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Top Rated
40 Ratings
17 Ratings
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Score 8.4 out of 100

Cisco Business Edition 6000 (BE6000)

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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco Headset 500 Series

    Feature Set Not Supported
    N/A
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    User templates

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Call reports

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Directory of employee names

    N/A
    0 Ratings
    8.4
    84%
    13 Ratings

    Call Management

    Cisco Headset 500 Series

    Feature Set Not Supported
    N/A
    7.7

    Cisco Business Edition 6000 (BE6000)

    77%
    Cisco Business Edition 6000 (BE6000) ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.2
    82%
    16 Ratings

    Call recording

    N/A
    0 Ratings
    7.6
    76%
    12 Ratings

    Call park

    N/A
    0 Ratings
    7.7
    77%
    16 Ratings

    Call screening

    N/A
    0 Ratings
    6.5
    65%
    17 Ratings

    Message alerts

    N/A
    0 Ratings
    8.7
    87%
    16 Ratings

    VoIP system collaboration

    Cisco Headset 500 Series

    Feature Set Not Supported
    N/A
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

    Video conferencing

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Audio conferencing

    N/A
    0 Ratings
    9.0
    90%
    17 Ratings

    Video screen sharing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Instant messaging

    N/A
    0 Ratings
    8.2
    82%
    13 Ratings

    Mobile apps

    Cisco Headset 500 Series

    Feature Set Not Supported
    N/A
    8.8

    Cisco Business Edition 6000 (BE6000)

    88%
    Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    8.6
    86%
    12 Ratings

    Attribute Ratings

    • Cisco Business Edition 6000 (BE6000) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.6

    Cisco Headset 500 Series

    86%
    12 Ratings
    8.7

    Cisco Business Edition 6000 (BE6000)

    87%
    18 Ratings

    Usability

    Cisco Headset 500 Series

    N/A
    0 Ratings
    8.2

    Cisco Business Edition 6000 (BE6000)

    82%
    1 Rating

    Support Rating

    6.8

    Cisco Headset 500 Series

    68%
    2 Ratings
    8.3

    Cisco Business Edition 6000 (BE6000)

    83%
    17 Ratings

    Likelihood to Recommend

    Cisco Headset 500 Series

    The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
    Pratham Radadiya | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Headset 500 Series

    • Wireless (562) Some are wired but I have wireless.
    • Clear
    • Audiophile quality
    • Long battery life allows me to get through my entire day on a single charge.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • Reliability
    • Unification of call and messaging services
    • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
    Steve Davis | TrustRadius Reviewer

    Cons

    Cisco Headset 500 Series

    • Firm connection with the charging cradle ( for 561 headsets).
    • Solid build like their competition or the 700 headset.
    • Braille on the controls for the visually impaired.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
    • As of now I [don't] see any issue with the BE6000 so far.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    Pricing Details

    Cisco Headset 500 Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cisco Business Edition 6000 (BE6000)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Headset 500 Series

    No score
    No answers yet
    No answers on this topic

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.2
    Based on 1 answer
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Oleksandr Tsapenko | TrustRadius Reviewer

    Support Rating

    Cisco Headset 500 Series

    Cisco Headset 500 Series 6.8
    Based on 2 answers
    Too expensive and too uncomfortable for extended periods of use. This headset was good quality and good mics/speakers, but in the end they were roughly the same as the cheaper headsets from the other vendors. So it was not really a win like I normally see with Cisco products, but I guess you cant win them all!
    Joshua Baever | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    Cisco Business Edition 6000 (BE6000) 8.3
    Based on 17 answers
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Pratham Radadiya | TrustRadius Reviewer

    Alternatives Considered

    Cisco Headset 500 Series

    The devices work well, match our existing phones and look professional as well as operate with quality. Solid product, no issues. Price is a bit higher, but a solid product for the price. We tried a variety of units, but wanted to consolidate brands and models for documentation and training purposes.
    Mike Narumiya | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
    Orjola Jaupi | TrustRadius Reviewer

    Return on Investment

    Cisco Headset 500 Series

    • Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
    • Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
    • Lightweight comfort is really ideal for long calls.
    Anonymous | TrustRadius Reviewer

    Cisco Business Edition 6000 (BE6000)

    • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
    • Faster deployment times, with pre-installed, ready to use applications.
    • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
    Anonymous | TrustRadius Reviewer

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