Drift vs. Salesforce Inbox
Drift vs. Salesforce Inbox
Product | Rating | Most Used By | Product Summary | Starting Price |
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Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A | |
Salesforce Inbox | N/A | Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on… | $25 per month per user |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Drift | Salesforce Inbox | |
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Top Cons |
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Chat Analytics and Reports |
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Drift | Salesforce Inbox | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Mailtrack Score 8.1 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Mailtrack Score 8.1 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Groove, a Clari company Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Drift | Salesforce Inbox | |
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Likelihood to Recommend | 8.1 (52 ratings) | 9.7 (5 ratings) |
Usability | 7.0 (3 ratings) | - (0 ratings) |
Support Rating | 7.7 (3 ratings) | - (0 ratings) |
Drift | Salesforce Inbox | |
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Likelihood to Recommend | Drift | Salesforce |
Pros | Drift | Salesforce |
Cons | Drift | Salesforce |
Usability | Drift | Salesforce No answers on this topic |
Support Rating | Drift | Salesforce No answers on this topic |
Alternatives Considered | Drift | Salesforce |
Return on Investment | Drift | Salesforce |
ScreenShots | Drift Screenshots |