FluidSurveys (Discontinued) vs. Submittable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FluidSurveys (Discontinued)
Score 8.0 out of 10
N/A
FluidSurveys was a survey and form building option. SurveyMonkey discontinued the product, it reached end of life (EOL) December 2017.N/A
Submittable
Score 8.9 out of 10
N/A
Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.
$10,000
per year
Pricing
FluidSurveys (Discontinued)Submittable
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FluidSurveys (Discontinued)Submittable
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FluidSurveys (Discontinued)Submittable
Top Pros
Top Cons
Best Alternatives
FluidSurveys (Discontinued)Submittable
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.6 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.6 out of 10
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FluidSurveys (Discontinued)Submittable
Likelihood to Recommend
8.7
(3 ratings)
9.0
(83 ratings)
Likelihood to Renew
9.0
(3 ratings)
10.0
(6 ratings)
Usability
9.0
(1 ratings)
8.0
(79 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
10.0
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(5 ratings)
In-Person Training
-
(0 ratings)
8.6
(2 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(4 ratings)
Configurability
-
(0 ratings)
7.2
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.6
(4 ratings)
Product Scalability
-
(0 ratings)
7.2
(3 ratings)
Professional Services
-
(0 ratings)
9.5
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
FluidSurveys (Discontinued)Submittable
Likelihood to Recommend
Discontinued Products
For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
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Submittable
Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
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Pros
Discontinued Products
  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
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Submittable
  • Form-logic: Allows application forms to adjust based on answers to crucial questions (if-then-else) so that all applications don't have to see extended questions that may not apply to them or their situation.
  • Messaging Platform: This platform allows interactions with applicants or internal review teams to be associated with the specific submission, allowing for an easier, complete view of an application being considered and as an audit trail.
  • Good Voting/Polling Management: It makes it easier to record the latest vote/feedback from assigned team members and allows customization of the vote/feedback review as a form. It also summarizes the votes for easy review in a submissions dashboard view.
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Cons
Discontinued Products
  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
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Submittable
  • We are some of the earliest users of employee volunteerism, so there have been some things to work out. However, because of that, we've gotten a lot of one-on-one support to help make minor tweaks to the system in a way that works for us.
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Likelihood to Renew
Discontinued Products
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
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Submittable
We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
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Usability
Discontinued Products
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
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Submittable
A submittable requires a great deal of thought to set up. It would be best if you really did an outline and flowcharting. Once you have a detailed plan and set up the system, you have to think of the process that you would manually do step-by-step to deal with the what-ifs; it’s beautiful. The ability to Clone events is invaluable. The onboarding can be complex, but the ease of use afterward is worth it.
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Reliability and Availability
Discontinued Products
No answers on this topic
Submittable
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
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Performance
Discontinued Products
No answers on this topic
Submittable
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
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Support Rating
Discontinued Products
No answers on this topic
Submittable
I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
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In-Person Training
Discontinued Products
No answers on this topic
Submittable
We have been using this for many years but my memory is that we had a
human walk us through how to use basic features. We also used the
resource library to learn about specific topics or issues as they came
up.
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Online Training
Discontinued Products
No answers on this topic
Submittable
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
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Implementation Rating
Discontinued Products
No answers on this topic
Submittable
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
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Alternatives Considered
Discontinued Products
Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
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Submittable
Submittable isn't in the same league as these other platforms. It's trying to get there but it's been a rocky road. Neither customer support nor the account people we've dealt with at Submittable seem particularly knowledgeable about how the product actually works for foundations and can't provide detailed recommendations for how to use the product more effectively. The decision to use Submittable was made before I came on board. We are moving to another platform next year, probably SmartSimple.
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Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Submittable
I wish we could choose our own number of applications we want for the year and have the price be changed because we are in-between buyable numbers and always have to add more applications at the end of the year
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Scalability
Discontinued Products
No answers on this topic
Submittable
We have been easily able to grow. Not only are we able to process different applications, but Submittable makes it easy to add applications onto our plan. Additionally, their eligibility form before the application does a good job of screening applicants so we do not pay for extra applications.
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Professional Services
Discontinued Products
No answers on this topic
Submittable
Very professional
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Return on Investment
Discontinued Products
  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
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Submittable
  • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
  • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
  • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
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