DreamHost vs. HouseCall Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DreamHost
Score 8.4 out of 10
N/A
DreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.
$3.95
per month
HouseCall Pro
Score 9.7 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
DreamHostHouseCall Pro
Editions & Modules
Shared
$3.95
per month
DreamPress
$16.95
per month
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
DreamHostHouseCall Pro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
DreamHostHouseCall Pro
Small Businesses
Liquid Web
Liquid Web
Score 7.3 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
10Web Booster
10Web Booster
Score 9.1 out of 10
Oracle Service
Oracle Service
Score 8.0 out of 10
Enterprises
Pantheon
Pantheon
Score 8.8 out of 10
Oracle Service
Oracle Service
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DreamHostHouseCall Pro
Likelihood to Recommend
6.0
(9 ratings)
7.0
(2 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
DreamHostHouseCall Pro
Likelihood to Recommend
Dreamhost
Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Pros
Dreamhost
  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
Read full review
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Cons
Dreamhost
  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
Read full review
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Likelihood to Renew
Dreamhost
We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
Read full review
HouseCall Pro
No answers on this topic
Support Rating
Dreamhost
Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
Read full review
HouseCall Pro
No answers on this topic
Alternatives Considered
Dreamhost
We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
Read full review
HouseCall Pro
Much easier to use.
Read full review
Return on Investment
Dreamhost
  • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
  • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
  • The service also provides a number of expansion opportunities for growing with greater functionalities.
Read full review
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
ScreenShots