Cisco Meraki MX vs PRTG

• The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
• Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
• Good support options and a healthy knowledge base with well-written guides.

Read full review

• Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
• I really liked how easy it was to add alerts by SMS. So easy to setup.
• I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.

Read full review

• As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
• The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
• Individual client bandwidth usage seems to be inaccurate in the clients window

Read full review

• The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
• The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
• The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.

Read full review

• Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
• Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Read full review

• The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
• The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
• I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.

Read full review