Top Rated
84 Ratings
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Score 7 out of 100
116 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Epicor ERP

Epicor is an excellent system for most manufacturing customers and offers several features previously only offered on the very large (e.g. Oracle, PeopleSoft, etc) level platforms. Yet the pricing is mid-level, and the expandability through additional modules provides a great opportunity for future business growth. The architecture is easily scalable, fast, and offers great options for both on premise and hosted systems. Epicor is flexible, and large enough that regular updates and enhancements continue to be adopted to improve functionality and effectiveness.It is however, not for everyone. Competition in this sector is very good, with several mid-level systems being available at a similar price point. If you are considering adopting a new ERP system and are in the plastics space, you also owe it to yourself and your team to consider IQMS, which is becoming a de-facto standard in this segment. Also, for specific medical sectors, you will find that Epicor software validation for CFR Part 11 compliance can be quite costly-- although the software is capable of supporting this with modification.Overall, Epicor is a solid choice. Ultimately, it will be up to your team to determine what works best for your needs. You won't be disappointed with Epicor if you do the due diligence and take the time needed to properly review and demo the product. Remember though, demos are typically "best case" staged, so be sure to throw several curveballs at your vendor and bring out the unique requirements of your business.
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Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.
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Feature Rating Comparison

Payroll Management

Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Pay calculation
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Benefit plan administration
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Direct deposit files
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Salary revision and increment management
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Reimbursement management
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1

Customization

Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
API for custom integration
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Plug-ins
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Security

Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Single sign-on capability
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Role-based user permissions
Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8

Reporting & Analytics

Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Dashboards
Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Standard reports
Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Custom reports
Epicor ERP
8.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2

General Ledger and Configurable Accounting

Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Accounts payable
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Accounts receivable
Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Global Financial Support
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Primary and Secondary Ledgers
Epicor ERP
8.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Intercompany Accounting
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Localizations
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.2
Journals and Reconciliations
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Enterprise Accounting
Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Configurable Accounting
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Centralized Rules Framework
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Standardized Processes
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7

Inventory Management

Epicor ERP
8.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Inventory tracking
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Automatic reordering
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Location management
Epicor ERP
8.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Manufacturing module
Epicor ERP
9.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0

Order Management

Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Pricing
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Order entry
Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Credit card processing
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Cost of goods sold
Epicor ERP
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Order Orchestration
Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
End-to-end order visibility
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Order exception Resolution
Epicor ERP
7.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6

Subledger and Financial Process

Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Automated Invoice Processing
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Shared Services Payments
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.3
Billings Management
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Customer Receipt Applications
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Customer Collections
Epicor ERP
6.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Revenue Recognition
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Cash Management
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Asset Management
Epicor ERP
6.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Travel & Expense Management
Epicor ERP
6.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Budgetary Control & Encumbrance Accounting
Epicor ERP
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.8
Period Close
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Transactions Tax
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Subledger Reconciliations
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
3rd Party Accounting Systems
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Project Financial Management

Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Budgeting and Forecasting
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Project Costing
Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Cost Capture
Epicor ERP
8.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5
Capital Project Management
Epicor ERP
8.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Customer Invoicing
Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5
Customer Contract Compliance
Epicor ERP
8.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Project Revenue Recognition
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5
Project Financial Performance Analysis
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5
Project Financials Dashboard
Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5
Real-time Financial Reporting
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Embedded Business Intelligence
Epicor ERP
6.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Planning Collaboration
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Project Execution Management

Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Project Planning and Scheduling
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Project Manager Dashboard
Epicor ERP
8.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Resource Manager Dashboard
Epicor ERP
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Task Insight for Project Managers
Epicor ERP
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Manager Mobile Functionality
Epicor ERP
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Team Member Task Collaboration
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Team Member Mobile Functionality
Epicor ERP
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Defineable Resource Pools
Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.6
Defineable Resource Pools
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Talent Profiles
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.0
Real-Time Project Reporting
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Absence Management
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Product Lifecycle Management
Epicor ERP
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.1
Project Candidate Search
Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Candidate Comparison and Analysis
Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5

Grants Management

Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Award Lifecycle Management
Epicor ERP
7.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Spending Control
Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Indirect Cost Management
Epicor ERP
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Billing
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.5

Procurement

Epicor ERP
6.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Sourcing Team Collaboration
Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.5
Sourcing Analysis
Epicor ERP
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Bids Analyzed and Compared
Epicor ERP
6.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Catalog Shopping E-Commerce for Employees
Epicor ERP
6.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Authoring
Epicor ERP
5.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Contract Compliance Management
Epicor ERP
5.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Contract History
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.6
Contract Renewal Automation
Epicor ERP
6.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Repository
Epicor ERP
5.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
3.6
Contract Standardization and Enforcement
Epicor ERP
5.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Electronic Signatures
Epicor ERP
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.5
Invoice Automated Matching
Epicor ERP
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Purchasing Risk and Compliance Management
Epicor ERP
6.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Requisitions-to-Purchase Orders Integrated
Epicor ERP
6.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Spend Compliance Management
Epicor ERP
5.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Supplier Assessment
Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Supplier Communication and Collaboration
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Supplier Management
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Supplier Portal
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.2

Risk Management

Epicor ERP
7.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Risk Repository
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Management
Epicor ERP
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Control Mapping
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Efficiency Assessments
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Automated Control Assessments
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Assessment Capture
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Issue Detection
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Automatic Notification
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Remediation and Certification
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Logistics

Epicor ERP
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Transportation Planning and Optimization
Epicor ERP
6.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.7
Transportation Sourcing Management
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.7
Transportation Process Integration
Epicor ERP
6.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.7
Transportation Execution Management
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.2
Freight Payment Automation
Epicor ERP
6.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.2
Trade Management
Epicor ERP
6.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.7
Trade Regulatory Compliance Management
Epicor ERP
6.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Customs Entry Management
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Document Management
Epicor ERP
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Customs Document Collaboration
Epicor ERP
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Fulfillment Management
Epicor ERP
6.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Inventory Visibility
Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Warehouse Workforce Management
Epicor ERP
6.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.2

Manufacturing

Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Production Process Design
Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supply Chain Business Flows
Epicor ERP
9.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Production Management
Epicor ERP
9.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contracted Manufacturing Management
Epicor ERP
8.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Configuration Management
Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Definition
Epicor ERP
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Execution
Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Advanced Fulfillment
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Manufacturing Costs
Epicor ERP
8.8
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Supply Chain

Epicor ERP
7.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Forecasting
Epicor ERP
7.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Inventory Planning
Epicor ERP
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Multi-tier Supply Chain Planning
Epicor ERP
7.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Performance Monitoring
Epicor ERP
7.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2

Product Lifecycle Management

Epicor ERP
6.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Ideation Management
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.6
Requirements Management
Epicor ERP
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.6
Proposal Management
Epicor ERP
6.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Innovation Portfolio Management
Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Product Master Data Management
Epicor ERP
6.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Vendor Portal
Epicor ERP
7.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Project Portfolio Management
Epicor ERP
6.3
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0

Pros

Epicor ERP

  • Epicor has the best product configurator that I have seen on the market. This was one of the main reasons we went with Epicor, and have not been disappointed at all.
  • Epicor is also one of the easiest ERP system to learn, and has many ways for users to get training. Epicor University, on-line courses, or class room settings, also user conference every year, and user support groups.
  • The Enterprise search ability in Epicor is great, can find parts, customers, suppliers, etc. so easily. And if you can't remember where a report or task that you want to do is on the menu, you can search for that also.
Jack Pennypacker profile photo

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
Caleb Unruh profile photo

Cons

Epicor ERP

  • Consultants should be very well trained to make sure program integrity is maintained during challenging implementations.
  • There should be an improvement on answering questions raised, especially upon migration issues.
  • When is Epicor aware of improper/incorrect implementation they might proactively offer improvement support?
No photo available

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Jay Omdahl profile photo

Likelihood to Renew

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
No photo available

Usability

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
No photo available

Reliability and Availability

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
No photo available

Performance

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
No photo available

Support

Epicor ERP

Epicor ERP 2.0
Based on 1 answer
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
Rick Stannard profile photo

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
No photo available

In-Person Training

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
No photo available

Online Training

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
No photo available

Implementation

Epicor ERP

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.3
Based on 2 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
No photo available

Alternatives Considered

Epicor ERP

Everyone at our organization really appreciated "made 2 manage" because of all of the quick access and some of the capabilities in accounting. So far, Epicor is much more advanced but the two can stand side by side. These two programs cannot really be compared just because it's just not fair to compare an on-site server ERP system to a cloud-based one.
No photo available

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics AX is more user friendly compared to our old ERP system.With the growth of the company, the old way to generate from the old ERP system is too slow and not competent enough.We need to get the data as fast as possible.We need to get the consolidated data in an easier way.That is why we switched to Microsoft Dynamics AX.
No photo available

Scalability

Epicor ERP

Epicor ERP 8.2
Based on 15 answers
The software is pretty easy to use. Things are pretty clear on how to do them and if you don't know how to do something they have instructions on how to do them or you get an error code telling you exactly what to do. I have been satisfied with my overall experience.
Ray Cuny profile photo

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

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Return on Investment

Epicor ERP

  • The ROI can be hard to quantify. We spend more time setting up and entering information up front, but we spend less time than before trying to track project costs so that evens out. Purchasing the system and implementing it was very expensive, but the benefit is the the better information can save money on projects as we know where best to spend our time and identify potential problems earlier on a project. We believe it will have a positive impact, but I'd say it will take a few years (3-4) to be worth it.
Travis Kenworthy P.E. profile photo

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Automated art approvals - We were able to save the company thousands of dollars a year by eliminating an employee to send art approvals out. Not only eliminate an employee but are now able to send thousands more emails at a time.
  • With AX our agents are able to see exactly where an order is in the building. Our process flow is extremely strong with AX on our side.
Geomar Morales profile photo

Pricing Details

Epicor ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Epicor ERP
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Likelihood to Renew

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Usability

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Reliability and Availability

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Performance

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Support

Epicor ERP
2.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

In-Person Training

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Online Training

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Implementation

Epicor ERP
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3

Scalability

Epicor ERP
8.2
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

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