3 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Crownpeak Universal Consent Platform

If you are utilizing consumer data to target specific audiences/segments of users, Crownpeak and its offerings can be extremely beneficial in providing users with the ability to opt out of data targeting if they so choose.If you aren't utilizing any kind of user data across ad campaigns that you're running, it may not be as beneficial. However, I'm not completely up to speed on all of Crownpeak's offerings outside of AdChoices/Evidon, so I'm sure that there are many other products and use cases outside of the one case described above.
Connor Dunkling | TrustRadius Reviewer

Pentana Risk

Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Governance, Risk & Compliance

Crownpeak Universal Consent Platform
Pentana Risk
7.3
Common repository of GRC items
Crownpeak Universal Consent Platform
Pentana Risk
6.4
Risk management
Crownpeak Universal Consent Platform
Pentana Risk
8.2

Pros

Crownpeak Universal Consent Platform

  • Manage cookies
  • Easy installation on Google Tag Manager
  • Customisations
Anonymous | TrustRadius Reviewer

Pentana Risk

  • Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
  • Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.
Anonymous | TrustRadius Reviewer

Cons

Crownpeak Universal Consent Platform

  • I do sometimes run into issues implementing our account's logo within our overlay, however I haven't run into these problems at all over the past few months!
Connor Dunkling | TrustRadius Reviewer

Pentana Risk

  • Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
  • We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.
Anonymous | TrustRadius Reviewer

Usability

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.
Connor Dunkling | TrustRadius Reviewer

Pentana Risk

Pentana Risk 6.4
Based on 1 answer
Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.
Anonymous | TrustRadius Reviewer

Support Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
Ease-of-use, straightforward, rarely has any issues.
Connor Dunkling | TrustRadius Reviewer

Pentana Risk

Pentana Risk 9.1
Based on 1 answer
The support team are excellent and always answer queries promptly. They are very helpful.
Anonymous | TrustRadius Reviewer

Implementation Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 6.4
Based on 1 answer
The initial process is not clear but after the first cookie banner all others are faster to implement.
Anonymous | TrustRadius Reviewer

Pentana Risk

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak Universal Consent Platform

We have used Evidon [and did] not see other [tools].
Anonymous | TrustRadius Reviewer

Pentana Risk

We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.
Anonymous | TrustRadius Reviewer

Return on Investment

Crownpeak Universal Consent Platform

  • Not entirely sure, as my role is not involved with the financial side of our company.
Connor Dunkling | TrustRadius Reviewer

Pentana Risk

  • Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
  • We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
  • New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.
Anonymous | TrustRadius Reviewer

Pricing Details

Crownpeak Universal Consent Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pentana Risk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Crownpeak Universal Consent Platform
8.2
Pentana Risk
7.3

Usability

Crownpeak Universal Consent Platform
8.2
Pentana Risk
6.4

Support Rating

Crownpeak Universal Consent Platform
8.2
Pentana Risk
9.1

Implementation Rating

Crownpeak Universal Consent Platform
6.4
Pentana Risk

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