devContact vs. Salesforce Service Cloud
devContact vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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devContact | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
devContact | Salesforce Service Cloud | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
devContact | Salesforce Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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devContact | Salesforce Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
devContact | Salesforce Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
devContact | Salesforce Service Cloud | |
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Likelihood to Recommend | devContact LLC No answers on this topic | Salesforce |
Pros | devContact LLC No answers on this topic | Salesforce |
Cons | devContact LLC No answers on this topic | Salesforce |
Likelihood to Renew | devContact LLC No answers on this topic | Salesforce |
Usability | devContact LLC No answers on this topic | Salesforce |
Reliability and Availability | devContact LLC No answers on this topic | Salesforce |
Performance | devContact LLC No answers on this topic | Salesforce |
Support Rating | devContact LLC No answers on this topic | Salesforce |
Implementation Rating | devContact LLC No answers on this topic | Salesforce |
Alternatives Considered | devContact LLC No answers on this topic | Salesforce |
Return on Investment | devContact LLC No answers on this topic | Salesforce |
ScreenShots | devContact Screenshots | Salesforce Service Cloud Screenshots |