What users are saying about
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Top Rated
51 Ratings
5 Ratings

Crownpeak DXM

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Top Rated
51 Ratings
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Score 7.6 out of 100
5 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Security

    8.5

    Crownpeak DXM

    85%

    OnSemble

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 1/1 features

    Role-based user permissions

    8.5
    85%
    25 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.6

    Crownpeak DXM

    76%

    OnSemble

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 2/2 features

    API

    7.5
    75%
    19 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    7.7
    77%
    20 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.7

    Crownpeak DXM

    77%

    OnSemble

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 7/7 features

    WYSIWYG editor

    7.4
    74%
    26 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    7.2
    72%
    26 Ratings
    N/A
    0 Ratings

    Admin section

    7.8
    78%
    25 Ratings
    N/A
    0 Ratings

    Page templates

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.8
    78%
    25 Ratings
    N/A
    0 Ratings

    Publishing workflow

    8.1
    81%
    27 Ratings
    N/A
    0 Ratings

    Form generator

    7.5
    75%
    23 Ratings
    N/A
    0 Ratings

    Web Content Management

    7.6

    Crownpeak DXM

    76%

    OnSemble

    Feature Set Not Supported
    N/A
    Crownpeak DXM ranks higher in 4/4 features

    Content taxonomy

    7.4
    74%
    25 Ratings
    N/A
    0 Ratings

    SEO support

    8.1
    81%
    24 Ratings
    N/A
    0 Ratings

    Bulk management

    7.7
    77%
    22 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    7.1
    71%
    21 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • OnSemble is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Crownpeak DXM

    81%
    30 Ratings
    8.5

    OnSemble

    85%
    5 Ratings

    Likelihood to Renew

    8.9

    Crownpeak DXM

    89%
    5 Ratings

    OnSemble

    N/A
    0 Ratings

    Usability

    8.0

    Crownpeak DXM

    80%
    16 Ratings
    8.5

    OnSemble

    85%
    2 Ratings

    Availability

    8.6

    Crownpeak DXM

    86%
    2 Ratings

    OnSemble

    N/A
    0 Ratings

    Performance

    8.2

    Crownpeak DXM

    82%
    2 Ratings

    OnSemble

    N/A
    0 Ratings

    Support Rating

    8.1

    Crownpeak DXM

    81%
    39 Ratings
    8.2

    OnSemble

    82%
    3 Ratings

    In-Person Training

    9.1

    Crownpeak DXM

    91%
    1 Rating

    OnSemble

    N/A
    0 Ratings

    Online Training

    8.2

    Crownpeak DXM

    82%
    2 Ratings

    OnSemble

    N/A
    0 Ratings

    Implementation Rating

    8.3

    Crownpeak DXM

    83%
    28 Ratings

    OnSemble

    N/A
    0 Ratings

    Product Scalability

    8.6

    Crownpeak DXM

    86%
    2 Ratings

    OnSemble

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DXM

    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Sujal Patel | TrustRadius Reviewer

    OnSemble

    OnSemble is solving a lot of problems that our organization had prior to its implementation:
    • We can track communication readership.
    • We can engage with our fellow teammates through chats and recognition.
    • We have a central location for all job-related links.
    • We are just now delving into adding departmental pages so folks can communicate within their teams.
    I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
    Andrea Manseau | TrustRadius Reviewer

    Pros

    Crownpeak DXM

    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Zeynep Babadagli Baykal | TrustRadius Reviewer

    OnSemble

    • powerful, yet simple to use, document management for sharing
    • custom help desk form creation/submission with targeted audience
    • integration friendly with document types (e.g., xls, pdf, doc, etc.)
    Keith Miller | TrustRadius Reviewer

    Cons

    Crownpeak DXM

    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Sean Brasher | TrustRadius Reviewer

    OnSemble

    • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
    Audra Williams | TrustRadius Reviewer

    Pricing Details

    Crownpeak DXM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    OnSemble

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    Likelihood to Renew

    Crownpeak DXM

    Crownpeak DXM 8.9
    Based on 5 answers
    None of our Crownpeak clients are currently thinking about replatforming.
    Joel Macaluso | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Usability

    Crownpeak DXM

    Crownpeak DXM 8.0
    Based on 16 answers
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Lauren Johnston | TrustRadius Reviewer

    OnSemble

    OnSemble 8.5
    Based on 2 answers
    As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
    Andrea Manseau | TrustRadius Reviewer

    Reliability and Availability

    Crownpeak DXM

    Crownpeak DXM 8.6
    Based on 2 answers
    We have never encountered any issues with the availability.
    Zeynep Babadagli Baykal | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Performance

    Crownpeak DXM

    Crownpeak DXM 8.2
    Based on 2 answers
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Joel Macaluso | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DXM

    Crownpeak DXM 8.1
    Based on 39 answers
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Mike Benyo | TrustRadius Reviewer

    OnSemble

    OnSemble 8.2
    Based on 3 answers
    I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
    Keith Miller | TrustRadius Reviewer

    In-Person Training

    Crownpeak DXM

    Crownpeak DXM 9.1
    Based on 1 answer
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Zeynep Babadagli Baykal | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Online Training

    Crownpeak DXM

    Crownpeak DXM 8.2
    Based on 2 answers
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Joel Macaluso | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DXM

    Crownpeak DXM 8.3
    Based on 28 answers
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Andy Wood | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DXM

    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Ramin (Remi) Sabouri, MBA | TrustRadius Reviewer

    OnSemble

    The software is easy to use, customizable, and intuitive to its users
    Melissa Crum | TrustRadius Reviewer

    Scalability

    Crownpeak DXM

    Crownpeak DXM 8.6
    Based on 2 answers
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Zeynep Babadagli Baykal | TrustRadius Reviewer

    OnSemble

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DXM

    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Anonymous | TrustRadius Reviewer

    OnSemble

    • Streamlined documentation - positive impact.
    • Convenient calendar and access to timeclock - positive impact.
    • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
    Audra Williams | TrustRadius Reviewer

    Screenshots

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