Cisco Meraki MX vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MX
Score 8.8 out of 10
N/A
Cisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.
$595
per appliance
PRTG
Score 8.5 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
Cisco Meraki MXPRTG Network Monitor
Editions & Modules
MX64
$595
per appliance
MX67
$695
per appliance
MX68
$995
per appliance
MX84
$1,995
per appliance
MX100
$4,995
per appliance
MX250
$9,995
per appliance
MX450
$19,995
per appliance
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
Cisco Meraki MXPRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MXPRTG Network Monitor
Considered Both Products
Cisco Meraki MX
Chose Cisco Meraki MX
I would prefer both Untangle and Fortinet over Meraki. The only downside of those two products is you need more technical network knowledge to manage the product. Untangle and Fortinet both offer more features and cost less than Meraki MX devices. Untangle has better …
Chose Cisco Meraki MX
The choice to switch from traditional Cisco 800,1800, 1900,2900,3800 and ISR firewalls was driven out of the need to reduce the cost of professional services and advance a large network team to manage and train. There was a lot of resistance on the network team’s part on moving …
PRTG

No answer on this topic

Top Pros
Top Cons
Features
Cisco Meraki MXPRTG Network Monitor
Firewall
Comparison of Firewall features of Product A and Product B
Cisco Meraki MX
7.7
85 Ratings
10% below category average
PRTG Network Monitor
-
Ratings
Identification Technologies8.081 Ratings00 Ratings
Visualization Tools8.482 Ratings00 Ratings
Content Inspection7.381 Ratings00 Ratings
Policy-based Controls7.379 Ratings00 Ratings
Active Directory and LDAP7.071 Ratings00 Ratings
Firewall Management Console7.783 Ratings00 Ratings
Reporting and Logging7.285 Ratings00 Ratings
VPN8.181 Ratings00 Ratings
High Availability8.481 Ratings00 Ratings
Stateful Inspection8.076 Ratings00 Ratings
Proxy Server7.044 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Cisco Meraki MX
-
Ratings
PRTG Network Monitor
7.0
55 Ratings
16% below category average
Automated network device discovery00 Ratings7.449 Ratings
Network monitoring00 Ratings7.654 Ratings
Baseline threshold calculation00 Ratings6.747 Ratings
Alerts00 Ratings7.655 Ratings
Network capacity planning00 Ratings6.639 Ratings
Packet capture analysis00 Ratings5.428 Ratings
Network mapping00 Ratings7.639 Ratings
Customizable reports00 Ratings7.448 Ratings
Wireless infrastructure monitoring00 Ratings7.438 Ratings
Hardware health monitoring00 Ratings6.852 Ratings
Best Alternatives
Cisco Meraki MXPRTG Network Monitor
Small Businesses
pfSense
pfSense
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki MXPRTG Network Monitor
Likelihood to Recommend
8.1
(114 ratings)
8.4
(55 ratings)
Likelihood to Renew
8.2
(5 ratings)
10.0
(2 ratings)
Usability
9.2
(7 ratings)
9.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(15 ratings)
8.5
(17 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.9
(81 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki MXPRTG Network Monitor
Likelihood to Recommend
Cisco
Small office, small business, medium business even larger enterprise can work on Cisco Meraki MX if they can sacrifice some of the functionality that Cisco Meraki MX can not provide. To enhance security, I would advise combining with cloud delivered firewall.
Read full review
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Read full review
Pros
Cisco
  • The management is the best. I'm an old-fashioned networking guy, so I'm used to going to the site itself and connecting. For example, a console cable and start and start configuring. Now since the management is so easy on Meraki I can configure everything from the headquarters from where I sit in Israel and then just go to the site and connect and basically, it's plug and play. After I configure everything from my office in Israel, I can just go to the site for a few hours, and connect everything. Just the magic happens.
Read full review
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
Cons
Cisco
  • Map and floor plan area is clunky.
  • The way you need to segment devices by network causes you to need to go to different dropdowns to see everything at a single site. They have improved this and now allow you to add firewall, switches and wireless to create a single site, but still a bit clunky.
Read full review
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Read full review
Likelihood to Renew
Cisco
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
Read full review
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Usability
Cisco
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Read full review
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
Support Rating
Cisco
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Read full review
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Read full review
Implementation Rating
Cisco
Good product and simple to use.
Read full review
Paessler
No answers on this topic
Alternatives Considered
Cisco
Overall, for a new network admin or a non-IT person, the Cisco Meraki MX is much easier to configure for a single site than the Cisco ASA Firewalls. ASA can be quicker for those with a background in Cisco command line OS.
Read full review
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Read full review
Scalability
Cisco
The Cisco Meraki MX is basically a good product, but not perfect. If you compare the Cisco Meraki MX with a Fortigate or Cisco Firepower, you quickly realize that this system can do less than the reference product. The Cisco Meraki MX can be used in small environments, but in large environments you have to check carefully whether it really makes sense to use it.
Read full review
Paessler
No answers on this topic
Return on Investment
Cisco
  • VPN tunnel between locations has been up 99% of the time in the 7 years that I have used the Cisco Meraki MXs in my current position. That does not include ISP issues because, in my mind, that shouldn't dictate the performance of the Cisco Meraki MXs.
  • Sometimes we get phishing emails with malicious links in them. We are able to block the URLs on our network using the Cisco Meraki MXs, and the appliance configuration sets in less than a minute. Blocking that link for anyone over VPN or on the LAN.
  • The interface is really simple and configuration is a breeze, which makes deploying a new Cisco Meraki MX really fast and easy. Replacing an Cisco Meraki MX is even easier, Just remove the old and add the new and all the configuration stays for the new appliance to use. Saves so much time and money.
  • The biggest thing is we have not had really any issues with any of our Cisco Meraki MXs going down in the past 7 years. The reliability with these devices are amazing.
Read full review
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
ScreenShots