What users are saying about
Top Rated
126 Ratings
15 Ratings
Top Rated
126 Ratings
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Score 8.2 out of 101
15 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Formstack

If you need a generic, embedded solution for forms, where you can keep all of your forms and form responses in one place (Even for multiple clients), FormStack deserves a serious look. If you're comfortable using CSS to help style the forms how you want, then FormStack might just be the ideal solution for you.
Ben McClure profile photo

Microsoft Flow

Microsoft Flow is highly effective to those individualized work environments for those who have the flexibility to customize their processes. While the O365 suite is often available as a whole, in some environments such as campus life or education areas I could see this being less effective. This product is definitely geared for the office/business enterprise environment.
Jesse Bickel, MS - PMP profile photo

Feature Rating Comparison

Survey Format & Appearance

Formstack
7.4
Microsoft Flow
Survey templates
Formstack
7.7
Microsoft Flow
Themes
Formstack
7.0
Microsoft Flow
Custom logo/branding
Formstack
7.6
Microsoft Flow

Survey Content

Formstack
8.4
Microsoft Flow
Changes to live survey
Formstack
8.6
Microsoft Flow
Question design help
Formstack
8.0
Microsoft Flow
Multiple question types
Formstack
8.5
Microsoft Flow

Survey Logic

Formstack
8.2
Microsoft Flow
Survey logic flexibility
Formstack
8.2
Microsoft Flow

Survey Reporting & Analytics

Formstack
8.8
Microsoft Flow
Response tracking
Formstack
10.0
Microsoft Flow
Data export
Formstack
8.6
Microsoft Flow
Standard reports
Formstack
7.9
Microsoft Flow
Custom reports
Formstack
7.5
Microsoft Flow
Analytics
Formstack
10.0
Microsoft Flow

Survey Administration & Security

Formstack
8.4
Microsoft Flow
Access controls
Formstack
8.3
Microsoft Flow
Compliance
Formstack
8.5
Microsoft Flow

Survey Distribution

Formstack
8.0
Microsoft Flow
Vendor-offered crowdsourcing
Formstack
8.0
Microsoft Flow
Respondent restrictions
Formstack
8.0
Microsoft Flow

Pros

Formstack

  • We manage several smaller associations who have recurring events. Combining this with Stripe allows us to embed a professional looking form onto an existing website without having to pay for a third party event registration platform.
  • Reusable templates, ability to copy forms, fields and sections allow us to deploy recurring forms quickly and accurately.
  • 3rd party integrations solves many of our problems such as payment gateway (Stripe), coupons and reviews. We use reviews for membership applications which we really find very useful.
Anthony Nijmeh profile photo

Microsoft Flow

  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
Jesse Bickel, MS - PMP profile photo

Cons

Formstack

  • Online "stores." Formstack did away with their store module some time ago and replaced it with a form field type that is really better suited to events than products. If you're trying to build out an entire online catalog of products that may have various colors, sizes, styles, etc. Formstack is NOT the tool to use. However, if you just have a FEW items you wish to make available for sale, that can be done fairly well with a little effort and know-how.
  • Although Formstack is infinitely more customizable style-wise with it's graphic templates and CSS tools (much more so than, say, Google Forms), it is sometimes challenging to get granular control over certain form elements--even WITH a CSS guru on staff. As long as you're willing to say "close enough" and not get TOO picky, you can certainly create beautiful forms and surveys that complement your branding or graphic design elements.
  • Reporting and analytics. If you're looking for Qualtrics-like reporting, you won't find that here. You can certainly get base stats such as usage, geolocation, aggregate survey results, abandonment points and comparative graphs. But if you're a real data nerd who wants microscopic data analysis, you'll likely be disappointed.
Tim Roe profile photo

Microsoft Flow

  • If you do not follow the wizard or template it can be complicated to understand the early benefits of the software.
  • There seems to be a slow down of third party integration's and hooks. I hope this continues to grow.
  • Microsoft Flow lives in the shadows of the O365 suite. I think this product deserves more push as a key part of the suite. It's often overlooked.
Jesse Bickel, MS - PMP profile photo

Likelihood to Renew

Formstack

Formstack 9.1
Based on 12 answers
It WORKS, plain and simple...it does what we need it to do and then some!
Aaron Wesson profile photo

Microsoft Flow

No score
No answers yet
No answers on this topic

Usability

Formstack

Formstack 10.0
Based on 3 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman profile photo

Microsoft Flow

No score
No answers yet
No answers on this topic

Support

Formstack

Formstack 8.0
Based on 2 answers
Formstack has awesome support! They are always quick to respond and genuinely care for their clients' success. They will work with you to find a solution or let developers know about your feature request. There are a few things on the feature request forum that I wish they would implement sooner, but I am at least grateful that they give clients a space to voice their ideas and take them into consideration.
Cassie Dull profile photo

Microsoft Flow

No score
No answers yet
No answers on this topic

Implementation

Formstack

Formstack 10.0
Based on 1 answer
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman profile photo

Microsoft Flow

No score
No answers yet
No answers on this topic

Alternatives Considered

Formstack

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge profile photo

Microsoft Flow

Like all plugin type enabler programs, Flow bridges a gap that SharePoint couldn't fill on its own. SharePoint allows for some helpful automation of collaboration, but where it falls short is where Flow has an opportunity to elaborate. On-Prem Nintex and SharePoint 2016 are both the pinnacle of ease of use and user experience, but they are no longer available to our organization. Since it is the survivor, the goal is to learn to adapt and make the platform sing. If Flow gets the triggers and event-based activity sorted out, along with doing a great job of prepackaging some basic critical functionality like approvals, WIP tracking, and notifications, it should be a great addition to the tool kit.
Chris Carpenter profile photo

Return on Investment

Formstack

  • Cheap to subscribe
  • Seamless for the customer to use
  • Quick turnaround to build a form
Andrew Loo profile photo

Microsoft Flow

  • Time Saving, the ROI for this now Employees will be notified through Flow when they have a action to perform. They don't have to spend time checking.
  • Efficiency, Flow helps eliminate human error and runs when you tell it to, how you want it to.
  • The elimination of electronic documents. Before when a new customer was set up an email with an attachment that had to be filled out was passed around to the pertinent employees. Now it's automated and tracked. Less error and mistakes are being made by using Flow.
No photo available

Screenshots

Pricing Details

Formstack

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Editions & Modules

Edition
Silver$391
Gold$99/mo2
Platinum$249/mo3
Bronze$19/mo4
  1. All Base Features + 5 Users
  2. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + 100 Forms + 10,000 Submissions + 10 Users
  3. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + Priority Support + 1,000 Forms + 100,000 Submissions + 25 Users
  4. All base features + 1 User
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Microsoft Flow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Flow Editions & Modules

Additional Pricing Details

Add comparison