Concur Travel and Expense vs PeopleSoft

• Travel Library is awesome showing what is upcoming. I really like how it shows the date the travel was booked along with when the actual date of the itinerary item is. Also, it tells you if an expense has been submitted for reimbursement.
• The expense list is neat in that it is attached to the corporate card and automatically creates the report submission for you, with the required details already completed to save time.

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• Customizable - PeopleSoft Financials allows for an incredible amount of flexibility and customization which is well suited to many industries including the healthcare and utility sectors.
• Platform Agnostic - PeopleSoft Financials has adapted to the shifting environment of multi-form-factor devices and the challenges that arise with mobile browsers and desktop power users by implementing a "Fluid" interface that can be used across all devices
• Feature Rich - PeopleSoft Financials includes settings and configuration for virtually any situation that arises within an organization's financial model, with most transactional settings being more than is required by the industry which ensures tracking to the level the organization requires

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• Camera Quality - the camera is a bit poor, it struggles to generate a clear receipt when there is a lot of text. It's not a great system when compared to the inbuilt camera app. I suggest improving this, or that users take photos using their inbuilt camera app and then upload to Concur.
• Analysis Bug - When uploading receipts, they are often caught in an "analyzing receipt" loop that requires you to restart the app. No a HUGE deal, but if you have users that aren't overly tech-savvy you'll have issues.

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• The newest version of PeopleSoft nVision requires that the client version of Excel to be 64 bit. Many companies do not support 64 Bit Excel. It would be nice if they kept the tool on the 32 bit Excel.
• Oracle Support is not always timely in the responses to product questions or bugs discovered with PeopleSoft Financials. It would be nice if Oracle provided a Service Level Agreement for encountered bugs.
• The archiving solution with PeopleSoft Financials is not very robust. It is cumbersome to move historical data from the transaction tables to the archive tables. Also, it would be nice if the archive tables were upgraded in the same manner as the transactional tables.

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• The largest return has been the added productive time that has been given back to payroll and financial professionals within the organization. They can now go back to more important work for the organization rather than spending hours every week performing administrative data entry tasks.
• Team members feel more empowered by having access to updates and statuses of their reimbursement requests. Again, this has given more time back to the team members (no longer having to follow-up with payroll), and this awards more time back where teams aren’t fielding dozens of questions.
• Managers have more comprehensive access to review reimbursement requests, and to evaluate accuracy and justification at the click of a button. More time for leaders equals more proactive work and productive time for them.

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• I would like to see more people using this product so that we can get a better return on investment. It is a good start that 20% of the employee pool is using this product occasionally. I would like to send reminders to employees to check this out more often and remind them what benefits we provide.

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