Flowdock vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flowdock
Score 9.5 out of 10
N/A
Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A
HipChat (discontinued)
Score 9.4 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
FlowdockHipChat (discontinued)
Editions & Modules
No answers on this topic
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
FlowdockHipChat (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
FlowdockHipChat (discontinued)
Considered Both Products
Flowdock

No answer on this topic

HipChat (discontinued)
Chose HipChat (discontinued)
HipChat might have a slight edge over Flowdock because of the larger number of integrations available in the marketplace. Otherwise Flowdock is a way better tool out of the box. It has the best solution for separating multiple conversations/threads in the same room. It's email …
Chose HipChat (discontinued)
We used hipchat because it is part of the Atlassian family of products, so integration was probably the easiest than if we went with something else. It's easy to for non-technical people to pick up and start using without much difficulty and allows flexibility in customization, …
Top Pros
Top Cons
Features
FlowdockHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Flowdock
4.9
2 Ratings
46% below category average
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Task Management6.72 Ratings00 Ratings
Gantt Charts3.01 Ratings00 Ratings
Scheduling4.01 Ratings00 Ratings
Workflow Automation2.01 Ratings00 Ratings
Mobile Access7.22 Ratings7.397 Ratings
Search5.72 Ratings7.2103 Ratings
Visual planning tools6.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flowdock
3.8
2 Ratings
71% below category average
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Chat8.92 Ratings7.7132 Ratings
Notifications7.72 Ratings7.7130 Ratings
Discussions7.72 Ratings6.5110 Ratings
Surveys2.01 Ratings7.834 Ratings
Internal knowledgebase1.01 Ratings7.043 Ratings
Integrates with GoToMeeting1.01 Ratings7.023 Ratings
Integrates with Gmail and Google Hangouts1.01 Ratings00 Ratings
Integrates with Outlook1.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flowdock
7.8
1 Ratings
4% below category average
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Video files8.01 Ratings6.585 Ratings
Audio files8.01 Ratings6.873 Ratings
Document collaboration8.01 Ratings00 Ratings
Access control8.01 Ratings6.660 Ratings
Advanced security features7.01 Ratings5.949 Ratings
Integrates with Google Drive00 Ratings6.027 Ratings
Device sync00 Ratings6.055 Ratings
Best Alternatives
FlowdockHipChat (discontinued)
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlowdockHipChat (discontinued)
Likelihood to Recommend
6.6
(2 ratings)
6.8
(133 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
7.2
(8 ratings)
Support Rating
-
(0 ratings)
7.1
(7 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(8 ratings)
Product Scalability
-
(0 ratings)
7.2
(10 ratings)
User Testimonials
FlowdockHipChat (discontinued)
Likelihood to Recommend
Broadcom
Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Pros
Broadcom
  • Mobile app experience
  • Software integrations
  • Notifications
Read full review
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Cons
Broadcom
  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Read full review
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Likelihood to Renew
Broadcom
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Read full review
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Usability
Broadcom
No answers on this topic
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review
Support Rating
Broadcom
No answers on this topic
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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Implementation Rating
Broadcom
No answers on this topic
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Alternatives Considered
Broadcom
Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
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Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Scalability
Broadcom
No answers on this topic
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
Broadcom
  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Read full review
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).