DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…
We feel DonorPerfect is better tailored to the nonprofit industry than Sales Force, and the fact that is easily integrates with Donor Search is also a huge plus.
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Chose DonorPerfect
DonorPerfect is much easier than Raiser's Edge when it comes to creating reports.
Donor Perfect is a much more comprehensive software package and fit our needs completely, whereas EGrabber would have necessitated we purchase and learn additional applications. Donor Search also allows us to import wealth capacity findings to better segment our support base …
DonorPerfect stacks well up against other software. It is competitively priced, stable having been in business for many years. Always looking to update and improve its product.
DonorPerfect is much more user friendly with better features than Greater Giving. Constant Contact has been a wonderful addition to DP for communications.
I have used Raiser's Edge for many years and was extremely familiar with the product, when I moved to another nonprofit organization that was using DonorPerfect, I needed to get up to speed on DonorPerfect, including the terminology. DonorPefect does a lot of things that RE …
Although DonorSnap was less expensive, it did not provide the same ease of use. I purchased DonorSnap because of the price and very quickly realized I made a mistake. We used it less than 6 months before I converted to DonorPerfect. Not all donor management systems are the …
We previously used Orange Leap (MPX), which was not nearly as user-friendly. I was pretty much the only one who could navigate that system for creating reports and customized mailing lists. We reviewed Shelby, but found that it didn't have the capacity to create the …
I have looked into a lot of different options. While there are some other great options out there, DonorPerfect is by far the most cost-effective. While that isn't the only thing we are looking for, it is definitely important. Compared to some of the other larger names for …
DonorPerfect has better features for processing donations and volunteer hours. It also has much easier reporting features for donations. It is easier to use and less expensive for multiple users. The support team is readily available and there is usually no waiting time to …
Kindful was much less user friendly than DonorPerfect. We were frustrated in the analytics we were able to get from Kindful, as well as the clunkiness of their reports.
I used eTapestry for many years and have found that the culture at DonorPerfect is much more to the point. When I need help, I call in and the staff is always ready to walk me through things. There is not a hard sell with the folks at DonorPerfect either. With eTapestry, the …
I have extensively used Salesforce, have spent some time looking into Raiser's Edge and used a couple of CRM that was clearly not intended for use by non-profits. Salesforce had some good points, but there were also some big issues, and we were continually faced with the …
Double The Donation is a part of DonorPerfect and we have subscribed to it over the last few years but we do not see a significant and positive impact on donations.
Pricing and training were the ultimate reason why we chose DonorPerfect over Blackbaud. We do not regret the decision either as our staff is small and the training received with this product is incomparable to any other service researched. The pricing was also a factor as a …
They offer great customer service and are fit for a small nonprofit. Also, they offer a good price and our budget doesn't take a big hit in comparison to other options.
Price--the best bang for the buck! Support--always get a call back on the same day! That saves time and money. User Friendliness--have changed personnel 4 times with Donor Perfect useage--little down time in training!
Compass-360 was a disaster for us. It was difficult to use and we were constantly having to manipulate the system to try and get it to work. Raiser's Edge was the only other system that I had previously used - and thought it was what we wanted. However, the cost, especially …
I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.