What users are saying about
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Top Rated
268 Ratings
46 Ratings

Webex (formerly Webex Teams)

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Top Rated
268 Ratings
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Score 8 out of 100
46 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

[Webex (formerly Webex Teams)] is really highly recommend to all [types of companies]. It is one of the best [tools] to communicate [with] the client and the business internally. The tool [is] affordable. It is so much easy to use, having 24*7 fully customer support. You also get a lot of [features] to perform while [on a] conferencing call or through the chat box i.e video sharing, gesture, emoji, small files transfer etc.
Anonymous | TrustRadius Reviewer

Quip

I've found Quip to be extremely useful as a collaborative document sharing platform, moreso even than the Google suite, because the user interface is pleasing and intuitive, and it's much easier to organize and find files. If you prefer the File System Hierarchy style organization of Google Docs, Quip might not be for you - but if you're looking for a new take on organization with a more graphic feel to it, I would recommend giving Quip a try.I would say Quip is best suited for documents you're sharing or working on with an internal team, especially something that's for reference or a rough draft, since it's not big on formatting. This definitely isn't a platform for making a polished document to show off to customers, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.7
Quip
7.5
Task Management
Webex (formerly Webex Teams)
7.6
Quip
6.6
Gantt Charts
Webex (formerly Webex Teams)
7.2
Quip
7.7
Scheduling
Webex (formerly Webex Teams)
7.6
Quip
6.5
Workflow Automation
Webex (formerly Webex Teams)
7.1
Quip
5.9
Mobile Access
Webex (formerly Webex Teams)
9.1
Quip
8.3
Search
Webex (formerly Webex Teams)
8.1
Quip
9.1
Visual planning tools
Webex (formerly Webex Teams)
6.9
Quip
8.3

Communication

Webex (formerly Webex Teams)
7.8
Quip
9.0
Chat
Webex (formerly Webex Teams)
9.1
Quip
8.1
Notifications
Webex (formerly Webex Teams)
9.2
Quip
8.7
Discussions
Webex (formerly Webex Teams)
8.8
Quip
8.9
Surveys
Webex (formerly Webex Teams)
7.6
Quip
8.7
Internal knowledgebase
Webex (formerly Webex Teams)
7.5
Quip
7.8
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.1
Quip
10.0
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
Quip
9.8
Integrates with Outlook
Webex (formerly Webex Teams)
8.3
Quip
10.0

File Sharing & Management

Webex (formerly Webex Teams)
7.9
Quip
8.8
Versioning
Webex (formerly Webex Teams)
7.5
Quip
8.7
Video files
Webex (formerly Webex Teams)
8.6
Quip
8.1
Audio files
Webex (formerly Webex Teams)
8.9
Quip
7.8
Document collaboration
Webex (formerly Webex Teams)
7.2
Quip
9.6
Access control
Webex (formerly Webex Teams)
7.7
Quip
8.9
Advanced security features
Webex (formerly Webex Teams)
8.2
Quip
8.9
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
Quip
9.1
Device sync
Webex (formerly Webex Teams)
8.7
Quip
9.0

Pros

Webex (formerly Webex Teams)

  • Instant messaging/chat feature is easy to use for DM's and group "spaces."
  • Connecting my work phone line to my laptop using the application is a game changer!
  • Being able to also access any other employee in our organization is also great.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Quip

  • Search. Quip has a great search feature. Without it, it would not be the time-saving tool that it is. Why? Because Quip (the way we use it) houses a LOT of information. When I'm looking for a document, I can do a quick search without having to remember what path of folders I put the document in.
  • Client Sharing. I have a particular client whose sales I track every morning from their website. I update this document, which has formulas in it, to calculate all the necessary information that we need and the client is able to access it any time they want to see the numbers which saves the client an immense amount of time.
  • Privacy. My boss particularly likes this area as a small company with no HR department. He can keep employee files so that only he can view them without the risk of other people being able to see them.
Anonymous | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • We think that the fact that the trial period for WebEx is so short is a huge drawback: while most collaborative services allow up to a full month to get used to the platform and decide whether to use it after the trial period is over, Cisco WebEx only offers a couple of weeks.
  • Occasionally there are severe problems synchronizing the platform's audio with video operations. This is usually due to the quality of our internet connection, but can occur arbitrarily if documents are being uploaded to the platform during the execution of a video call session. Eventually this problem fixes itself, but it is usually annoying if you are in a group session.
  • The performance of its integrations with Webex AIM pro is not adequate, especially because when playing audio from AIM pro there are usually problems with the quality of this, and sometimes when playing these audio files the WebEx platform can freeze or close. It seems that the cause of this may be the use of an incompatible audio format, which shows a limitation in the platform.
Gregory Thomas | TrustRadius Reviewer

Quip

  • Quip office documents are not as full featured as Microsoft Office documents you may be used to. Mind you, there are thousands of features in MS Office documents. But even some of the more basic features are not available. I have many problems with formatting. The worst problem is when a document starts in something else like Microsoft Office and then you try to copy it to Quip. You usually end up having to re-write it if it was complicated.
  • Quip documents will feel slow compared to locally based documents. The performance is similar to what I have seen with O365 documents editing online and only a little slower than Google docs (Google docs do this surprisingly well). But if you are used to working fast in a document you will be challenged by the response time. The problem seems worse with more than 1 person in the document and especially if the document gets large.
  • It would be nice to see Quip embrace Google apps or O365 more. Many companies and users have one or more so would be nice to move between and not lose so much. These are competitors and I know why that would not be a priority but it does mean sometimes I may not put something in Quip.
William Beasley | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.1
Based on 61 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

Quip

Quip 10.0
Based on 1 answer
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
Judy Hellen | TrustRadius Reviewer

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.3
Based on 107 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

Quip

Quip 8.9
Based on 6 answers
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
Anonymous | TrustRadius Reviewer

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.5
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

Quip

OneNote is a great product for collaboration and note taking, but we found it fell short compared to Quip in more formal document creation across teams. It also regularly had trouble bringing in outside members who did not have an institutional Microsoft account. Occasionally, we also had sync problems. Quip's simplicity and ability to provide better layers of security and collaboration overcame this key problem.
Anonymous | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Quip

No score
No answers yet
No answers on this topic

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

Quip

  • Since getting Quip, we've been able to move projects forward at a faster speed. There is more accountability among our team.
  • I was not the purchaser of the tool so I am unsure of its ROI.
  • Overall business objectives are being met with Quip and we see a good reduction in project lifecycle time.
Long Dai | TrustRadius Reviewer

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

Quip

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quip Editions & Modules

Edition
Basic$0
Team$102
Business$123
Enterprise$253
  1. per month (10 seats included)
  2. per user per month
Additional Pricing Details
All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.3
Quip
8.1

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
Quip

Usability

Webex (formerly Webex Teams)
9.1
Quip
10.0

Reliability and Availability

Webex (formerly Webex Teams)
10.0
Quip

Performance

Webex (formerly Webex Teams)
9.0
Quip

Support Rating

Webex (formerly Webex Teams)
8.3
Quip
8.9

In-Person Training

Webex (formerly Webex Teams)
9.0
Quip

Online Training

Webex (formerly Webex Teams)
8.0
Quip

Implementation Rating

Webex (formerly Webex Teams)
8.5
Quip

Scalability

Webex (formerly Webex Teams)
10.0
Quip

Add comparison