ConnectAndSell vs. Orum

If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.

Incentivized

Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.

• Builds lead lists.
• Maximizes connections with prospects.
• Provides guidance for how to approach future prospects.
• Leaves strategic voicemails for prospects.
• Sends emails based on programmable metrics.

Incentivized

• Great AI notes are captured during the call
• presents useful information in preparation for each call
• great historical information available after the fact
• useful integration to other platforms such as Salesforce, Outreach, and LinkedIn

Incentivized

• One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
• The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
• We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.

Incentivized

• Nothing glaring
• I highly recommend dialing via cell (an easy option), versus dialing through browser, for best reception and call quality. But they recommend this. Not a "weakness."

For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.

Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.

I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.

Incentivized

So far, the engineering support has been great and they are open to feedback, which is great to see from a young company.

We have moved to Salesloft. Salesloft gave us greater visibility into performance metrics and integrated with more software which in turn helped streamline our business.

Incentivized

We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.

• It gives you greater potential to lock in a client, but I'm not sure from my end if this ROI is worth the headaches. It has a lot of work before it can become a truly reliable source for outbounding.

Incentivized

• Overall Orum allows us to increase our call volumes and tactically decide how to handle our call logs for the day.
• I can determine how to call into my individual sequences according to the design and strategy of each sequence.

Incentivized