CultureIQ vs. Zoho Forms

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product

Incentivized

We collect products from customers so a simple form so we can get addresses, building details, locations, safety requirements is great and it can also update our CRM. We also use Zoho Forms to manage our periodical health and safety checks and operate them on a tablet for our facilities team to manage

Incentivized

• Easy to navigate.
• Customizable.
• Good support.

Incentivized

• It is a drag and drop custom form builder.
• It is able to send email/SMS and app notifications once it is submitted.
• It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc.

Incentivized

• I don’t like needing 4 responses before seeing results.
• I feel functionality for quick surveys can be improved.
• Assistance on more best practices.

Incentivized

• Easier integration between Zoho CRM and Zoho Forms
• Pre-filled client info or ways to easily import info to forms from Zoho CRM

Incentivized

Using Zoho Forms is easy thanks to many training videos online, Besides, the user interface is one of the best. The templates also makes it even easier

Incentivized

So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.

Incentivized

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.

Incentivized

I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.

Incentivized

• I can’t capture onboarding per class when we have less than 4 respond.
• It took some conversations to understand the meaning of a couple of questions.

Incentivized

• Positive. Initially, we thought that customers would not answer the forms, but most do.
• Positive. If you really want to improve your service, this is an excellent way to start.
• Positive. Whenever we have new ideas, we consult with clients.

Incentivized