FloristWare vs. Oncontact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FloristWare
Score 9.0 out of 10
Small Businesses (1-50 employees)
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS…N/A
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.N/A
Pricing
FloristWareOncontact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FloristWareOncontact
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FloristWareOncontact
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
FloristWare
-
Ratings
Oncontact
5.0
2 Ratings
42% below category average
Customer data management / contact management00 Ratings4.82 Ratings
Workflow management00 Ratings4.42 Ratings
Territory management00 Ratings4.82 Ratings
Opportunity management00 Ratings5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.01 Ratings
Contract management00 Ratings3.92 Ratings
Quote & order management00 Ratings3.92 Ratings
Interaction tracking00 Ratings4.42 Ratings
Channel / partner relationship management00 Ratings4.82 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
FloristWare
-
Ratings
Oncontact
3.6
2 Ratings
70% below category average
Case management00 Ratings5.32 Ratings
Call center management00 Ratings4.42 Ratings
Help desk management00 Ratings1.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
FloristWare
-
Ratings
Oncontact
8.5
1 Ratings
12% above category average
Lead management00 Ratings8.01 Ratings
Email marketing00 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
FloristWare
-
Ratings
Oncontact
9.0
1 Ratings
17% above category average
Task management00 Ratings9.01 Ratings
Reporting00 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
FloristWare
-
Ratings
Oncontact
8.7
1 Ratings
14% above category average
Forecasting00 Ratings9.01 Ratings
Pipeline visualization00 Ratings8.01 Ratings
Customizable reports00 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
FloristWare
-
Ratings
Oncontact
4.9
2 Ratings
43% below category average
Custom fields00 Ratings4.42 Ratings
Custom objects00 Ratings4.42 Ratings
Scripting environment00 Ratings3.92 Ratings
API for custom integration00 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
FloristWare
-
Ratings
Oncontact
10.0
1 Ratings
18% above category average
Single sign-on capability00 Ratings10.01 Ratings
Role-based user permissions00 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
FloristWare
-
Ratings
Oncontact
7.0
1 Ratings
4% below category average
Social data00 Ratings7.01 Ratings
Social engagement00 Ratings7.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
FloristWare
-
Ratings
Oncontact
7.0
1 Ratings
2% below category average
Marketing automation00 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
FloristWare
-
Ratings
Oncontact
8.0
1 Ratings
6% above category average
Mobile access00 Ratings8.01 Ratings
Best Alternatives
FloristWareOncontact
Small Businesses
Square POS
Square POS
Score 9.4 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises

No answers on this topic

Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FloristWareOncontact
Likelihood to Recommend
9.0
(4 ratings)
4.8
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
FloristWareOncontact
Likelihood to Recommend
FloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Read full review
WorkWise LLC
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
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Pros
FloristWare
  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
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WorkWise LLC
  • Company Name
  • Contacts
Read full review
Cons
FloristWare
  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
Read full review
WorkWise LLC
  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
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Likelihood to Renew
FloristWare
No answers on this topic
WorkWise LLC
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
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Usability
FloristWare
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Read full review
WorkWise LLC
No answers on this topic
Support Rating
FloristWare
Support is outstanding, Mark wouldn't allow anything less!
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WorkWise LLC
No answers on this topic
Alternatives Considered
FloristWare
I have never felt the need to seek out an alternative to Floristware.
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WorkWise LLC
  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
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Return on Investment
FloristWare
  • Has kept us on top of account billing, so positive
Read full review
WorkWise LLC
  • Don't know, I only use occasionally
Read full review
ScreenShots