Likelihood to Recommend
If you are looking to enrich your existing database, Data Axel Genie isn't the easiest tool to use. I do like how the contacts are verified, however, you have to pay PER contact if you are enriching, and if you merged existing infrastructures, it's not as easy to clean out your database. And it is very costly for this company.
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Terapeak makes sense for people looking to sell a lot of items or resellers. It does not make sense for people selling one-off items or individuals looking to simply spring clean. It is great for determining pricing, what to start auctions at, and figuring out a shipping/returns strategy (whether or not to offer free shipping, have the buyer pay shipping, and if you should have returns allowed.) I would not recommend it if you just want to move the item out of your house or if you do not care what price an item sells for.
Read full review Pros I liked the organization of the database it was easy to maneuver. Search was fairly easy to maintain. If you want to create a list of leads this will work. However, it is primarily for consumer leads not B2B. Read full review Gives accurate comparable sold listings to determine pricing. Aggregates sales information well, so I do not need to scroll through pages of listings. Helps with determining shipping/whether to turn on free shipping or not. Helps with sourcing and deciding whether to pay up for certain items. Read full review Cons We have a very specific industry and sometimes drilling down to these leads can be challenging. But with customer service, they have solved this for us. Read full review I wish I could use Terapeak outside of eBay. Why can't I use it with other platforms like Mercari, Poshmark, etc.? I don't like that I have to pay for this feature. Other selling platforms provide their sold information free of charge. It feels antiquated. I need to click through many menus and tabs to price items. I wish it would automatically move me through the pages, instead of making me fill out the information, then hit "next" or "enter." Read full review Likelihood to Renew
It was good when we had it but there definitely more softwares out there that provide more information, more current contact info and are much more user friendly
Read full review Usability
Easy to use and great customer service.
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Spot on and always available.
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Salesgenie seemed more intuitive and knowledgeable account manager that handled my account. He quickly assisted my company needs and made recommendations based on the information I provided him
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Terapeak can't be beaten for selling on eBay, because it is part and parcel with eBay. For comparable listings on other sites, I prefer Sellhound and
. I find that
are more helpful for SEO and getting to the top of Google's search results. I feel that I get more eyes on my products using other services when I am not specifically selling through eBay. But on eBay, Terapeak is the only service I will use.
Read full review Return on Investment Positive, I was able to generate about three more proposals a week Positive nice organization to establish a call list Nice structure, great way to target hot or cold leads. Great way to get your feet wet Read full review We have saved time by using Terapeak for pricing. We did not price our items up too much but made them competitive with the market. We made more money using Terapeak than we would have without it because we did not under-price items. Terapeak gave accurate comparable sold listings. One negative impact was simply the cost. It was about $20/month and was set up to auto-renew. We forgot to cancel our membership and accidentally paid for a service we weren't using. Read full review ScreenShots