What users are saying about
31 Ratings
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Based on 31 reviews and ratings
Salesforce Mobile
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74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 74 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.3
Close
83%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 8/8 features
Close ranks higher in 8/8 features
Customer data management / contact management

7.2
72%
6 Ratings
N/A
0 Ratings
Workflow management

7.8
78%
6 Ratings
N/A
0 Ratings
Territory management

8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management

7.9
79%
5 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
6 Ratings
N/A
0 Ratings
Contract management

10.0
100%
1 Rating
N/A
0 Ratings
Interaction tracking

6.6
66%
6 Ratings
N/A
0 Ratings
Channel / partner relationship management

9.7
97%
3 Ratings
N/A
0 Ratings
Customer Service & Support

9.2
Close
92%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Case management

8.0
80%
3 Ratings
N/A
0 Ratings
Call center management

9.7
97%
3 Ratings
N/A
0 Ratings
Help desk management

10.0
100%
2 Ratings
N/A
0 Ratings
Marketing Automation

8.6
Close
86%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Lead management

7.2
72%
4 Ratings
N/A
0 Ratings
Email marketing

10.0
100%
3 Ratings
N/A
0 Ratings
CRM Project Management

7.0
Close
70%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Task management

5.1
51%
3 Ratings
N/A
0 Ratings
Billing and invoicing management

10.0
100%
1 Rating
N/A
0 Ratings
Reporting

5.8
58%
3 Ratings
N/A
0 Ratings
CRM Reporting & Analytics

9.3
Close
93%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Forecasting

10.0
100%
1 Rating
N/A
0 Ratings
Pipeline visualization

8.0
80%
4 Ratings
N/A
0 Ratings
Customizable reports

10.0
100%
2 Ratings
N/A
0 Ratings
Customization

7.6
Close
76%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 4/4 features
Close ranks higher in 4/4 features
Custom fields

7.3
73%
6 Ratings
N/A
0 Ratings
Custom objects

10.0
100%
2 Ratings
N/A
0 Ratings
Scripting environment

8.0
80%
3 Ratings
N/A
0 Ratings
API for custom integration

5.2
52%
5 Ratings
N/A
0 Ratings
Security

7.9
Close
79%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Single sign-on capability

8.0
80%
3 Ratings
N/A
0 Ratings
Role-based user permissions

7.7
77%
4 Ratings
N/A
0 Ratings
Social CRM

10.0
Close
100%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Social data

10.0
100%
1 Rating
N/A
0 Ratings
Social engagement

10.0
100%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Close
70%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Marketing automation

7.0
70%
2 Ratings
N/A
0 Ratings
Platform

10.0
Close
100%
Salesforce Mobile
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Mobile access

10.0
100%
1 Rating
N/A
0 Ratings
Attribute Ratings
- Close is rated higher in 1 area: Likelihood to Recommend
- Salesforce Mobile (formerly Salesforce1 Mobile App) is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

8.8
Close
88%
6 Ratings
8.7
Salesforce Mobile
87%
26 Ratings
Likelihood to Renew

Close
N/A
0 Ratings
10.0
Salesforce Mobile
100%
1 Rating
Usability

7.0
Close
70%
1 Rating
9.7
Salesforce Mobile
97%
2 Ratings
Support Rating

7.0
Close
70%
1 Rating
9.3
Salesforce Mobile
93%
3 Ratings
Implementation Rating

Close
N/A
0 Ratings
10.0
Salesforce Mobile
100%
1 Rating
Likelihood to Recommend
Close
Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Salesforce Mobile
Being out from the office, [Salesforce Mobile (formerly Salesforce1 Mobile App)] is a supporting tool to bring all the information with you without having the need of bringing the laptop. As I said before, I am a sales manager and it is much more comfortable for me to use the mobile app instead of bringing a bag or something similar only for the laptop.However, it wouldn't make any sense to use it in the office as you can enter into Salesforce from your computer and have a better experience with the SF product as it is much more comfortable to use. At the end it has a much larger screen than a phone or a tablet and it has many more possibilities as a whole
Sales Manager
UberConsumer Services, 5001-10,000 employees
Pros
Close
- You can search for prospects by your activity & notes.
- It helps automate the follow up process.
- It ties cold emailing into a powerful CRM all in one portal.
VP of Marketing & International Business Development
ePaymintsFinancial Services, 1-10 employees
Salesforce Mobile
- The ability to construct lead list for various marketing channels and have our staff prioritize calls. It's simple to use, just has to be set up once, and it's safe.
- The most important aspect of this app is that all of its features are incredible, especially the reporting capabilities and the ability to quickly input customer information.
- The app allows sales reps to focus on opportunities while on the field. The app has a feature that allows you to set up quick action for a variety of tasks.

Verified User
Representative in Sales
Food & Beverages Company, 1001-5000 employeesCons
Close
- Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
Salesforce Mobile
- Just like Salesforce, there's a lot you can do with the app. It can feel overwhelming if you don't know what you're looking for.
- This isn't necessarily a fault, but when you use Salesforce on a computer most of the time, when going to Mobile you do have to make an adjustment and be prepared for a different layout and navigation.

Verified User
Manager in Product Management
Publishing Company, 11-50 employeesPricing Details
Close
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$29 per user, monthly
Close Editions & Modules
Edition
Starter | $291 |
---|---|
Basic | $691 |
Professional | $991 |
Business | $1491 |
- per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.Salesforce Mobile
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Salesforce Mobile Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Close
No score
No answers yet
No answers on this topic
Salesforce Mobile
Salesforce Mobile 10.0
Based on 1 answer
We have to have it !! We love the product and most of us use it everyday - many times daily !!
Director of Sales Operations
ExterroInformation Technology & Services, 501-1000 employees
Usability
Close
Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesSalesforce Mobile
Salesforce Mobile 9.7
Based on 2 answers
Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.

Verified User
Employee in Professional Services
Information Technology and Services Company, 501-1000 employeesSupport Rating
Close
Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesSalesforce Mobile
Salesforce Mobile 9.3
Based on 3 answers
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
Risk Manager, and Insurance Agent
Hummel and Plum Insurance Agency Inc.Insurance, 11-50 employees
Implementation Rating
Close
No score
No answers yet
No answers on this topic
Salesforce Mobile
Salesforce Mobile 10.0
Based on 1 answer
It went great - need more discovery next time
Director of Sales Operations
ExterroInformation Technology & Services, 501-1000 employees
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Owner
Red Mill Creative Inc.Marketing & Advertising, 1-10 employees
Salesforce Mobile
I have used HubSpot and Copper CRM at previous companies but both of them are fundamental CRMs. Salesforce can truly be implemented to meet your unique business attributes and can scale as your company grows. It's no wonder it's the #1 CRM in the world. Plus with 100s of integrations to other apps, Salesforce can achieve a lot more than just managing sales.
Sr. Strategic Development Manager, B2D
Intouch GroupMarketing and Advertising, 1001-5000 employees
Return on Investment
Close
- Has allowed us to have full visibility into our pipeline
- Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Salesforce Mobile
- Reduces the amount of times i need to get in the computer during weekends (to check stuff)
- Reduces the heaviness of my bag when im doing field sales
- no negatives, if it had i would just do it in the computer
sales representative
uber eatsFood & Beverages, 10,001+ employees