Chose Intercom
CleverTap vs. Intercom
CleverTap vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CleverTap | Mid-Size Companies (51-1,000 employees) | CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies that are designed to drive growth. The vendor’s value proposition is that thousands of brands continue to build valuable relationships with their customers using CleverTap’s Intelligent Mobile Marketing Platform, which provides actionable, real-time insights for building amazing customer experiences. According to the vendor, key features and… | N/A | |
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat |
CleverTap | Intercom | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
CleverTap | Intercom | |
---|---|---|
Considered Both Products | CleverTap No answer on this topic | Intercom |
Top Pros |
| |
Top Cons |
|
|
CleverTap | Intercom | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
CleverTap | Intercom | |
---|---|---|
Small Businesses | OneSignal Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Flurry Analytics Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Flurry Analytics Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CleverTap | Intercom | |
---|---|---|
Likelihood to Recommend | 7.7 (9 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
CleverTap | Intercom | |
---|---|---|
Likelihood to Recommend | CleverTap | Intercom |
Pros | CleverTap | Intercom |
Cons | CleverTap | Intercom |
Likelihood to Renew | CleverTap No answers on this topic | Intercom |
Usability | CleverTap No answers on this topic | Intercom |
Reliability and Availability | CleverTap No answers on this topic | Intercom |
Performance | CleverTap No answers on this topic | Intercom |
Support Rating | CleverTap | Intercom |
Online Training | CleverTap No answers on this topic | Intercom |
Implementation Rating | CleverTap No answers on this topic | Intercom |
Alternatives Considered | CleverTap | Intercom |
Return on Investment | CleverTap | Intercom |
ScreenShots | CleverTap Screenshots | Intercom Screenshots |