Likelihood to Recommend
[Catalyst, by EBM Software] is well suited to track invoices from vendors to get them paid on time to avoid late fees. [Catalyst, by EBM Software] is less appropriate when paying vendor because that is not a function they currently have. If the system was an all in one system that could track and pay your invoices it would be an amazing software.
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I tried a couple of other funds accounting software, and we had staff that was familiar with MIP. I then chose MIP for both companies. I know we get accurate information out of MIP as long as the information put in is good. MIP is a little clumsy for AR billing, but maybe it would be easier to use if it was available in the cloud module (or if it is, I haven't been able to see it).
Read full review Pros The GUI is easy to navigate on the iPad mini, which we use for charting. The options are simple so there is very little room for mistakes. Charting is easy and the setup allows for necessary fields that must be completed so charting stays uniform. Read full review General Ledger processing, including journal entries and reports Ability to download all reports directly to Excel and PDF formats Use of Grant codes to enable grant reporting by month/quarter/year Ability to have multiple departments and consolidate into groups for reporting Accounts Payable and Accounts Receivable cannot be out of balance Multiple ways to use the product including Cloud and Classic options, Visual menu or Standard (Top of screen) menus to select processes, many options we are not using in our simple organization Read full review Cons The browser closes unexpectedly at times when refreshing the page and you get logged out The incorrect vendor is chosen by Catalyst a few times The Catalyst file is occasionally not placed on time in the folder Read full review My #1 request would have a report that can pull from all modules. There are some reports that I have to run in separate areas to compile the data I want. If there were a one-stop-shop report center, that would be fantastic. I would love to have an option to make text size bigger in all parts of the system. We are in CA; I would like to see call center coverage to account for the time change to Texas. Read full review Likelihood to Renew
We have been using MIP for over 25 years. In the '90s, we used the MS-Dos version and subsequently changed to the Windows version in the 2000s. Our organization is still relatively small in terms of staffing and even transaction volume; however, over the years, the number of projects has increased and is projected to increase drastically in the next year or two. With the increase in projects along with the ability of MIP to cater easily to large organizations, it makes perfect sense for us to renew when that time comes. In addition, we have recently subscribed to the MIP Cloud, which has now given us the ability to work remotely and enhances the security of our data.
Read full review Usability
Well.... when it works... it's good. When it doesn't it is very frustrating for our staff.
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I don't know what it would be like in the for-profit arena, but for the non-profit arena, it is an excellent product. I love how you don't actually have to close years and are able to get information that spans over the year-end. And the grant tracking is excellent too. It is just an excellent accounting system.
Read full review Reliability and Availability
Mostly its available when I need it. I do get kicked out of the cloud while entering data at times. But I do not lose data and can often just open up the classic version to continue doing what I was doing. Only rarely is there no availability and when that happens, its a very short amount of time.
Read full review Performance
I feel that reporting is difficult to use. Copying existing reports for a new fiscal year is easy but often the data you want to display is not selected, even filtering for the correct data. We routinely have to call support for assistance with reports and most of the issues cannot be resolved during a phone call, a ticket has to be placed for more in-depth examination of the issue. Multiple users cannot run the same report at the same time; so if two people are trying to run an expanded GL, you will have to copy the report and save it with a new name in order to use it at the same time. This results in lots of unnecessary reports in the list. In addition, once you have been using the system for a while you wind up with hundreds of reports in your list of options; there may be a way to archive reports but we have not found that yet so we currently have reports in our list from accounts that are over 10 years old.
Read full review Support Rating
The support for Catalyst is great and they are usually within the 48 hour response time. There could be a little quicker upload time for invoices that are submitted. They usually show up until the next day on the system and sometimes gives us a stress on time. Overall, the support is quite good
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I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.
Read full review In-Person Training
There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.
Read full review Online Training
Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.
Read full review Implementation Rating
Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.
Read full review Alternatives Considered
[Catalyst, by EBM Software] is a very easy system to use and is very user friendly. It gives you different ways of researching an invoice and not just one. Catalyst also helps to allow us to research an invoice within seconds and eliminates a lengthy and confusing process. It is a great software for first time users to learn quickly and efficiently.
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This is the first time I've worked in the non-profit world. Accounting is somewhat different so I am very glad to be using a product designed specifically for non-profits. Many accounting processes are similar of course, but it is nice to have them tailored to fit the requirements of a non-profit organization.
Read full review Scalability
Not real sure what you mean by scalability. It seems to be able to handle all of the funds we are currently working with. If you mean the looks of it, some things are small and it would be nice to increase the size according to the user.
Read full review Return on Investment Catalyst is better than pencil and paper data analysis. But the app can be very frustrating when it's not working the way it did last week. The GUI is very simple. Sometimes too simple, like there is no way to go back in and edit SOAP note options. New feature roll-outs are mandatory. I understand that no one would opt in to being the guinea pig, but it would be nice if you weren't the first user to try it. The integration with billing software has streamlined the billing notes and saved us money over having two separate systems. Read full review The Accounting and HR teams have been able to eliminate double entry, and therefore free up a lot of time. With the budgeting module, we have been able to obtain a firm grasp on our grants and utilize those funds in the best way possible. Read full review ScreenShots MIP Fund Accounting Screenshots