6 Reviews and Ratings
24 Reviews and Ratings
Flipcause has been great for our organization and donors report good experiences using the platform. It has been fantastic for our annual fundraiser, as we can sell tickets, get volunteers to sign up, solicit donations, contact all ticket purchasers, and more very easily Incentivized
For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.Incentivized
Flipcause has a great user interface for donors.Flipcause sends customizable donation receipts.Flipcause easily integrates with our website.Flipcause has great customer service.Incentivized
Integration with SalesForceEasy-to-use interfaceTechnical supportIncentivized
The functionality is great, but setting up a fundraising campaign the first time can be time consuming and confusing. However, they have customer service staff who can help you or who will set up the campaign for you from start to finish.You must click "save" each time you open a section of your campaign even if you haven't made any changes. This can be a bit annoying, but I suppose the feature is there to prevent changes from being lost or unwanted changes from being saved.Incentivized
Translation from salsa engage into our CRM systemCould use more modern email templatesMore restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.Incentivized
Easy to use interface, far superior to classic. You did this right.Incentivized
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface Incentivized
Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.Incentivized
We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.Incentivized
EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies Incentivized
We are a nonprofit and donations are our lifeline. By streamlining the donation solicitation, processing, and acknowledgement process, and by automatically populating the donor CRM, Flipcause has saved so much time. And as we all know, time is money...Flipcause encourages donors to pay the additional credit card processing fees, so more of the donation lands in our account.Incentivized
Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.Incentivized