Likelihood to Recommend
If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Read full review
Litmus has helped us as an organisation to ensure that the emails we send out to recipients are effective through advanced insights/ analytics and rendering the way we want it to across email clients and devices through testing. Without a dedicated email designer who knows how to use litmus, we are limited in the way we interact with litmus. We understand there's lots of other great features on litmus that we aren't using so it would help if there was more training on how to make the most of litmus for beginners through to advanced users
It's offering me more than any other email proof software I've heard of! I also really appreciate how Litmus gives back to the email development community via their content creation. I want better marketing and marketing email in the world, and Litmus is working towards that goal. So, yeah, they're good folks with a good product!
Read full review Usability
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Read full review Reliability and Availability
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
Read full review Performance
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
Read full review In-Person Training
It was very informative one on one session for me. I was able to use Litmus without any issues.
Read full review Online Training
It has all the required information.
Read full review Implementation Rating
It was quick and easy to get up and running. We were able to use the platform not long after getting it up and running.
Read full review Alternatives Considered
Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Read full review
Litmus is sooooooo much better. EOA may have one or two clients that Litmus does not, but regardless, it's far superior. More stable, easier to navigate, prettier to look at, the list goes on and on. The only downside here is the difference in cost, but if your company is footing the bill, Litmus is the hands down winner.
Read full review Scalability
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
Read full review Return on Investment Saves hours of typing redundant emails Helps with our retention based on the constant contact with our current clients Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume. Read full review The biggest impact has been streamlining our QA process and making it much less manual, saving time for both Growth Marketing and QA. The other primary impact for our team has been more detailed engagement reporting, which helps inform which platforms we should optimize for. Read full review ScreenShots Drip Ecommerce CRM Screenshots