Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
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Microsoft Yammer
Score 6.9 out of 10
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Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.
Chatter is superior to IBM Connections because it has private messaging, a cleaner UI, and polls. Also, the nomenclature of Chatter is easier to understand than that of IBM Connections, which is too "techy" for the layman.
We have also tried to use Slack and Service Now. Service Now simply did not have the features we needed. Slack was useful but not nearly as good for the end users who simply want very simple. Slack confused the end user which caused them frustration, which also meant they did …
We utilize Chatter because it integrates best into our company's Salesforce strategy. My organization has invested a lot of time and resources into making Salesforce the platform for administrative reporting. Furthermore, Chatter integrates well and eliminates the need for …
They are pretty much like for like in core features. Where Chatter excels is that it is built into Salesforce and offers a whole load of functionality in that world. If you use Salesforce and then start shopping around for another Social Media platform to go with it, you are …
Salesforce Chatter and Yammer can often be used in very similar ways. Both offer the ability to collaborate with team-members in real-time. Furthermore, both tools offer ability to share, comment, and network across organizations. One issue with Yammer is that it feels a bit …