What users are saying about
Cisco Umbrella
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Top Rated
138 Ratings
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Based on 138 reviews and ratings
21 Ratings
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Based on 21 reviews and ratings
Attribute Ratings
- Cisco Umbrella is rated higher in 1 area: Usability
- MikroTik Routers and Switches is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Cisco Umbrella
84%
69 Ratings

9.3
MikroTik Routers and Switches
93%
6 Ratings
Likelihood to Renew
10.0
Cisco Umbrella
100%
3 Ratings

MikroTik Routers and Switches
N/A
0 Ratings
Usability
9.4
Cisco Umbrella
94%
4 Ratings

9.0
MikroTik Routers and Switches
90%
1 Rating
Support Rating
7.3
Cisco Umbrella
73%
67 Ratings

8.5
MikroTik Routers and Switches
85%
3 Ratings
Implementation Rating
9.0
Cisco Umbrella
90%
2 Ratings

MikroTik Routers and Switches
N/A
0 Ratings
Likelihood to Recommend
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
MikroTik Routers and Switches
MikroTik is suited for large companies that require advanced distributions in terms of contracted bandwidth, and in the same way, allows a single device to specify filtering and firewall rules without acquiring an additional device. There is a range for small companies which is more economical and less robust, but in case it's not necessary, such a strict control over the data consumption of the company is not a feasible solution.
Especialista de Desarrollo
ARCA International GroupBanking, 201-500 employees
Pros
Cisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
MikroTik Routers and Switches
- Affordable, it has more features compared to other brand at the same price.
- Widely available, by today it's easy to obtained one, even online retailers sell it.
- Highly customizable, you may write a powerful script to enhance the function.
- Flexible, you can make different configuration approach based on you needs.
Aerospace IT Specialist
CommunicAVIA Pte LtdAirlines/Aviation, 1-10 employees
Cons
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
MikroTik Routers and Switches
- Some of the wiki articles have not been updated or are not accurate enough. We spent a couple of days trying to find an example of implementing a mobile IPSec client solution. But once this has been implemented, it has been solid (always worked). A bigger community would help, and I am finding it hard to find the time to contribute to these articles.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Pricing Details
Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—MikroTik Routers and Switches
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
MikroTik Routers and Switches
No score
No answers yet
No answers on this topic
Usability
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
MikroTik Routers and Switches
MikroTik Routers and Switches 9.0
Based on 1 answer
Almost perfect, despite some issue that need to be addressed by the manufacturer. If this issue has been addressed, a full 10 mark will be given.
Aerospace IT Specialist
CommunicAVIA Pte LtdAirlines/Aviation, 1-10 employees
Support Rating
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesMikroTik Routers and Switches
MikroTik Routers and Switches 8.5
Based on 3 answers
There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.
Gerente
OvnicomTelecommunications, 51-200 employees
Implementation Rating
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
MikroTik Routers and Switches
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
MikroTik Routers and Switches
Cisco Routers are one of the best in the market, however they are also very expensive and not suitable for a small deployment or any deployment which requires just a couple of routers. MikroTik on the other hand are less expensive and provides many features that you require for a small scale deployment. they fit in with the budget and do what you need them to.
Network Administrator
Pak Suzuki Motor CompanyAutomotive, 1001-5000 employees
Return on Investment
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesMikroTik Routers and Switches
- First of all it's cheaper than Cisco routers.
- It has more functionality than Cisco routers that cost 4 times more.
- It has a GUI. But it has CLI too.
Teacher
Zespół Szkół Elektronicznych in BydgoszczPrimary/Secondary Education, 51-200 employees