What users are saying about
2 Ratings
45 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Cvent Social Tables

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.
Monique Frankfort | TrustRadius Reviewer

GiveSmart

As stated in previous comments, the software platform has the ability to offer a variety of services. It is well suited for all organizations and events. With that said, no software is perfect for everyone and the user should take in consideration both functionality and investment. The platform we used lacked some "ease of use" administrative functions and was not ideal for marketing our sponsors.
Paul Rycus | TrustRadius Reviewer

Pros

Cvent Social Tables

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
Lisa Kelley, CMP | TrustRadius Reviewer

GiveSmart

  • Attendee List Maintenance: The platform provides an easy-to-use attendee list. Modifying the information is a piece of cake.
  • Attendee Check In/Out: Highly recommend the software for their quick and easy access to attendance entries and information.
  • Technical and Customer Support: Our representative was very knowledgeable and was able to assist us rather quickly when prompted by email or telephone call.
Paul Rycus | TrustRadius Reviewer

Cons

Cvent Social Tables

  • Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
  • I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.
Stephanie D'Angelo | TrustRadius Reviewer

GiveSmart

  • Modifying Client Payments: There were too many steps to take when modifying a client payment in the system. Although we could complete the task, one would expect a single step instead of multiple steps from a variety of page views.
  • Adding or Modifying a Single item: You would expect the platform to bring you back to the same item for any further modification or review. Rather, the platform took you to the top of the page was rather annoying especially when you have hundreds of auction items.
  • Knowledge Base: The platform offers a knowledge base if you know where to locate it. Rather than clicking on a link within the header or footer of the software, we were forced to locate some original emails from the developer which contained a link for the knowledge base. There should be no reason for hiding access to information.
  • Sponsor Marketing: Most events if not all of them, are financially successful because of sponsorship revenues. It is extremely important to market these sponsors (or large donors) on the platform. The software does a poor job in emphasizing these sponsors.
Paul Rycus | TrustRadius Reviewer

Support Rating

Cvent Social Tables

Cvent Social Tables 7.9
Based on 32 answers
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Chelsea Benge | TrustRadius Reviewer

GiveSmart

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Social Tables

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.
Anonymous | TrustRadius Reviewer

GiveSmart

No answers on this topic

Return on Investment

Cvent Social Tables

  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
Anonymous | TrustRadius Reviewer

GiveSmart

  • All software platforms enhance ROI and save time and money. Not sure if this software was better than others.
Paul Rycus | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Social Tables

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GiveSmart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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