CT Corporation hCue vs. ServiceNow IT Service Management
CT Corporation hCue vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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CT Corporation hCue | N/A | hCue is presented as a central, secure source where users can manage vital company information, enabling users to share data on demand, prepare for audits, stay ahead of compliance deadlines, create organization charts in real time, in order to improve efficiency. CT’s implementation and support team helps integrate hCue with existing processes and workflows. The vendor states benefits include: Keep company information up-to-date and accessible in a central… | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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CT Corporation hCue | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CT Corporation hCue | ServiceNow IT Service Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CT Corporation hCue | ServiceNow IT Service Management | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
CT Corporation hCue | ServiceNow IT Service Management | |
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Likelihood to Recommend | CT Corporation, a Wolters Kluwer company | ServiceNow |
Pros | CT Corporation, a Wolters Kluwer company | ServiceNow |
Cons | CT Corporation, a Wolters Kluwer company | ServiceNow |
Likelihood to Renew | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Usability | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Reliability and Availability | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Performance | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Support Rating | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Online Training | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Implementation Rating | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Alternatives Considered | CT Corporation, a Wolters Kluwer company | ServiceNow |
Scalability | CT Corporation, a Wolters Kluwer company No answers on this topic | ServiceNow |
Return on Investment | CT Corporation, a Wolters Kluwer company | ServiceNow |
ScreenShots |