Likelihood to Recommend Winmo is best suited when you know which company you are looking for, but are missing some information, including key contacts, agency relationships, and quarterly advertising budgets. Scenarios where it is less appropriate are when you already know which company/contact you are looking for, and you are merely looking for company info to provide context
Read full review I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
Read full review Pros Allows us to view information from companies in the industry to stay on top of industry news and trends. It provides a large database of clients and important companies, with the contacts of managers and executive staff. Allows us to export the list of contacts and clients to Excel or Salesforce for the weekly reports that we make in the agency. Read full review Capturing specific contents in video format instead of getting recorded the whole screen Customizing the contents of any video or screenshots and annoting in terms of user's need Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client Getting more customized settings while uploading or editing screenshots to look the content more readable Read full review Cons The contact info can be somewhat stale...it pays to double-check LinkedIn first to see if a particular contact still has that position. Would like to see more info on lesser-known brands, since the big brands often mentioned are already inundated with sales inquiries. Steve Govern Growth Manager - Financial Services, B2B & Healthcare
Read full review Can get buggy or slow to load when you have a large library of media saved The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅 Read full review Likelihood to Renew In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Usability I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Support Rating I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Implementation Rating I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye Co-Founder & Chief Strategist of MindGame Marketing
Read full review Alternatives Considered I've used a few different services like Winmo, one of them being seamless. Winmo was a lot easier to use and the information that I gather from Winmo seems to be a lot more accurate and easy to navigate. User experience is a big deal, the easier to find information the better.
Read full review I need to point out that I love
Snagit . It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing.
Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Read full review Return on Investment There has been a positive ROI in terms of list building. The ROI has also been positive in terms of competitive research. The ROI has been negative in terms of data quality. When the sales team actually starts using the data as-is without putting in some of their own time to clean the data. Read full review Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive. Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares. Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed. Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers! Read full review ScreenShots