FloristWare vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FloristWare
Score 9.0 out of 10
Small Businesses (1-50 employees)
FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service and does not involve the costs or entanglements that typically come with wire service systems. Additionally, the vendor says it is also very different than other independent POS…N/A
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
FloristWareSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FloristWareSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FloristWareSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
8.1
116 Ratings
5% above category average
Customer data management / contact management00 Ratings8.6113 Ratings
Workflow management00 Ratings8.4114 Ratings
Territory management00 Ratings7.6101 Ratings
Opportunity management00 Ratings8.2110 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1106 Ratings
Contract management00 Ratings7.9108 Ratings
Quote & order management00 Ratings8.1105 Ratings
Interaction tracking00 Ratings8.2107 Ratings
Channel / partner relationship management00 Ratings7.7106 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
8.0
99 Ratings
6% above category average
Case management00 Ratings7.394 Ratings
Call center management00 Ratings8.488 Ratings
Help desk management00 Ratings8.291 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
7.7
103 Ratings
2% above category average
Lead management00 Ratings7.5102 Ratings
Email marketing00 Ratings7.990 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
7.8
111 Ratings
3% above category average
Task management00 Ratings7.9107 Ratings
Billing and invoicing management00 Ratings7.792 Ratings
Reporting00 Ratings8.0101 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
8.1
110 Ratings
5% above category average
Forecasting00 Ratings8.3103 Ratings
Pipeline visualization00 Ratings7.8103 Ratings
Customizable reports00 Ratings8.3106 Ratings
Customization
Comparison of Customization features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
7.9
107 Ratings
4% above category average
Custom fields00 Ratings8.1107 Ratings
Custom objects00 Ratings7.6103 Ratings
Scripting environment00 Ratings8.290 Ratings
API for custom integration00 Ratings7.695 Ratings
Security
Comparison of Security features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
8.7
110 Ratings
4% above category average
Single sign-on capability00 Ratings9.1105 Ratings
Role-based user permissions00 Ratings8.4104 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
7.4
79 Ratings
1% above category average
Social data00 Ratings7.879 Ratings
Social engagement00 Ratings7.077 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
8.0
93 Ratings
10% above category average
Marketing automation00 Ratings8.189 Ratings
Compensation management00 Ratings8.076 Ratings
Platform
Comparison of Platform features of Product A and Product B
FloristWare
-
Ratings
SAP Sales Cloud
7.9
96 Ratings
6% above category average
Mobile access00 Ratings7.996 Ratings
Best Alternatives
FloristWareSAP Sales Cloud
Small Businesses
Square POS
Square POS
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.1 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises

No answers on this topic

Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FloristWareSAP Sales Cloud
Likelihood to Recommend
9.0
(4 ratings)
8.6
(127 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(7 ratings)
Usability
9.1
(1 ratings)
6.7
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.1
(1 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.4
(87 ratings)
User Testimonials
FloristWareSAP Sales Cloud
Likelihood to Recommend
FloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Read full review
SAP
It is appropriate to have analysis, forecasts, and sales automation that allow the advisor to focus on other things because SAP Sales Cloud helps to capture potential clients, having a complete and detailed history of each one, their tastes and preferences can be validated, which helps to turn them into potential clients.
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Pros
FloristWare
  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
FloristWare
  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
FloristWare
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
FloristWare
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
FloristWare
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
FloristWare
Support is outstanding, Mark wouldn't allow anything less!
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
FloristWare
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
FloristWare
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
FloristWare
I have never felt the need to seek out an alternative to Floristware.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
FloristWare
No answers on this topic
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
FloristWare
  • Has kept us on top of account billing, so positive
Read full review
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization