What users are saying about
17 Ratings
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Score 9.3 out of 100
30 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Cisco Secure Email ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

7.3

Cisco Cloud Email Security

73%
8.5

Cisco Secure Email

85%
Cisco Secure Email ranks higher in 7/7 features

Anti-malware

8.2
82%
3 Ratings
8.5
85%
11 Ratings

Cusomizability

5.6
56%
3 Ratings
8.4
84%
11 Ratings

Data Loss Protection

8.0
80%
3 Ratings
8.5
85%
10 Ratings

Threat Detection

8.2
82%
3 Ratings
8.5
85%
11 Ratings

Sandboxing

6.5
65%
3 Ratings
8.4
84%
11 Ratings

End-to-End Encryption

7.3
73%
3 Ratings
8.6
86%
10 Ratings

Management Tools

7.1
71%
3 Ratings
8.4
84%
11 Ratings

Attribute Ratings

  • Cisco Cloud Email Security is rated higher in 1 area: Usability
  • Cisco Secure Email is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.4

Cisco Cloud Email Security

74%
5 Ratings
8.8

Cisco Secure Email

88%
11 Ratings

Likelihood to Renew

Cisco Cloud Email Security

N/A
0 Ratings
8.7

Cisco Secure Email

87%
2 Ratings

Usability

9.1

Cisco Cloud Email Security

91%
1 Rating
8.7

Cisco Secure Email

87%
4 Ratings

Support Rating

8.3

Cisco Cloud Email Security

83%
3 Ratings
8.6

Cisco Secure Email

86%
5 Ratings

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

Cisco Secure Email

All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Thomas Mamadouh | TrustRadius Reviewer

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

Cisco Secure Email

  • Simple deployment
  • Mature email security solution
  • Integrating on prem and cloud security solution
  • Very update in current security threats
  • Strong support
Budi Ezeddin | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

Cisco Secure Email

  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Secure Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Cisco Secure Email

Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Victor Lau | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Cisco Secure Email

Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Cisco Secure Email

Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Chandan Singh Rathore | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Cisco Secure Email

  • We are able to send emails securely thanks to encryption features.
  • We are able to protect our business email system thanks to threat detection features.
Jacob Henry | TrustRadius Reviewer

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