Cloud Call Center vs. Nextiva Contact Center
Cloud Call Center vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Cloud Call Center | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cloud Call Center | Nextiva Contact Center | |
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Top Pros |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud Call Center | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Call Center | Nextiva Contact Center | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Cloud Call Center | Nextiva Contact Center | |
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Likelihood to Recommend | 3CLogic.com | Nextiva |
Pros | 3CLogic.com | Nextiva |
Cons | 3CLogic.com | Nextiva |
Likelihood to Renew | 3CLogic.com No answers on this topic | Nextiva |
Support Rating | 3CLogic.com No answers on this topic | Nextiva |
Alternatives Considered | 3CLogic.com | Nextiva |
Return on Investment | 3CLogic.com | Nextiva |
ScreenShots |