What users are saying about
3 Ratings
412 Ratings
3 Ratings
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Score 7.6 out of 100
412 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Cin7

Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite is well suited for a small to midsize company with remote workers. It may be more expensive than other ERP systems that can be run on-prem so if you have centralized locations and servers to run an ERP may not be the best choice. It is well suited if you have some experts to support it. If you are under tight budget constraints then it may not be the right product as licensing and support are expensive, not to mention you will have to reach out to consultants if you don't have a NetSuite admin in-house.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Cin7
NetSuite ERP
7.1
Pay calculation
Cin7
NetSuite ERP
5.9
Benefit plan administration
Cin7
NetSuite ERP
6.6
Direct deposit files
Cin7
NetSuite ERP
7.2
Salary revision and increment management
Cin7
NetSuite ERP
8.2
Reimbursement management
Cin7
NetSuite ERP
7.6

Customization

Cin7
NetSuite ERP
6.5
API for custom integration
Cin7
NetSuite ERP
6.7
Plug-ins
Cin7
NetSuite ERP
6.3

Security

Cin7
NetSuite ERP
7.6
Single sign-on capability
Cin7
NetSuite ERP
8.0
Role-based user permissions
Cin7
NetSuite ERP
7.1

Reporting & Analytics

Cin7
NetSuite ERP
6.9
Dashboards
Cin7
NetSuite ERP
7.3
Standard reports
Cin7
NetSuite ERP
7.1
Custom reports
Cin7
NetSuite ERP
6.2

General Ledger and Configurable Accounting

Cin7
NetSuite ERP
6.9
Accounts payable
Cin7
NetSuite ERP
7.3
Accounts receivable
Cin7
NetSuite ERP
7.6
Global Financial Support
Cin7
NetSuite ERP
7.0
Primary and Secondary Ledgers
Cin7
NetSuite ERP
7.6
Intercompany Accounting
Cin7
NetSuite ERP
7.5
Localizations
Cin7
NetSuite ERP
7.4
Journals and Reconciliations
Cin7
NetSuite ERP
7.4
Enterprise Accounting
Cin7
NetSuite ERP
7.6
Configurable Accounting
Cin7
NetSuite ERP
7.5
Centralized Rules Framework
Cin7
NetSuite ERP
7.2
Standardized Processes
Cin7
NetSuite ERP
7.4

Inventory Management

Cin7
NetSuite ERP
6.0
Inventory tracking
Cin7
NetSuite ERP
5.9
Automatic reordering
Cin7
NetSuite ERP
6.2
Location management
Cin7
NetSuite ERP
6.3
Manufacturing module
Cin7
NetSuite ERP
5.6

Order Management

Cin7
NetSuite ERP
7.0
Pricing
Cin7
NetSuite ERP
7.3
Order entry
Cin7
NetSuite ERP
7.0
Credit card processing
Cin7
NetSuite ERP
6.8
Cost of goods sold
Cin7
NetSuite ERP
7.5
Order Orchestration
Cin7
NetSuite ERP
7.2
End-to-end order visibility
Cin7
NetSuite ERP
7.1
Order exception Resolution
Cin7
NetSuite ERP
6.1

Subledger and Financial Process

Cin7
NetSuite ERP
6.9
Automated Invoice Processing
Cin7
NetSuite ERP
7.1
Shared Services Payments
Cin7
NetSuite ERP
7.0
Billings Management
Cin7
NetSuite ERP
7.1
Customer Receipt Applications
Cin7
NetSuite ERP
7.0
Customer Collections
Cin7
NetSuite ERP
7.1
Revenue Recognition
Cin7
NetSuite ERP
7.1
Cash Management
Cin7
NetSuite ERP
7.0
Asset Management
Cin7
NetSuite ERP
6.7
Travel & Expense Management
Cin7
NetSuite ERP
7.1
Budgetary Control & Encumbrance Accounting
Cin7
NetSuite ERP
6.6
Period Close
Cin7
NetSuite ERP
7.2
Transactions Tax
Cin7
NetSuite ERP
6.9
Subledger Reconciliations
Cin7
NetSuite ERP
6.8
3rd Party Accounting Systems
Cin7
NetSuite ERP
6.4

Project Financial Management

Cin7
NetSuite ERP
6.9
Budgeting and Forecasting
Cin7
NetSuite ERP
6.5
Project Costing
Cin7
NetSuite ERP
6.7
Cost Capture
Cin7
NetSuite ERP
6.6
Capital Project Management
Cin7
NetSuite ERP
8.0
Customer Invoicing
Cin7
NetSuite ERP
7.2
Customer Contract Compliance
Cin7
NetSuite ERP
7.5
Project Revenue Recognition
Cin7
NetSuite ERP
6.4
Project Financial Performance Analysis
Cin7
NetSuite ERP
7.2
Project Financials Dashboard
Cin7
NetSuite ERP
7.1
Real-time Financial Reporting
Cin7
NetSuite ERP
7.2
Embedded Business Intelligence
Cin7
NetSuite ERP
6.9
Project Planning Collaboration
Cin7
NetSuite ERP
6.0

Project Execution Management

Cin7
NetSuite ERP
7.3
Project Planning and Scheduling
Cin7
NetSuite ERP
6.2
Project Manager Dashboard
Cin7
NetSuite ERP
6.5
Resource Manager Dashboard
Cin7
NetSuite ERP
6.9
Task Insight for Project Managers
Cin7
NetSuite ERP
7.3
Project Manager Mobile Functionality
Cin7
NetSuite ERP
7.3
Team Member Task Collaboration
Cin7
NetSuite ERP
7.0
Team Member Mobile Functionality
Cin7
NetSuite ERP
7.0
Project Candidate Search
Cin7
NetSuite ERP
7.5
Project Candidate Comparison and Analysis
Cin7
NetSuite ERP
7.5
Defineable Resource Pools
Cin7
NetSuite ERP
8.1
Defineable Resource Pools
Cin7
NetSuite ERP
8.1
Talent Profiles
Cin7
NetSuite ERP
6.6
Real-Time Project Reporting
Cin7
NetSuite ERP
7.8
Absence Management
Cin7
NetSuite ERP
7.2
Product Lifecycle Management
Cin7
NetSuite ERP
7.7

Grants Management

Cin7
NetSuite ERP
6.9
Award Lifecycle Management
Cin7
NetSuite ERP
6.8
Spending Control
Cin7
NetSuite ERP
6.7
Indirect Cost Management
Cin7
NetSuite ERP
7.4
Billing
Cin7
NetSuite ERP
6.5

Procurement

Cin7
NetSuite ERP
7.4
Sourcing Team Collaboration
Cin7
NetSuite ERP
7.1
Sourcing Analysis
Cin7
NetSuite ERP
5.8
Bids Analyzed and Compared
Cin7
NetSuite ERP
7.1
Catalog Shopping E-Commerce for Employees
Cin7
NetSuite ERP
6.8
Contract Authoring
Cin7
NetSuite ERP
6.7
Contract Compliance Management
Cin7
NetSuite ERP
7.1
Contract History
Cin7
NetSuite ERP
7.4
Contract Renewal Automation
Cin7
NetSuite ERP
8.1
Contract Repository
Cin7
NetSuite ERP
7.8
Contract Standardization and Enforcement
Cin7
NetSuite ERP
7.4
Electronic Signatures
Cin7
NetSuite ERP
7.8
Invoice Automated Matching
Cin7
NetSuite ERP
7.1
Purchasing Risk and Compliance Management
Cin7
NetSuite ERP
7.3
Requisitions-to-Purchase Orders Integrated
Cin7
NetSuite ERP
7.6
Spend Compliance Management
Cin7
NetSuite ERP
7.4
Supplier Assessment
Cin7
NetSuite ERP
8.0
Supplier Communication and Collaboration
Cin7
NetSuite ERP
7.7
Supplier Management
Cin7
NetSuite ERP
8.1
Supplier Portal
Cin7
NetSuite ERP
7.7

Risk Management

Cin7
NetSuite ERP
7.4
Risk Repository
Cin7
NetSuite ERP
7.0
Control Management
Cin7
NetSuite ERP
7.1
Control Mapping
Cin7
NetSuite ERP
7.1
Control Efficiency Assessments
Cin7
NetSuite ERP
7.4
Automated Control Assessments
Cin7
NetSuite ERP
7.4
Assessment Capture
Cin7
NetSuite ERP
8.0
Issue Detection
Cin7
NetSuite ERP
7.3
Automatic Notification
Cin7
NetSuite ERP
7.7
Remediation and Certification
Cin7
NetSuite ERP
7.4

Logistics

Cin7
NetSuite ERP
6.0
Transportation Planning and Optimization
Cin7
NetSuite ERP
5.5
Transportation Sourcing Management
Cin7
NetSuite ERP
5.9
Transportation Process Integration
Cin7
NetSuite ERP
6.5
Transportation Execution Management
Cin7
NetSuite ERP
6.2
Freight Payment Automation
Cin7
NetSuite ERP
5.8
Trade Management
Cin7
NetSuite ERP
5.5
Trade Regulatory Compliance Management
Cin7
NetSuite ERP
7.6
Customs Entry Management
Cin7
NetSuite ERP
5.8
Customs Document Management
Cin7
NetSuite ERP
5.5
Customs Document Collaboration
Cin7
NetSuite ERP
5.3
Fulfillment Management
Cin7
NetSuite ERP
6.4
Inventory Visibility
Cin7
NetSuite ERP
6.3
Warehouse Workforce Management
Cin7
NetSuite ERP
5.8

Manufacturing

Cin7
NetSuite ERP
5.1
Production Process Design
Cin7
NetSuite ERP
5.8
Supply Chain Business Flows
Cin7
NetSuite ERP
4.9
Production Management
Cin7
NetSuite ERP
5.1
Contracted Manufacturing Management
Cin7
NetSuite ERP
4.6
Configuration Management
Cin7
NetSuite ERP
5.8
Work Definition
Cin7
NetSuite ERP
4.7
Work Execution
Cin7
NetSuite ERP
4.4
Advanced Fulfillment
Cin7
NetSuite ERP
5.6
Manufacturing Costs
Cin7
NetSuite ERP
5.1

Supply Chain

Cin7
NetSuite ERP
6.4
Forecasting
Cin7
NetSuite ERP
6.5
Inventory Planning
Cin7
NetSuite ERP
6.0
Multi-tier Supply Chain Planning
Cin7
NetSuite ERP
6.9
Performance Monitoring
Cin7
NetSuite ERP
6.2

Product Lifecycle Management

Cin7
NetSuite ERP
6.1
Ideation Management
Cin7
NetSuite ERP
6.1
Requirements Management
Cin7
NetSuite ERP
6.7
Proposal Management
Cin7
NetSuite ERP
5.1
Innovation Portfolio Management
Cin7
NetSuite ERP
5.9
Product Master Data Management
Cin7
NetSuite ERP
6.1
Vendor Portal
Cin7
NetSuite ERP
6.1
Project Portfolio Management
Cin7
NetSuite ERP
6.6

Pros

Cin7

  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
Charles Combs | TrustRadius Reviewer

NetSuite ERP

  • NetSuite OneWorld allows a business to automate its intercompany elimination processes at month's end. If set up and maintained correctly, the system can fully automate this process, which for many businesses involves a lot of manual work (in Excel!)
  • NetSuite's audit trail throughout the system is outstanding, tracking changes by user, change type, date/time. You can easily see who made which edits to the database and when. This is often lost or non-existent in other platforms.
  • NetSuite is highly customizable to your business' requirements. Through specific modules, SuiteFlow and SuiteScript, the possibilities are almost endless, but what is great about NetSuite is that the standard functionality is suitable for many businesses.
Sonny Spencer, ACA | TrustRadius Reviewer

Cons

Cin7

  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Commissions. Our company's commissions are very complex and while NetSuite can handle most of them, there is still lots of manual adjustments and work that we need to do before paying. With that said, some of these issues may be with our setup or to the fact that we keep changing our incentive plans.
  • Reporting. While you can design P&L and other reports in NetSuite, I've found it less intuitive and more difficult than it seems like it should be. Some of this is because of how the data is stored in the background. For example, sometimes the data you want in the same report comes from two different modules and in order to pull the data into one report, we need to run separate reports and then do lookups in Excel. This is a common theme in relational databases and not specific to NetSuite.
Chris Snelling, CFA | TrustRadius Reviewer

Likelihood to Renew

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Cin7

Cin7 8.2
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Charles Combs | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cin7

As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
Anonymous | TrustRadius Reviewer

NetSuite ERP

Zuora - does one thing and not that well. The best thing about it is consolidated invoicing. It's a point solution that thinks it's a platform. It's difficult to navigate, the navigation doesn't make much sense, and any customization is really just a deceptive crutch. NetSuite is a stark contrast in those areas. Still, I would be remiss not to mention there are a number of minor nuances in Zuora we prefer over NetSuite's SuiteBilling module; some of them add up to noteworthy, but, in the scheme of things, NetSuite is a much better tool and SuiteBilling is maturing.Salesforce - it's a self-perpetuating marketing machine. It's not a bad product, but the praise and popularity are, in my opinion, grossly disproportionate to reality. It's like any other hot brand, and there are products as good or better. NetSuite doesn't beat it in a lot of areas but it is a contender in most, and better in a number of areas. Salesforce's reporting capabilities are weaker (I say clumsy) compared to NetSuite; neither are reporting tools, but NetSuite goes a long way. Perhaps it's because NetSuite is Oracle SQL based and Salesforce kinda made their own flavor. NetSuite chose a better path with their API being Javascript based, where Salesforce is an overly complicated path. Relating records (as mentioned earlier in my review) and then actually viewing them is a strange thing in Salesforce that I think NetSuite makes very easy.
Joshua Henke | TrustRadius Reviewer

Scalability

Cin7

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Cin7

  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
Charles Combs | TrustRadius Reviewer

NetSuite ERP

  • Allowed us to close month-end more quickly and more efficiently
  • Accountants are able to take on more responsibility as they are spending less time mapping between softwares
  • Centralized all of Finance's data under one software. Billing, FP&A, and Accounting all use NetSuite for various purposes
Anonymous | TrustRadius Reviewer

Pricing Details

Cin7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cin7 Editions & Modules

Edition
Ecommerce$2951
Wholesale$2951
Multichannel$4501
Ecommerce Plus$4951
Wholesale Plus$4951
Multichannel Plus$6501
  1. per month
Additional Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cin7
7.6
NetSuite ERP
5.9

Likelihood to Renew

Cin7
NetSuite ERP
8.0

Usability

Cin7
NetSuite ERP
9.0

Reliability and Availability

Cin7
NetSuite ERP
9.4

Performance

Cin7
NetSuite ERP
7.7

Support Rating

Cin7
8.2
NetSuite ERP
1.0

In-Person Training

Cin7
NetSuite ERP
7.3

Online Training

Cin7
NetSuite ERP
8.0

Implementation Rating

Cin7
NetSuite ERP
7.3

Scalability

Cin7
NetSuite ERP
8.4

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