What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 9 out of 100
3 Ratings
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Score 4.8 out of 100

Feature Set Ratings

    Sales Force Automation

    FloristWare

    Feature Set Not Supported
    N/A
    5.0

    Oncontact

    50%
    Oncontact ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    4.8
    48%
    2 Ratings

    Workflow management

    N/A
    0 Ratings
    4.4
    44%
    2 Ratings

    Territory management

    N/A
    0 Ratings
    4.8
    48%
    2 Ratings

    Opportunity management

    N/A
    0 Ratings
    5.3
    53%
    2 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Contract management

    N/A
    0 Ratings
    3.9
    39%
    2 Ratings

    Quote & order management

    N/A
    0 Ratings
    3.9
    39%
    2 Ratings

    Interaction tracking

    N/A
    0 Ratings
    4.4
    44%
    2 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    4.8
    48%
    2 Ratings

    Customer Service & Support

    FloristWare

    Feature Set Not Supported
    N/A
    3.6

    Oncontact

    36%
    Oncontact ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    5.3
    53%
    2 Ratings

    Call center management

    N/A
    0 Ratings
    4.4
    44%
    2 Ratings

    Help desk management

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Marketing Automation

    FloristWare

    Feature Set Not Supported
    N/A
    8.5

    Oncontact

    85%
    Oncontact ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Email marketing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Project Management

    FloristWare

    Feature Set Not Supported
    N/A
    9.0

    Oncontact

    90%
    Oncontact ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Reporting & Analytics

    FloristWare

    Feature Set Not Supported
    N/A
    8.7

    Oncontact

    87%
    Oncontact ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Customization

    FloristWare

    Feature Set Not Supported
    N/A
    4.9

    Oncontact

    49%
    Oncontact ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    4.4
    44%
    2 Ratings

    Custom objects

    N/A
    0 Ratings
    4.4
    44%
    2 Ratings

    Scripting environment

    N/A
    0 Ratings
    3.9
    39%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Security

    FloristWare

    Feature Set Not Supported
    N/A
    10.0

    Oncontact

    100%
    Oncontact ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Social CRM

    FloristWare

    Feature Set Not Supported
    N/A
    7.0

    Oncontact

    70%
    Oncontact ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Social engagement

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integrations with 3rd-party Software

    FloristWare

    Feature Set Not Supported
    N/A
    7.0

    Oncontact

    70%
    Oncontact ranks higher in 1/1 features

    Marketing automation

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Platform

    FloristWare

    Feature Set Not Supported
    N/A
    8.0

    Oncontact

    80%
    Oncontact ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • FloristWare is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    FloristWare

    90%
    4 Ratings
    4.8

    Oncontact

    48%
    2 Ratings

    Likelihood to Renew

    FloristWare

    N/A
    0 Ratings
    10.0

    Oncontact

    100%
    1 Rating

    Usability

    9.1

    FloristWare

    91%
    1 Rating

    Oncontact

    N/A
    0 Ratings

    Support Rating

    9.1

    FloristWare

    91%
    2 Ratings

    Oncontact

    N/A
    0 Ratings

    Likelihood to Recommend

    FloristWare

    FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
    Read full review

    WorkWise LLC

    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Read full review

    Pros

    FloristWare

    • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
    • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
    • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
    Read full review

    WorkWise LLC

    • Company Name
    • Contacts
    Read full review

    Cons

    FloristWare

    • I would like to see the ability to save work and continue later (as in pause order entering).
    • I would like to see in the future a more advanced routing module.
    Read full review

    WorkWise LLC

    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Read full review

    Pricing Details

    FloristWare

    Starting Price

    Editions & Modules

    FloristWare editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Oncontact

      Starting Price

      $0

      Editions & Modules

      Oncontact editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        FloristWare

        No answers on this topic

        WorkWise LLC

        The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
        Read full review

        Usability

        FloristWare

        I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
        Read full review

        WorkWise LLC

        No answers on this topic

        Support Rating

        FloristWare

        Support is outstanding, Mark wouldn't allow anything less!
        Read full review

        WorkWise LLC

        No answers on this topic

        Alternatives Considered

        FloristWare

        I have never felt the need to seek out an alternative to Floristware.
        Read full review

        WorkWise LLC

        • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
        • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
        Read full review

        Return on Investment

        FloristWare

        • Has kept us on top of account billing, so positive
        Read full review

        WorkWise LLC

        • Don't know, I only use occasionally
        Read full review

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