What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Drip Ecommerce CRM

If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API.They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
Charles Combs | TrustRadius Reviewer

Mautic Marketing Automation

Mautic is well suited for companies that are ready to scale their email marketing to the next level. We were using Mailchimp but found that it did not meet all of our needs. While it was okay at email marketing, the features for landing pages, tagging and dynamic interactions were limited. I would not recommend Mautic for someone who is just starting out though. It can be very intimidating. Unless you have someone who is well versed in email marketing automation, I would not recommend using it
Shawngela Pierce | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Drip Ecommerce CRM
8.9
Mautic Marketing Automation
8.4
WYSIWYG email editor
Drip Ecommerce CRM
9.3
Mautic Marketing Automation
7.3
Dynamic content
Drip Ecommerce CRM
8.0
Mautic Marketing Automation
9.0
Ability to test dynamic content
Drip Ecommerce CRM
6.7
Mautic Marketing Automation
8.5
A/B testing
Drip Ecommerce CRM
9.0
Mautic Marketing Automation
7.7
Mobile optimization
Drip Ecommerce CRM
8.0
Mautic Marketing Automation
7.7
Email deliverability reporting
Drip Ecommerce CRM
9.9
Mautic Marketing Automation
8.8
List management
Drip Ecommerce CRM
9.9
Mautic Marketing Automation
9.0
Triggered drip sequences
Drip Ecommerce CRM
10.0
Mautic Marketing Automation
9.0
Landing pages
Drip Ecommerce CRM
Mautic Marketing Automation
9.1

Reporting & Analytics

Drip Ecommerce CRM
7.8
Mautic Marketing Automation
8.4
Dashboards
Drip Ecommerce CRM
8.4
Mautic Marketing Automation
8.1
Standard reports
Drip Ecommerce CRM
8.4
Mautic Marketing Automation
8.3
Custom reports
Drip Ecommerce CRM
6.6
Mautic Marketing Automation
8.6

Lead Management

Drip Ecommerce CRM
Mautic Marketing Automation
8.7
Lead nurturing
Drip Ecommerce CRM
Mautic Marketing Automation
8.8
Lead scoring and grading
Drip Ecommerce CRM
Mautic Marketing Automation
8.8
Data quality management
Drip Ecommerce CRM
Mautic Marketing Automation
7.7
Automated sales alerts and tasks
Drip Ecommerce CRM
Mautic Marketing Automation
9.4

Campaign Management

Drip Ecommerce CRM
Mautic Marketing Automation
8.4
Calendaring
Drip Ecommerce CRM
Mautic Marketing Automation
8.8
Event/webinar marketing
Drip Ecommerce CRM
Mautic Marketing Automation
8.0

Social Media Marketing

Drip Ecommerce CRM
Mautic Marketing Automation
9.4
Social sharing and campaigns
Drip Ecommerce CRM
Mautic Marketing Automation
10.0
Social profile integration
Drip Ecommerce CRM
Mautic Marketing Automation
8.7

Platform & Infrastructure

Drip Ecommerce CRM
Mautic Marketing Automation
8.0
API
Drip Ecommerce CRM
Mautic Marketing Automation
8.1
Role-based workflow & approvals
Drip Ecommerce CRM
Mautic Marketing Automation
9.0
Customizability
Drip Ecommerce CRM
Mautic Marketing Automation
7.1
Integration with Salesforce.com
Drip Ecommerce CRM
Mautic Marketing Automation
8.1
Integration with Microsoft Dynamics CRM
Drip Ecommerce CRM
Mautic Marketing Automation
8.0
Integration with SugarCRM
Drip Ecommerce CRM
Mautic Marketing Automation
8.0

Pros

Drip Ecommerce CRM

  • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
  • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
  • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
Steve Palfreyman | TrustRadius Reviewer

Mautic Marketing Automation

  • Forms are very intuitive, you don't need to be a geek, anyone can use Mautic.
  • Campaign Builder is very reliable, fast, and easy to use—you have so many features to choose from.
  • Emailing with just a single touch, you can set your campaigns to lunch whenever you want, A/B testing is really easy, a few customizable templates.
Jimmy Guillermo | TrustRadius Reviewer

Cons

Drip Ecommerce CRM

  • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
  • Any supported integration partners are always good to see. They have expanded in this area, recently.
  • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
  • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
Conrad Magalis | TrustRadius Reviewer

Mautic Marketing Automation

  • Both the email and landing WYSIWYG was flawed, ran into errors and glitches.
  • Form actions were lacking, and simple automation from forms was problematic.
  • Focus items were buggy on Mautic landing pages... had to add through Javascript, and caused issues on the page.
Ian Nate | TrustRadius Reviewer

Alternatives Considered

Drip Ecommerce CRM

Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
Jordan Comstock | TrustRadius Reviewer

Mautic Marketing Automation

Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and unreasonable pricing of competitors' offerings for small businesses and agencies.
Anonymous | TrustRadius Reviewer

Return on Investment

Drip Ecommerce CRM

  • Saves hours of typing redundant emails
  • Helps with our retention based on the constant contact with our current clients
  • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
Matthew Gehrman | TrustRadius Reviewer

Mautic Marketing Automation

  • Mautic Marketing has helped me to capture more leads.
  • Mautic Marketing has helped me to increase my newsletter subscribers.
Shawngela Pierce | TrustRadius Reviewer

Screenshots

Pricing Details

Drip Ecommerce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Drip Ecommerce CRM Editions & Modules

Additional Pricing Details

Mautic Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mautic Marketing Automation Editions & Modules

Edition
Mautic Marketing Automation$0
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Drip Ecommerce CRM
    9.6
    Mautic Marketing Automation
    8.8

    Add comparison