11 Ratings
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Score 8.4 out of 100
12 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

In our organization and with our partners, email is the vast majority of our communications for doing business from ordering, quoting, and updates. Having an email security solution from a trusted brand is key. Great solution if you use a lot of email communications. Not as important if your company uses other forms of communications.
Victor Lau | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Cisco Secure Email (formerly Cisco Email Security)
8.4
Anti-malware
Cisco Cloud Email Security
8.5
Cisco Secure Email (formerly Cisco Email Security)
8.1
Cusomizability
Cisco Cloud Email Security
6.8
Cisco Secure Email (formerly Cisco Email Security)
8.2
Data Loss Protection
Cisco Cloud Email Security
6.9
Cisco Secure Email (formerly Cisco Email Security)
8.7
Threat Detection
Cisco Cloud Email Security
8.2
Cisco Secure Email (formerly Cisco Email Security)
8.5
Sandboxing
Cisco Cloud Email Security
8.0
Cisco Secure Email (formerly Cisco Email Security)
8.0
End-to-End Encryption
Cisco Cloud Email Security
7.2
Cisco Secure Email (formerly Cisco Email Security)
8.7
Management Tools
Cisco Cloud Email Security
6.0
Cisco Secure Email (formerly Cisco Email Security)
8.4

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

  • Antispam
  • Phishing protection
  • Email Antivirus
  • DLP
  • Graymail prevention
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

  • Managing multiple Cisco ESA without additional hardware
  • More mail policy template for email security best practice
  • Lowering the price
Budi Ezeddin | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.7
Based on 4 answers
I would overall give this product a 10 out of 10. I don't see many flaws at all and it does what it's meant to do and helps put my clients' minds at ease when sending personal information via email. This software allows you to send secure emails to those intended to receive them. This helps not only myself but also clients feel safe when emailing secure documents that contain personal and financial information.
Robert Marinaro | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.7
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.5
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

Cisco [Email Security] is the most mature for email security solution. They also gave us special discount
Budi Ezeddin | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Cisco Secure Email (formerly Cisco Email Security)

  • Email availability got better.
  • Less SPAM & less false positives.
  • Clean emails from viruses.
  • Lots of phishing attacks were stopped.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Secure Email (formerly Cisco Email Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.2
Cisco Secure Email (formerly Cisco Email Security)
8.3

Likelihood to Renew

Cisco Cloud Email Security
Cisco Secure Email (formerly Cisco Email Security)
8.6

Usability

Cisco Cloud Email Security
9.1
Cisco Secure Email (formerly Cisco Email Security)
8.7

Support Rating

Cisco Cloud Email Security
8.7
Cisco Secure Email (formerly Cisco Email Security)
8.5

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