What users are saying about
7 Ratings
7 Ratings
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Score 9.5 out of 100
575 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Flowdock ranks higher in 1 feature set: File Sharing & Management
  • HipChat (discontinued) ranks higher in 2 feature sets: Project Management, Communication

Project Management

4.9

Flowdock

49%
7.3

HipChat (discontinued)

73%
Flowdock ranks higher in 5/7 features

Task Management

6.7
67%
2 Ratings
N/A
0 Ratings

Gantt Charts

3.0
30%
1 Rating
N/A
0 Ratings

Scheduling

4.0
40%
1 Rating
N/A
0 Ratings

Workflow Automation

2.0
20%
1 Rating
N/A
0 Ratings

Mobile Access

7.2
72%
2 Ratings
7.3
73%
98 Ratings

Search

5.7
57%
2 Ratings
7.2
72%
104 Ratings

Visual planning tools

6.0
60%
1 Rating
N/A
0 Ratings

Communication

3.8

Flowdock

38%
7.3

HipChat (discontinued)

73%
Flowdock ranks higher in 5/8 features

Chat

8.9
89%
2 Ratings
7.7
77%
134 Ratings

Notifications

7.7
77%
2 Ratings
7.7
77%
132 Ratings

Discussions

7.7
77%
2 Ratings
6.5
65%
112 Ratings

Surveys

2.0
20%
1 Rating
8.0
80%
36 Ratings

Internal knowledgebase

1.0
10%
1 Rating
7.0
70%
43 Ratings

Integrates with GoToMeeting

1.0
10%
1 Rating
7.0
70%
23 Ratings

Integrates with Gmail and Google Hangouts

1.0
10%
1 Rating
N/A
0 Ratings

Integrates with Outlook

1.0
10%
1 Rating
N/A
0 Ratings

File Sharing & Management

7.8

Flowdock

78%
6.3

HipChat (discontinued)

63%
Flowdock ranks higher in 5/7 features

Video files

8.0
80%
1 Rating
6.5
65%
86 Ratings

Audio files

8.0
80%
1 Rating
6.8
68%
74 Ratings

Document collaboration

8.0
80%
1 Rating
N/A
0 Ratings

Access control

8.0
80%
1 Rating
6.5
65%
61 Ratings

Advanced security features

7.0
70%
1 Rating
5.8
58%
51 Ratings

Integrates with Google Drive

N/A
0 Ratings
6.0
60%
28 Ratings

Device sync

N/A
0 Ratings
6.0
60%
56 Ratings

Attribute Ratings

  • Flowdock is rated higher in 1 area: Likelihood to Renew
  • HipChat (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

Flowdock

66%
2 Ratings
6.8

HipChat (discontinued)

68%
135 Ratings

Likelihood to Renew

10.0

Flowdock

100%
1 Rating
9.8

HipChat (discontinued)

98%
2 Ratings

Usability

Flowdock

N/A
0 Ratings
7.2

HipChat (discontinued)

72%
8 Ratings

Support Rating

Flowdock

N/A
0 Ratings
7.0

HipChat (discontinued)

70%
10 Ratings

Implementation Rating

Flowdock

N/A
0 Ratings
8.4

HipChat (discontinued)

84%
6 Ratings

Product Scalability

Flowdock

N/A
0 Ratings
7.2

HipChat (discontinued)

72%
10 Ratings

Likelihood to Recommend

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Pros

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Cons

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Flowdock Editions & Modules

Additional Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per user

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Likelihood to Renew

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

HipChat (discontinued)

HipChat (discontinued) 9.8
Based on 2 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Usability

Flowdock

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 8 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Support Rating

Flowdock

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 10 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Implementation Rating

Flowdock

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 6 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Alternatives Considered

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Scalability

Flowdock

No score
No answers yet
No answers on this topic

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Return on Investment

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Screenshots

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