What users are saying about
69 Ratings
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Top Rated
362 Ratings
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Spiff

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Top Rated
362 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

    Sales ICM

    Clari

    Feature Set Not Supported
    N/A
    8.5

    Spiff

    85%
    Spiff ranks higher in 8/8 features

    Sales compensation plan creation

    N/A
    0 Ratings
    8.4
    84%
    123 Ratings

    Complex sales crediting

    N/A
    0 Ratings
    8.5
    85%
    113 Ratings

    Sales compensation process automation

    N/A
    0 Ratings
    8.8
    88%
    144 Ratings

    Incentive auditing/regulation compliance

    N/A
    0 Ratings
    8.9
    89%
    92 Ratings

    Sales compensation dashboards & forecasting

    N/A
    0 Ratings
    8.7
    87%
    141 Ratings

    Incentive modeling

    N/A
    0 Ratings
    8.2
    82%
    102 Ratings

    Agile incentive strategy

    N/A
    0 Ratings
    8.6
    86%
    86 Ratings

    ICM mobile visibility

    N/A
    0 Ratings
    8.1
    81%
    78 Ratings

    Attribute Ratings

    • Clari is rated higher in 1 area: Support Rating
    • Spiff is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.5

    Clari

    85%
    17 Ratings
    9.1

    Spiff

    91%
    177 Ratings

    Likelihood to Renew

    Clari

    N/A
    0 Ratings
    8.5

    Spiff

    85%
    8 Ratings

    Usability

    9.3

    Clari

    93%
    4 Ratings
    9.5

    Spiff

    95%
    166 Ratings

    Availability

    Clari

    N/A
    0 Ratings
    8.8

    Spiff

    88%
    3 Ratings

    Performance

    Clari

    N/A
    0 Ratings
    8.8

    Spiff

    88%
    3 Ratings

    Support Rating

    9.0

    Clari

    90%
    5 Ratings
    7.2

    Spiff

    72%
    5 Ratings

    Online Training

    Clari

    N/A
    0 Ratings
    9.5

    Spiff

    95%
    2 Ratings

    Implementation Rating

    Clari

    N/A
    0 Ratings
    7.0

    Spiff

    70%
    4 Ratings

    Configurability

    Clari

    N/A
    0 Ratings
    9.1

    Spiff

    91%
    1 Rating

    Ease of integration

    Clari

    N/A
    0 Ratings
    9.1

    Spiff

    91%
    1 Rating

    Product Scalability

    Clari

    N/A
    0 Ratings
    8.2

    Spiff

    82%
    3 Ratings

    Vendor post-sale

    Clari

    N/A
    0 Ratings
    9.1

    Spiff

    91%
    1 Rating

    Vendor pre-sale

    Clari

    N/A
    0 Ratings
    9.1

    Spiff

    91%
    1 Rating

    Likelihood to Recommend

    Clari

    Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
    Read full review

    Spiff

    Spiff is great if you are using Salesforce as your CRM and keep your deal data in SFDC clean. I'm not as familiar with their other CRM integrations or manual upload features. It is also best suited for teams of at least 10 - less than that and the price might not be worth it. But if you are trying to manage commissions for 10 or more reps, or plan to grow the sales team in the near future, you need a commissions tool and Spiff is a great option.
    Read full review

    Pros

    Clari

    • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
    • Provides transparency for leadership to see what is happening with the deals in real time.
    • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
    Read full review

    Spiff

    • Great UI that can easily break down each account and all adjustments as well as base calculations at any level.
    • Amazing support team with almost real time support via Slack and email.
    • Listens and implements product feedback quickly. Some features I have asked for are delivered within a quarter.
    Read full review

    Cons

    Clari

    • I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
    • Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have
    Read full review

    Spiff

    • Some formulas and coding are not that intuitive.
    • Sometimes Spiff is too transparent with the information that is shared on the reps' plans from a front-end perspective.
    • There are many workarounds that we code (specifically with statement cards on the front-end) that take more time.
    Read full review

    Pricing Details

    Clari

    Starting Price

    Editions & Modules

    Clari editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Spiff

      Starting Price

      Editions & Modules

      Spiff editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Get Pricing

        Likelihood to Renew

        Clari

        No answers on this topic

        Spiff

        I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
        Read full review

        Usability

        Clari

        it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master. I would say it has a strong usability score for all level of users
        Read full review

        Spiff

        Overall the tool is user-friendly and intuitive. The articles in Spiff University have been helpful in walking me thru questions and figuring out issues I run across when playing with rules and calculations. I've found 30-minute demos for our end-users are more than adequate as they are able to maneuver around on their own very easily. Formula reading/writing in Spiff is also similar to Excel/R so one can quickly adapt.
        Read full review

        Reliability and Availability

        Clari

        No answers on this topic

        Spiff

        In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
        Read full review

        Performance

        Clari

        No answers on this topic

        Spiff

        Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
        Read full review

        Support Rating

        Clari

        Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
        Read full review

        Spiff

        I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
        Read full review

        Online Training

        Clari

        No answers on this topic

        Spiff

        The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
        Read full review

        Implementation Rating

        Clari

        No answers on this topic

        Spiff

        I wasnt invovled but I heard it went smoothly!
        Read full review

        Alternatives Considered

        Clari

        Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
        Read full review

        Spiff

        Spiff does not really integrate with ADP and I really wish it would. I think there is a lot of potential there and it could help solve any discrepancies with my check. Also having someone to go to, i.e. with ADP I can go to HR, but Can I also do that for Spiff? Or is there a Spiff rep that supports Sysdig?
        Read full review

        Scalability

        Clari

        No answers on this topic

        Spiff

        We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
        Read full review

        Return on Investment

        Clari

        • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
        • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
        Read full review

        Spiff

        • For me as an end user - I notice that my commission scheme is going down.
        • As an end-user - this will allow me to communicate with the management to discuss my compensation plan.
        • It increase the transparency within the company and allow to manage my time more.
        Read full review

        Screenshots

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