What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 17 reviews and ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 30 reviews and ratings
Feature Set Ratings
- Cisco Secure Email ranks higher in 1 feature set: Secure Email Gateway
Secure Email Gateway
7.3
Cisco Cloud Email Security
73%
8.5
Cisco Secure Email
85%
Cisco Secure Email ranks higher in 7/7 features
Cisco Secure Email ranks higher in 7/7 features
Anti-malware
8.2
82%
3 Ratings
8.5
85%
11 Ratings
Cusomizability
5.6
56%
3 Ratings
8.4
84%
11 Ratings
Data Loss Protection
8.0
80%
3 Ratings
8.5
85%
10 Ratings
Threat Detection
8.2
82%
3 Ratings
8.5
85%
11 Ratings
Sandboxing
6.5
65%
3 Ratings
8.4
84%
11 Ratings
End-to-End Encryption
7.3
73%
3 Ratings
8.6
86%
10 Ratings
Management Tools
7.1
71%
3 Ratings
8.4
84%
11 Ratings
Attribute Ratings
- Cisco Cloud Email Security is rated higher in 1 area: Usability
- Cisco Secure Email is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.4
Cisco Cloud Email Security
74%
5 Ratings
8.8
Cisco Secure Email
88%
11 Ratings
Likelihood to Renew
Cisco Cloud Email Security
N/A
0 Ratings
8.7
Cisco Secure Email
87%
2 Ratings
Usability
9.1
Cisco Cloud Email Security
91%
1 Rating
8.7
Cisco Secure Email
87%
4 Ratings
Support Rating
8.3
Cisco Cloud Email Security
83%
3 Ratings
8.6
Cisco Secure Email
86%
5 Ratings
Likelihood to Recommend
Cisco Cloud Email Security
We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.

Verified User
Engineer in Information Technology
Telecommunications Company, 501-1000 employeesCisco Secure Email
All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Human Resources Assistant
Them AdvertisingMarketing & Advertising, 51-200 employees
Pros
Cisco Cloud Email Security
- Advanced malware protection.
- Integration with Office365.

Verified User
Engineer in Engineering
Information Services Company, 201-500 employeesCisco Secure Email
- Simple deployment
- Mature email security solution
- Integrating on prem and cloud security solution
- Very update in current security threats
- Strong support
Senior Technical Specialist
Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees
Cons
Cisco Cloud Email Security
- On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
- Emails with large attachment sizes can sometimes slow down the email loading process.

Verified User
Engineer in Information Technology
Marketing and Advertising Company, 11-50 employeesCisco Secure Email
- Email blocking using header-from address.
- Spam reporting to Cisco needs to be improved.
- Clustering: active-active mode would be nice.
- Creating filters from GIU.
- Filters samples or database built-in the box would be super nice.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesPricing Details
Cisco Cloud Email Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Secure Email
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Cloud Email Security
Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.
With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!

Verified User
Engineer in Information Technology
Telecommunications Company, 501-1000 employeesCisco Secure Email
Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Network Architect
BSSTelecommunications, 10,001+ employees
Support Rating
Cisco Cloud Email Security
Cisco Cloud Email Security 8.3
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

Verified User
Engineer in Engineering
Information Services Company, 201-500 employeesCisco Secure Email
Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesAlternatives Considered
Cisco Cloud Email Security
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Cisco Secure Email
Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Senior Technical Consultant
iValue InfoSolutions Pvt. Ltd.Information Technology & Services, 51-200 employees
Return on Investment
Cisco Cloud Email Security
- Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
- Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
- Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Technical Team Lead Network & Security
Missing Piece BVInformation Technology and Services, 11-50 employees
Cisco Secure Email
- We are able to send emails securely thanks to encryption features.
- We are able to protect our business email system thanks to threat detection features.
Company Admin
Instant Waste ManagementRenewables & Environment, 51-200 employees