What users are saying about
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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
21 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Cisco Umbrella is rated higher in 1 area: Usability
  • MikroTik Routers and Switches is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
9.3

MikroTik Routers and Switches

93%
6 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings

MikroTik Routers and Switches

N/A
0 Ratings

Usability

9.4

Cisco Umbrella

94%
4 Ratings
9.0

MikroTik Routers and Switches

90%
1 Rating

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
8.5

MikroTik Routers and Switches

85%
3 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

MikroTik Routers and Switches

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

MikroTik Routers and Switches

MikroTik is suited for large companies that require advanced distributions in terms of contracted bandwidth, and in the same way, allows a single device to specify filtering and firewall rules without acquiring an additional device. There is a range for small companies which is more economical and less robust, but in case it's not necessary, such a strict control over the data consumption of the company is not a feasible solution.
Carlos Alberto Pedron Espinett | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

MikroTik Routers and Switches

  • Affordable, it has more features compared to other brand at the same price.
  • Widely available, by today it's easy to obtained one, even online retailers sell it.
  • Highly customizable, you may write a powerful script to enhance the function.
  • Flexible, you can make different configuration approach based on you needs.
Alex Anwar | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

MikroTik Routers and Switches

  • Some of the wiki articles have not been updated or are not accurate enough. We spent a couple of days trying to find an example of implementing a mobile IPSec client solution. But once this has been implemented, it has been solid (always worked). A bigger community would help, and I am finding it hard to find the time to contribute to these articles.
Adrian Takacs | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

MikroTik Routers and Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

MikroTik Routers and Switches

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

MikroTik Routers and Switches

MikroTik Routers and Switches 9.0
Based on 1 answer
Almost perfect, despite some issue that need to be addressed by the manufacturer. If this issue has been addressed, a full 10 mark will be given.
Alex Anwar | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

MikroTik Routers and Switches

MikroTik Routers and Switches 8.5
Based on 3 answers
There is no SOC, NOC, where you can contact to try to resolve any difficulties. The problems that these devices have are solved largely through the community, with workaround alternatives, or if the support team responds to a request, the response times are too high for the current needs of technological communications.
Tanner Moreno | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

MikroTik Routers and Switches

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

MikroTik Routers and Switches

Cisco Routers are one of the best in the market, however they are also very expensive and not suitable for a small deployment or any deployment which requires just a couple of routers. MikroTik on the other hand are less expensive and provides many features that you require for a small scale deployment. they fit in with the budget and do what you need them to.
Umair Ali Khan | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

MikroTik Routers and Switches

  • First of all it's cheaper than Cisco routers.
  • It has more functionality than Cisco routers that cost 4 times more.
  • It has a GUI. But it has CLI too.
Marcin Chabowski | TrustRadius Reviewer

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