What users are saying about
61 Ratings
2 Ratings
61 Ratings
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Score 6.3 out of 100
2 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Copper ranks higher in 2 feature sets: CRM Reporting & Analytics, Platform
  • TeamWave ranks higher in 3 feature sets: Sales Force Automation, CRM Project Management, Customization

Sales Force Automation

4.3

Copper

43%
8.0

TeamWave

80%
Copper ranks higher in 6/9 features

Customer data management / contact management

5.6
56%
19 Ratings
10.0
100%
1 Rating

Workflow management

2.6
26%
18 Ratings
6.0
60%
1 Rating

Territory management

5.0
50%
4 Ratings
N/A
0 Ratings

Opportunity management

5.1
51%
18 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
19 Ratings
6.0
60%
1 Rating

Contract management

5.6
56%
9 Ratings
N/A
0 Ratings

Quote & order management

2.0
20%
7 Ratings
N/A
0 Ratings

Interaction tracking

3.4
34%
18 Ratings
N/A
0 Ratings

Channel / partner relationship management

1.0
10%
7 Ratings
N/A
0 Ratings

Customer Service & Support

2.6

Copper

26%

TeamWave

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Case management

2.1
21%
9 Ratings
N/A
0 Ratings

Call center management

2.6
26%
5 Ratings
N/A
0 Ratings

Help desk management

3.2
32%
7 Ratings
N/A
0 Ratings

Marketing Automation

2.5

Copper

25%

TeamWave

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Lead management

3.6
36%
16 Ratings
N/A
0 Ratings

Email marketing

1.5
15%
9 Ratings
N/A
0 Ratings

CRM Project Management

3.7

Copper

37%
8.0

TeamWave

80%
TeamWave ranks higher in 3/3 features

Task management

4.6
46%
19 Ratings
10.0
100%
1 Rating

Billing and invoicing management

1.6
16%
5 Ratings
8.0
80%
1 Rating

Reporting

5.0
50%
17 Ratings
6.0
60%
1 Rating

CRM Reporting & Analytics

6.5

Copper

65%
6.0

TeamWave

60%
Copper ranks higher in 2/3 features

Forecasting

6.2
62%
15 Ratings
5.0
50%
1 Rating

Pipeline visualization

6.6
66%
18 Ratings
9.0
90%
1 Rating

Customizable reports

6.5
65%
16 Ratings
4.0
40%
1 Rating

Customization

5.2

Copper

52%
6.0

TeamWave

60%
Copper ranks higher in 3/4 features

Custom fields

8.0
80%
19 Ratings
7.0
70%
1 Rating

Custom objects

4.3
43%
12 Ratings
N/A
0 Ratings

Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings

API for custom integration

4.5
45%
9 Ratings
5.0
50%
1 Rating

Security

8.4

Copper

84%

TeamWave

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Single sign-on capability

8.9
89%
12 Ratings
N/A
0 Ratings

Role-based user permissions

8.0
80%
13 Ratings
N/A
0 Ratings

Social CRM

2.0

Copper

20%

TeamWave

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Social data

2.1
21%
12 Ratings
N/A
0 Ratings

Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

2.0

Copper

20%

TeamWave

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Marketing automation

3.0
30%
12 Ratings
N/A
0 Ratings

Compensation management

1.0
10%
1 Rating
N/A
0 Ratings

Platform

7.6

Copper

76%
3.0

TeamWave

30%
Copper ranks higher in 1/1 features

Mobile access

7.6
76%
17 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • TeamWave is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

2.8

Copper

28%
20 Ratings
8.0

TeamWave

80%
1 Rating

Usability

4.4

Copper

44%
11 Ratings
8.0

TeamWave

80%
1 Rating

Support Rating

2.7

Copper

27%
13 Ratings
10.0

TeamWave

100%
1 Rating

Likelihood to Recommend

Copper (formerly ProsperWorks)

Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review

TeamWave

Only if you are constrained on cost and you need a good user experience.
Read full review

Pros

Copper (formerly ProsperWorks)

  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review

TeamWave

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review

Cons

Copper (formerly ProsperWorks)

  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review

TeamWave

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review

Pricing Details

Copper

Starting Price

$29 per month per user

Editions & Modules

Copper editions and modules pricing
EditionModules
Basic$29.001
Professional$69.002
Business$134.003

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Up to 29% discount for annual pricing.

TeamWave

Starting Price

$0

Editions & Modules

TeamWave editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Copper (formerly ProsperWorks)

    I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
    Read full review

    TeamWave

    As the organization scale and capability increases and the cost is not a constraint.
    Read full review

    Support Rating

    Copper (formerly ProsperWorks)

    It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
    Read full review

    TeamWave

    Responsive and solution oriented.
    Read full review

    Alternatives Considered

    Copper (formerly ProsperWorks)

    For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
    Read full review

    TeamWave

    TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
    Read full review

    Return on Investment

    Copper (formerly ProsperWorks)

    • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
    • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
    • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
    Read full review

    TeamWave

    • Easy to scale of operations, since unlimited users are allowed.
    • Database cost is not recurring
    Read full review

    Screenshots

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