Cisco Meraki Go vs. Jamf Pro

Single site where wifi and wired connections are needed with on site and remote support needed. Possibly also VPN access. Or as we use it, at home for better management of network, guest access for family, for visitors and also content filtering to keep everyone safe too. They keep adding features so there may be more just added or upcoming I might have missed. It's probably not best for larger multi site businesses but small single or dual site with VPN it works awesomely.

Incentivized

Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.

• Cheap and fast hotspot supporting multiple simultaneous clients.
• Guest control through a Captive portal.
• They work with the 802.11ac Wave 2 protocol.
• They direct the WiFi signal directly to the client that is accessing the internet and increase the quality of the signal.
• Managed in the cloud and accessed via the web

Incentivized

• Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
• Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
• Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.

• One thing I would add is that sometimes the app has downtime or works particularly slowly on the weekends. Why that is, I'm not sure, maybe because I have an older iPhone.

• Training options are terrific, but costly.
• Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
• You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.

It's just as easy to use as Meraki but a perfect fit for home and SMB. It's a no-brainer.

Incentivized

We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.

Incentivized

Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.

It's good, it can be better, but it's good. We had problems with Outlook 365 disconnecting and their support wasn't able to help us. We spent a few hours on the phone and finally, one of our NOC guys decided to change the MTU. I'm sure their support is good, I just think that this time we didn't find the right person.

Incentivized

Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.

They made me more comfortable using the product.

The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.

Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.

Cisco Meraki Go is very fast and offers high productivity than other solutions available in the market. It offers a wide range of features in a very affordable pricing model which is quite a competition for all the alternatives out there. Since we have offices in remote as well, that's why we went with Meraki Go as it can be easily moved from one location to another.

Incentivized

Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS

The ease of deployment can be moved from one site to another easily. There is no need for any source or managing controller and hence it can be easily moved with the same configuration. This type of solution is best for teams who work together and are on the move from one location to another and who rely on high performance and good security for their wifi network.

Incentivized

• Meraki has improved our business and our sales by a lot.
• Customers are always happy to enter our brewery and have a drink, even more, when their internet works to near perfection.
• I even catch myself watching an episode or two on netflix during my lunch break, considering the internet can support my 4k streaming.

• Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
• We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.