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Top Rated
43 Ratings
18 Ratings
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Score 8.6 out of 100

Cisco IP Phone 7800 Series

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Top Rated
43 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Cisco Business Edition 4000 is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Cisco IP Phone 7800 Series is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.9

Cisco Business Edition 4000

89%
6 Ratings
8.3

Cisco IP Phone 7800 Series

83%
16 Ratings

Usability

8.8

Cisco Business Edition 4000

88%
4 Ratings
8.7

Cisco IP Phone 7800 Series

87%
11 Ratings

Support Rating

8.7

Cisco Business Edition 4000

87%
6 Ratings
8.9

Cisco IP Phone 7800 Series

89%
16 Ratings

Likelihood to Recommend

Cisco Business Edition 4000

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Pratham Radadiya | TrustRadius Reviewer

Cisco IP Phone 7800 Series

Was very useful when trying to send a message to other employees within a team or to other employees in other teams.. it makes communication easy as one can choose to either send a message as broadcast or not. It hasn't been useful when a message to be conveyed must include images for visual.
Anonymous | TrustRadius Reviewer

Pros

Cisco Business Edition 4000

  • Easy use
  • Good performance for small businesses
  • Better durability compared to other vendors
Mohammed Ilias SAIM | TrustRadius Reviewer

Cisco IP Phone 7800 Series

  • The Cisco 7800 IP Phone supports Power over Ethernet (PoE) thus saving you money to install a power point as you can re-use your existing network cabling for both data and power.
  • The Cisco 7800 IP Phone supports the SIP signaling protocol.
  • The Cisco 7800 IP Phones can integrate with Lightweight Directory Access Protocol (LDAP) standard directory (i.e. Active Directory) is thus supported
  • It's more cost-effective than the other Cisco models thus explaining some of the limitations.
Zakarieya Abderoef | TrustRadius Reviewer

Cons

Cisco Business Edition 4000

  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 7800 Series

  • Bluetooth and Wifi are not native to these phones. Cisco has some other models with those options.
  • The extra buttons on a 7861 need handwritten labels beside them.
  • The physical function keys use icons not words (e.g. hold key is a pause symbol), which means no need to change for different languages but some users might not interpret the pictures correctly.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 4000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco IP Phone 7800 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Business Edition 4000

Cisco Business Edition 4000 8.8
Based on 4 answers
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.7
Based on 11 answers
It is a telephone device with easy usability and installation. It's plug and play. It is necessary to connect the network cable to the device to receive the internet signal and then connect another cable from the phone to the PC to provide network to the device. It can be easily moved anywhere and allows you to authenticate multiple users with login credentials.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 4000

Cisco Business Edition 4000 8.7
Based on 6 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
Anonymous | TrustRadius Reviewer

Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series 8.9
Based on 16 answers
Almost every company uses Cisco products and they know for sure that these products contain several things that include:
- the highest quality, which rarely needs support or maintenance
- if support is needed, it is one of the best in its class, in which specialists have extensive experience, as well as deeply knowledgeable about this product.
Ivan Denisenko | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 4000

Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.
Mohammed Ilias SAIM | TrustRadius Reviewer

Cisco IP Phone 7800 Series

8800 series is superior. The 3900 and 6800 does feel as well built as the 780p. The Yealink and Mitel phones build quality doesn't feel as good either.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 4000

  • Optimal solution for small/medium organizations.
  • Lowers cost with reduced IT overheads and cloud management.
  • Rapid deploy model helps for fast setup.
Anonymous | TrustRadius Reviewer

Cisco IP Phone 7800 Series

  • Customers that have bought these have loved them resulting in improved satisfaction with our company.
  • The hardware is reliable; we don't get many faults from our internal users so once configured they need little work.
  • Cisco have their own security team advising of any relevant exploits so you can be confident to deploy these in sensitive areas.
Anonymous | TrustRadius Reviewer

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