What users are saying about
42 Ratings
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84 Ratings
42 Ratings
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Score 8.3 out of 100

Spiff

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84 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Clari

drilling into deep detail on an opportunity is not appropriate for Clari. More aggregated reviews of pipeline is the best scenario for Clari.Also using Clari to see how teams and individuals are doing is helpful. Using clari to determine the health of pipeline and health of certain opportunities is also a great use of the tool itself.
Daniel Haber | TrustRadius Reviewer

Spiff

Spiff has removed the manual processes we had in place to receive our commission reports and details. It's made it easier to plan my budgeting because I know exactly what my compensation will look like and I see real time updates to this data and how it affects me, how it has affected me and how it will affect me based on trends. Really excited our company moved forward with Spiff as it has saved everyone time and removed a lot of friction.
Maria Llivicura | TrustRadius Reviewer

Feature Rating Comparison

Sales ICM

Clari
Spiff
8.4
Sales compensation plan creation
Clari
Spiff
8.0
Complex sales crediting
Clari
Spiff
8.0
Sales compensation process automation
Clari
Spiff
8.6
Incentive auditing/regulation compliance
Clari
Spiff
8.8
Sales compensation dashboards & forecasting
Clari
Spiff
8.4
Incentive modeling
Clari
Spiff
7.9
Agile incentive strategy
Clari
Spiff
9.0
ICM mobile visibility
Clari
Spiff
8.6

Pros

Clari

  • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
  • Provides transparency for leadership to see what is happening with the deals in real time.
  • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
Anonymous | TrustRadius Reviewer

Spiff

  • Spiff makes seeing commission payment projections easy
  • Helps organize and keep track of your commission goals
  • No more wondering about when and if I'm getting paid since Spiff makes it quick and easy to see what the status of my transactions are
Anonymous | TrustRadius Reviewer

Cons

Clari

  • Limited functionality. Really the only use case for me is forecasting and deal reviews.
  • Allow all managers to edit reps stages and numbers with a notification.
  • Does not require manual commit numbers to be confirmed. Should auto-commit the previous week's number if no change is needed.
Aaron J. McReynolds | TrustRadius Reviewer

Spiff

  • Some formulas and coding are not that intuitive
  • Sometimes Spiff is too transparent with the information that is shared on the reps' plans from a front-end perspective
  • There are many workarounds that we code (specifically with statement cards on the front-end) that take more time
Lawrence Wang | TrustRadius Reviewer

Usability

Clari

Clari 9.0
Based on 1 answer
it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master.I would say it has a strong usability score for all level of users
Daniel Haber | TrustRadius Reviewer

Spiff

Spiff 8.5
Based on 37 answers
There are certainly tech options out there that take a huge learning curve to adapt to, but Spiff was easy and intuitive to hop into right off the bat. Using the app is easy and on the laptop, either option is simple enough to navigate and find the information I look for.
Anonymous | TrustRadius Reviewer

Support Rating

Clari

Clari 8.0
Based on 2 answers
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
Luke Ferrel | TrustRadius Reviewer

Spiff

No score
No answers yet
No answers on this topic

Online Training

Clari

No score
No answers yet
No answers on this topic

Spiff

Spiff 10.0
Based on 1 answer
The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clari

Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
Anonymous | TrustRadius Reviewer

Spiff

Spiff has a cleaner, more streamlined platform with easier usability. At the end of the day, Sales just wants to know what revenue is being recognized and what is being paid to them. If there's a discrepancy, Sales wants a quick, painless way to see what deals/programs are being recognized at what rate. The functionality it sounds like is available but that my org is not using for Sales is the ability to respond/make changes within the platform. Our Sales really only gets a "read-only" view.
Brian Lubocki | TrustRadius Reviewer

Return on Investment

Clari

  • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
  • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
Anonymous | TrustRadius Reviewer

Spiff

  • Morale boosts where people now feel good knowing where they are live time.
  • We have had only positive feedback on how it has changed how people approach their sales weekly and daily.
  • The transparency has led to greater customer satisfaction within the company in recent reviews as well as a significant reduction in complaints regarding commissions and also people leaving the company due to dissatisfaction with commissions.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Clari

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spiff

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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