FinancialForce HCM (Discontinued) vs. PeopleGuru™

FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.

Incentivized

I'd say PeopleGuru is well suited for most businesses -- a more significant (200+ employees) company may want to use something with a sleeker design. This provider is willing to work with cannabis businesses, which is unusual for payroll providers now.

Incentivized

• It's customizable for every department.
• The "back-end" is easy to use. You do not always need to contact support to tweak items.
• Once a process flow is created, it is VERY user-friendly.
• We can integrate other platforms such as Formstack into FF.

Incentivized

• One system for all human resource functions.
• Easy ticketing function if you have an issue with the software.
• Cost effective option.

Incentivized

• Dashboards need updating
• Difficult to customise reports
• Salesforce is not always as quick to respond with service issues as they could be

Incentivized

• Position change future dating
• Timecard reporting including approval (multiple reports to show timecard with approval)
• W2 Reconciliation Reports (had to calculate wages to verify accuracy)
• Benefit Plan effective dating & how it affects the deduction effective dating (results in payroll errors if not careful)

Incentivized

The software is cost-effective and exceeds our needs compared to the previous software.

Incentivized

The software is intuitive and user friendly.

Incentivized

The customer service is great for the most part. There are a few issues with tax filings but overall I am pleased with the customer service provided by PeopleGuru.

Incentivized

The trainer was difficult to understand.

Incentivized

The implementation process was cumbersome and stressful. It took an extremely long time to complete this process. We had to learn a lot on the fly because this was the first implementation for all of us. The process would have been a lot easier if there was a third party that could assist with a lot of the work required to transfer and verify data.

Incentivized

From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.

Incentivized

PeopleGuru is better than other cannabis-friendly payroll systems, like CheckWriters or MyPaperlessOffice (companies so small they were not available in your dropdown). It is not as good as bigger companies that are not cannabis-friendly, like ADP or Paylocity. ADP is super expensive but given the choice I would be with Paylocity over PeopleGuru.

Incentivized

• It improved self service capabilities - saving significant HR time.

Incentivized

• Less platforms that need to be managed or maintained
• Less platforms to pay monthly or annual fees for
• More costly than Gusto

Incentivized