What users are saying about

ContentKing vs Crownpeak DQM

ContentKing
18 Ratings
Crownpeak DQM
Top Rated
24 Ratings

ContentKing

18 Ratings
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Score 9.7 out of 100

Based on 18 reviews and ratings

Crownpeak DQM

Top Rated
24 Ratings
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Score 9.2 out of 100

Based on 24 reviews and ratings

Feature Set Ratings

    SEO

    7.3

    ContentKing

    73%

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    ContentKing ranks higher in 4/4 features
    ContentKing ranks higher in 4/4 features

    Page grader

    7.7
    77%
    11 Ratings
    N/A
    0 Ratings

    Competitive analysis

    5.3
    53%
    3 Ratings
    N/A
    0 Ratings

    Site audit / diagnostics

    8.2
    82%
    14 Ratings
    N/A
    0 Ratings

    Site recommendations

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    SEO Channels

    7.8

    ContentKing

    78%

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    ContentKing ranks higher in 2/2 features
    ContentKing ranks higher in 2/2 features

    Local SEO

    7.2
    72%
    3 Ratings
    N/A
    0 Ratings

    Global SEO

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    SEO Platform & Account Management

    8.8

    ContentKing

    88%

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    ContentKing ranks higher in 2/2 features
    ContentKing ranks higher in 2/2 features

    Multi-domain support

    9.1
    91%
    10 Ratings
    N/A
    0 Ratings

    Integration with web analytics tools

    8.6
    86%
    11 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ContentKing is rated higher in 1 area: Support Rating
    • Crownpeak Digital Quality Management (DQM) is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating

    Likelihood to Recommend

    8.8

    ContentKing

    88%
    14 Ratings
    8.9

    Crownpeak DQM

    89%
    13 Ratings

    Likelihood to Renew

    9.1

    ContentKing

    91%
    1 Rating
    9.6

    Crownpeak DQM

    96%
    2 Ratings

    Usability

    8.1

    ContentKing

    81%
    6 Ratings
    8.3

    Crownpeak DQM

    83%
    12 Ratings

    Availability

    ContentKing

    N/A
    0 Ratings
    9.1

    Crownpeak DQM

    91%
    1 Rating

    Performance

    ContentKing

    N/A
    0 Ratings
    9.1

    Crownpeak DQM

    91%
    1 Rating

    Support Rating

    9.1

    ContentKing

    91%
    6 Ratings
    8.7

    Crownpeak DQM

    87%
    12 Ratings

    Online Training

    ContentKing

    N/A
    0 Ratings
    9.1

    Crownpeak DQM

    91%
    1 Rating

    Implementation Rating

    8.2

    ContentKing

    82%
    1 Rating
    9.1

    Crownpeak DQM

    91%
    1 Rating

    Product Scalability

    ContentKing

    N/A
    0 Ratings
    9.1

    Crownpeak DQM

    91%
    1 Rating

    Likelihood to Recommend

    ContentKing

    The times when [ContentKing] is most useful is when working with migrations, or changing dynamic websites that you want to continuously monitor fix and rapidly resolve issues. Because you can share URLs to key issues and create segments out of them it is very easy to highlight issues. Because it isn't charged a per user level this does mean you can give access to clients and their development teams.

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    Gerry White | TrustRadius Reviewer
    Gerry White
    View all 14 answers on this topic

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!

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    Harrie Vermeulen | TrustRadius Reviewer
    Harrie Vermeulen
    View all 13 answers on this topic

    Pros

    ContentKing

    • Proactive monitoring of the website on a broad spectrum of on-page and technical issues.
    • Insights for page-specific action points based on different data streams.
    • Identifying technical and on-page website issues.

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    Jarik Oosting | TrustRadius Reviewer
    Jarik Oosting
    View all 14 answers on this topic

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)

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    Andy Wood | TrustRadius Reviewer
    Andy Wood
    View all 13 answers on this topic

    Cons

    ContentKing

    • It is a single host only, which means that if your website spans mulitple subdomains it falls down
    • It isn't as easy to control as desktop crawlers, the continuous nature means you can't just give it a set of URLs to monitor.
    • Some of the issues it highlights aren't always issues, and so you need an expert user

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    Gerry White | TrustRadius Reviewer
    Gerry White
    View all 14 answers on this topic

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.

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    Charles Adams | TrustRadius Reviewer
    Charles Adams
    View all 13 answers on this topic

    Pricing Details

    ContentKing

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    ContentKing

    ContentKing 9.1
    Based on 1 answer
    Because it does its job very well.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak

    Read full review

    Harrie Vermeulen | TrustRadius Reviewer
    Harrie Vermeulen
    View all 2 answers on this topic

    Usability

    ContentKing

    ContentKing 8.1
    Based on 6 answers
    Really like the walkthrough onboarding of the app to get your bearings when you sign up. You can quickly glance at the interface and understand where everything is located and what each feature is used for. The dashboard is incredibly useful to understand the health of your site and address any persistent issues on your site quickly.

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    Eduardo &quot;Eddie&quot; Casado | TrustRadius Reviewer
    Eduardo "Eddie" Casado
    View all 6 answers on this topic

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    Reliability and Availability

    ContentKing

    No score
    No answers yet
    No answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.

    Read full review

    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 1 answers on this topic

    Performance

    ContentKing

    No score
    No answers yet
    No answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance

    Read full review

    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 1 answers on this topic

    Support Rating

    ContentKing

    ContentKing 9.1
    Based on 6 answers
    They respond very quickly and have deep technical knowledge so they will always find a solution to your problem. They are based in Europe but are planning to open offices soon in the USA that will help with time-difference issues. If you are based in Europe, you will get an answer in 15 minutes.

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    Juliette Tholey | TrustRadius Reviewer
    Juliette Tholey
    View all 6 answers on this topic

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.

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    Nick Spragg | TrustRadius Reviewer
    Nick Spragg
    View all 12 answers on this topic

    Online Training

    ContentKing

    No score
    No answers yet
    No answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial

    Read full review

    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 1 answers on this topic

    Implementation Rating

    ContentKing

    ContentKing 8.2
    Based on 1 answer
    Very easy to set up.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues

    Read full review

    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 1 answers on this topic

    Alternatives Considered

    ContentKing

    Content King provides a much more immersive dashboard. Additionally, the reports offered by Content king give us much more granular data allowing management to see the results country site by country site. The other tool would have required us to hire an external developer to create a custom dashboard to provide reporting. This to, us made the decision easy.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 14 answers on this topic

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

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    Araceli Carrasco | TrustRadius Reviewer
    Araceli Carrasco
    View all 13 answers on this topic

    Scalability

    ContentKing

    No score
    No answers yet
    No answers on this topic

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.

    Read full review

    Joel Macaluso | TrustRadius Reviewer
    Joel Macaluso
    View all 1 answers on this topic

    Return on Investment

    ContentKing

    • My website health score went from 700 tot 986/1,00 in three years time.
    • The authority of my website went from 1,9 to 2,6 in three years time.
    • The visitors to my website climbed from 10/day to 60/day in three years time.

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    Christine Bonheure | TrustRadius Reviewer
    Christine Bonheure
    View all 14 answers on this topic

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Screenshots

    Add comparison