What users are saying about
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 66 reviews and ratings
687 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 687 reviews and ratings
Feature Set Ratings
BI Standard Reporting
Clari
Feature Set Not Supported
N/A
7.7
Tableau CRM
77%
Tableau CRM ranks higher in 3/3 features
Tableau CRM ranks higher in 3/3 features
Pixel Perfect reports
N/A
0 Ratings
8.1
81%
40 Ratings
Customizable dashboards
N/A
0 Ratings
7.0
70%
47 Ratings
Report Formatting Templates
N/A
0 Ratings
8.1
81%
45 Ratings
Ad-hoc Reporting
Clari
Feature Set Not Supported
N/A
7.3
Tableau CRM
73%
Tableau CRM ranks higher in 4/4 features
Tableau CRM ranks higher in 4/4 features
Drill-down analysis
N/A
0 Ratings
7.2
72%
47 Ratings
Formatting capabilities
N/A
0 Ratings
7.8
78%
47 Ratings
Integration with R or other statistical packages
N/A
0 Ratings
6.2
62%
36 Ratings
Report sharing and collaboration
N/A
0 Ratings
8.2
82%
45 Ratings
Report Output and Scheduling
Clari
Feature Set Not Supported
N/A
7.8
Tableau CRM
78%
Tableau CRM ranks higher in 5/5 features
Tableau CRM ranks higher in 5/5 features
Publish to Web
N/A
0 Ratings
8.5
85%
36 Ratings
Publish to PDF
N/A
0 Ratings
8.0
80%
43 Ratings
Report Versioning
N/A
0 Ratings
7.9
79%
42 Ratings
Report Delivery Scheduling
N/A
0 Ratings
7.3
73%
39 Ratings
Delivery to Remote Servers
N/A
0 Ratings
7.0
70%
33 Ratings
Data Discovery and Visualization
Clari
Feature Set Not Supported
N/A
7.6
Tableau CRM
76%
Tableau CRM ranks higher in 3/3 features
Tableau CRM ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
N/A
0 Ratings
7.7
77%
41 Ratings
Location Analytics / Geographic Visualization
N/A
0 Ratings
7.7
77%
39 Ratings
Predictive Analytics
N/A
0 Ratings
7.4
74%
41 Ratings
Access Control and Security
Clari
Feature Set Not Supported
N/A
8.0
Tableau CRM
80%
Tableau CRM ranks higher in 4/4 features
Tableau CRM ranks higher in 4/4 features
Multi-User Support (named login)
N/A
0 Ratings
8.3
83%
45 Ratings
Role-Based Security Model
N/A
0 Ratings
8.0
80%
45 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
N/A
0 Ratings
7.3
73%
41 Ratings
Single Sign-On (SSO)
N/A
0 Ratings
8.5
85%
40 Ratings
Mobile Capabilities
Clari
Feature Set Not Supported
N/A
6.4
Tableau CRM
64%
Tableau CRM ranks higher in 3/3 features
Tableau CRM ranks higher in 3/3 features
Responsive Design for Web Access
N/A
0 Ratings
7.5
75%
42 Ratings
Mobile Application
N/A
0 Ratings
5.6
56%
66 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
N/A
0 Ratings
6.9
69%
38 Ratings
Application Program Interfaces (APIs) / Embedding
Clari
Feature Set Not Supported
N/A
6.3
Tableau CRM
63%
Tableau CRM ranks higher in 6/6 features
Tableau CRM ranks higher in 6/6 features
REST API
N/A
0 Ratings
6.5
65%
30 Ratings
Javascript API
N/A
0 Ratings
6.1
61%
28 Ratings
iFrames
N/A
0 Ratings
5.7
57%
24 Ratings
Java API
N/A
0 Ratings
6.1
61%
27 Ratings
Themeable User Interface (UI)
N/A
0 Ratings
7.5
75%
27 Ratings
Customizable Platform (Open Source)
N/A
0 Ratings
5.6
56%
26 Ratings
Attribute Ratings
- Clari is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.5
Clari
85%
17 Ratings
7.2
Tableau CRM
72%
48 Ratings
Usability
9.3
Clari
93%
4 Ratings
7.4
Tableau CRM
74%
7 Ratings
Support Rating
9.0
Clari
90%
5 Ratings
7.7
Tableau CRM
77%
7 Ratings
Implementation Rating
Clari
N/A
0 Ratings
6.0
Tableau CRM
60%
2 Ratings
Likelihood to Recommend
Clari
Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
Territory Account Manager
InfobloxComputer & Network Security, 1001-5000 employees
Tableau CRM
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.

Verified User
Analyst in Professional Services
Financial Services Company, 10,001+ employeesPros
Clari
- Allows for more efficient funnel management - quick ability to update sales funnels in real time.
- Provides transparency for leadership to see what is happening with the deals in real time.
- Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.

Verified User
Analyst in Sales
Internet Company, 1001-5000 employeesTableau CRM
- Interactive Dashboards, it [consists] of wide variety of charts
- Data from different sources can be easily integrated with it
- Security, it provides easy way to secure and share the information with the users
- Support actions like opening hyperlink etc
- Almost everything can be done from configuration
- Data can easily be managed from dataflow.
Consultant
AtriumComputer Software, 51-200 employees
Cons
Clari
- I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
- Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have

Verified User
Account Manager in Sales
Computer Software Company, 1001-5000 employeesTableau CRM
- Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
- Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
- Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
- More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Verified User
Manager in Information Technology
Higher Education Company, 1001-5000 employeesPricing Details
Clari
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Tableau CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$125 per month
Usability
Clari
Clari 9.3
Based on 4 answers
it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master.I would say it has a strong usability score for all level of users
Account Manager
Zoom Video CommunicationsInformation Technology & Services, 1001-5000 employees
Tableau CRM
Tableau CRM 7.4
Based on 7 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
DiageoRetail, 10,001+ employees
Support Rating
Clari
Clari 9.0
Based on 5 answers
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
Director of analytics
QualtricsInternet, 1001-5000 employees
Tableau CRM
Tableau CRM 7.7
Based on 7 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.

Verified User
Analyst in Marketing
Food & Beverages Company, 10,001+ employeesImplementation Rating
Clari
No score
No answers yet
No answers on this topic
Tableau CRM
Tableau CRM 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Verified User
Director in Sales
Higher Education Company, 201-500 employeesAlternatives Considered
Clari
Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.

Verified User
Employee in Sales
Computer Software Company, 5001-10,000 employeesTableau CRM
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Director of Marketing
Abacus Life Settlements, LLCFinancial Services, 11-50 employees
Return on Investment
Clari
- Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
- With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses

Verified User
C-Level Executive in Professional Services
Computer Software Company, 11-50 employeesTableau CRM
- Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
- Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
- Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.

Verified User
Analyst in Marketing
Food & Beverages Company, 10,001+ employees