What users are saying about
66 Ratings
687 Ratings
66 Ratings
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Score 8.3 out of 100
687 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    BI Standard Reporting

    Clari

    Feature Set Not Supported
    N/A
    7.7

    Tableau CRM

    77%
    Tableau CRM ranks higher in 3/3 features

    Pixel Perfect reports

    N/A
    0 Ratings
    8.1
    81%
    40 Ratings

    Customizable dashboards

    N/A
    0 Ratings
    7.0
    70%
    47 Ratings

    Report Formatting Templates

    N/A
    0 Ratings
    8.1
    81%
    45 Ratings

    Ad-hoc Reporting

    Clari

    Feature Set Not Supported
    N/A
    7.3

    Tableau CRM

    73%
    Tableau CRM ranks higher in 4/4 features

    Drill-down analysis

    N/A
    0 Ratings
    7.2
    72%
    47 Ratings

    Formatting capabilities

    N/A
    0 Ratings
    7.8
    78%
    47 Ratings

    Integration with R or other statistical packages

    N/A
    0 Ratings
    6.2
    62%
    36 Ratings

    Report sharing and collaboration

    N/A
    0 Ratings
    8.2
    82%
    45 Ratings

    Report Output and Scheduling

    Clari

    Feature Set Not Supported
    N/A
    7.8

    Tableau CRM

    78%
    Tableau CRM ranks higher in 5/5 features

    Publish to Web

    N/A
    0 Ratings
    8.5
    85%
    36 Ratings

    Publish to PDF

    N/A
    0 Ratings
    8.0
    80%
    43 Ratings

    Report Versioning

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Report Delivery Scheduling

    N/A
    0 Ratings
    7.3
    73%
    39 Ratings

    Delivery to Remote Servers

    N/A
    0 Ratings
    7.0
    70%
    33 Ratings

    Data Discovery and Visualization

    Clari

    Feature Set Not Supported
    N/A
    7.6

    Tableau CRM

    76%
    Tableau CRM ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    N/A
    0 Ratings
    7.7
    77%
    41 Ratings

    Location Analytics / Geographic Visualization

    N/A
    0 Ratings
    7.7
    77%
    39 Ratings

    Predictive Analytics

    N/A
    0 Ratings
    7.4
    74%
    41 Ratings

    Access Control and Security

    Clari

    Feature Set Not Supported
    N/A
    8.0

    Tableau CRM

    80%
    Tableau CRM ranks higher in 4/4 features

    Multi-User Support (named login)

    N/A
    0 Ratings
    8.3
    83%
    45 Ratings

    Role-Based Security Model

    N/A
    0 Ratings
    8.0
    80%
    45 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    N/A
    0 Ratings
    7.3
    73%
    41 Ratings

    Single Sign-On (SSO)

    N/A
    0 Ratings
    8.5
    85%
    40 Ratings

    Mobile Capabilities

    Clari

    Feature Set Not Supported
    N/A
    6.4

    Tableau CRM

    64%
    Tableau CRM ranks higher in 3/3 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    7.5
    75%
    42 Ratings

    Mobile Application

    N/A
    0 Ratings
    5.6
    56%
    66 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    6.9
    69%
    38 Ratings

    Application Program Interfaces (APIs) / Embedding

    Clari

    Feature Set Not Supported
    N/A
    6.3

    Tableau CRM

    63%
    Tableau CRM ranks higher in 6/6 features

    REST API

    N/A
    0 Ratings
    6.5
    65%
    30 Ratings

    Javascript API

    N/A
    0 Ratings
    6.1
    61%
    28 Ratings

    iFrames

    N/A
    0 Ratings
    5.7
    57%
    24 Ratings

    Java API

    N/A
    0 Ratings
    6.1
    61%
    27 Ratings

    Themeable User Interface (UI)

    N/A
    0 Ratings
    7.5
    75%
    27 Ratings

    Customizable Platform (Open Source)

    N/A
    0 Ratings
    5.6
    56%
    26 Ratings

    Attribute Ratings

    • Clari is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.5

    Clari

    85%
    17 Ratings
    7.2

    Tableau CRM

    72%
    48 Ratings

    Usability

    9.3

    Clari

    93%
    4 Ratings
    7.4

    Tableau CRM

    74%
    7 Ratings

    Support Rating

    9.0

    Clari

    90%
    5 Ratings
    7.7

    Tableau CRM

    77%
    7 Ratings

    Implementation Rating

    Clari

    N/A
    0 Ratings
    6.0

    Tableau CRM

    60%
    2 Ratings

    Likelihood to Recommend

    Clari

    Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
    Ahmed Farid | TrustRadius Reviewer

    Tableau CRM

    If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
    Anonymous | TrustRadius Reviewer

    Pros

    Clari

    • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
    • Provides transparency for leadership to see what is happening with the deals in real time.
    • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
    Anonymous | TrustRadius Reviewer

    Tableau CRM

    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Shefali Sethia | TrustRadius Reviewer

    Cons

    Clari

    • I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
    • Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have
    Anonymous | TrustRadius Reviewer

    Tableau CRM

    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Clari

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Tableau CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $125 per month

    Usability

    Clari

    Clari 9.3
    Based on 4 answers
    it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master.I would say it has a strong usability score for all level of users
    Daniel Haber | TrustRadius Reviewer

    Tableau CRM

    Tableau CRM 7.4
    Based on 7 answers
    Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
    Tony Phan | TrustRadius Reviewer

    Support Rating

    Clari

    Clari 9.0
    Based on 5 answers
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Luke Ferrel | TrustRadius Reviewer

    Tableau CRM

    Tableau CRM 7.7
    Based on 7 answers
    I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Clari

    No score
    No answers yet
    No answers on this topic

    Tableau CRM

    Tableau CRM 6.0
    Based on 2 answers
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Clari

    Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
    Anonymous | TrustRadius Reviewer

    Tableau CRM

    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Jeffrey Smith | TrustRadius Reviewer

    Return on Investment

    Clari

    • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
    • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
    Anonymous | TrustRadius Reviewer

    Tableau CRM

    • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
    • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
    • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
    Anonymous | TrustRadius Reviewer

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