%
2 Ratings
9.0
90%
3 Ratings
Customer surveys
N/A
0 Ratings
9.1
91%
3 Ratings
Customer interaction analytics
N/A
0 Ratings
8.8
88%
3 Ratings
Attribute Ratings
- TelebuHub is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
ChaseData Call Center Software
90%
2 Ratings
9.4
TelebuHub
94%
3 Ratings
Likelihood to Recommend
ChaseData Call Center Software
I have used the system for predictive dialing, preview and manual dial. I have had from three to thirty reps using the software at a time. It has worked well for me in all applications.
IT & Facilities Director
Takeme2Branson Marketing CenterMarketing and Advertising, 11-50 employees
TelebuHub
We have benefited a lot from this software that seems very complete and helps us to receive many more calls daily, customers are much more satisfied because they are served more promptly and efficiently and the performance of workers is increased. It is one of the best customer service software we have used.
R&D / Product Development Engineer - Quality
TE ConnectivityElectrical & Electronic Manufacturing, 10,001+ employees
Pros
ChaseData Call Center Software
- Analytics / reporting
- Intuitive campaign management
- Data management

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesTelebuHub
- Ability to design IVR flow using very user-friendly IVR Studio
- The remote work capability and extremely low infrastructure cost afforded by cloud deployment
- User-friendly design, which makes the software very easy to navigate
- Affordability and flexibility offered by the company in terms of integration
Product Marketer
SMSCountryTelecommunications, 201-500 employees
Cons
ChaseData Call Center Software
- Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release.
IT & Facilities Director
Takeme2Branson Marketing CenterMarketing and Advertising, 11-50 employees
TelebuHub
- Could use a mobile app, since the website performance is poor on mobile
- More social media listening should be added
Product Marketer
SMSCountryTelecommunications, 201-500 employees
Pricing Details
ChaseData Call Center Software
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TelebuHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
ChaseData Call Center Software
Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources.

Verified User
Director in Information Technology
Market Research Company, 11-50 employeesTelebuHub
No answers on this topic
Return on Investment
ChaseData Call Center Software
- It increases our contact rate and provides real time control of data to maximize our sales efforts and production.
- Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used.
IT & Facilities Director
Takeme2Branson Marketing CenterMarketing and Advertising, 11-50 employees
TelebuHub
- Improved CSAT scores
- Agents are happy to use the software without any roadblocks remotely
- Successful outreach of voice broadcast marketing campaigns
- Much more organized customer query ticketing
- Virtual assistant helps a lot in ticketing late-night customer calls
Product Marketer
SMSCountryTelecommunications, 201-500 employees